What is Vrbo?

Since our inception in 1995, we have been dedicated to linking homeowners with families seeking places to stay, which ultimately led to the creation of Vacation Rentals By Owner, commonly known as Vrbo. Throughout the years, we have evolved into a trusted global vacation rental brand, boasting a unique selection of over 2 million entire homes across the globe, ensuring that travelers of all kinds can find suitable accommodations. Vrbo prioritizes diversity and inclusion, firmly believing that family can take various shapes and that this notion is crucial. This belief has inspired us to introduce new features aimed at facilitating group travel for all, such as filtering options based on personal preferences and highlighting nearby destinations for convenience. Furthermore, we offer practical planning tools for groups, a range of accommodations to suit every financial plan, and exceptional customer support, alongside flexible cancellation policies for changes in plans. Our commitment is to create unforgettable memories for families and friends, embracing all definitions of togetherness, while continually seeking ways to enhance our services for future travelers. Ultimately, we strive to ensure that every stay is not just a visit, but a cherished experience.

Pricing

Free Version:
Free Version available.

Integrations

All Vrbo Integrations
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Screenshots and Video

Play Video Vrbo Screenshot 1 Vrbo Screenshot 2

Company Facts

Company Name:
Expedia Group
Date Founded:
1996
Company Location:
United States
Company Website:
vrbo.com

Product Details

Deployment
SaaS
iPhone
iPad
Android
Training Options
Documentation Hub
Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

Vrbo Categories and Features

Vacation Rental Software

Contact Management
Fee / Commission Management
Guest Reviews / Ratings
Housekeeping Management
Lead Management
Owner Statements
Payment Processing
Property Database
Reservations Management
Vendor Management
Work Order Management

Vrbo Customer Reviews

Write a Review
  • Reviewer Name: Christopher G.
    Position: Retired
    Has used product for: 1-2 Years
    Uses the product: Yearly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    VRBO

    Date: Apr 13 2023
    Summary

    We expected some sort of compensation for the cancellation besides the full refund. VRBO had 4000+ of our money for three months. Nothing! Good bye VRBO!! Hello AirB&B!!

    Positive

    N/A.

    Negative

    We were told today that our summer two month VRBO was being cancelled because the owner had a renter who wanted to extend his rental. With summer around the corner, we will have a hard time finding a comparable place for a comparable price. We dealt directly with the owner and VRBO to express our frustration.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Manager
    Has used product for: 2+ Years
    Uses the product: Yearly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Awful experience

    Date: Jul 18 2023
    Summary

    Very deceiving, after months from booking and paying your rental the owners can decide to cancel or raise your rental price without any recourse in your part.

    Positive

    Easy booking, website reasonably well designed, good refund policies, lots of choices and use your own currency for booking.

    Negative

    In the last year I made 3 booking at Vrbo, on 2 occasions after the payment was processed and booking confirmed the owner asked me for more money and canceled my booking because I refused and the other one, for no reason decided to cancel my booking.
    This behavior is unprofessional for a respected company and makes a fool of the client that use their services. The owner have no penalties for doing so, they abuse the client rights and
    jeopardize their vacation.
    A company with this behavior should not be allowed to operate with complete impunity from consumer affairs.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Talent Acquisition Partner
    Has used product for: Less than 6 months
    Uses the product: Yearly
    Org Size (# of Employees): 1,000 - 4,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Variety of Places to Stay

    Date: Oct 06 2022
    Summary

    Overall, I enjoyed using the Vrbo app. I definitely see myself using it again next time my family and I need to go on a vacation.

    Positive

    I love the variety of places that are listed on the software. It is also a software that is user friendly. I am impressed by the app and how clean looking it is.

    Negative

    I do feel that Vrbo has quite a few fees attached to the final payment compared to other platforms. Vrbo also doesn't have any one off rooms posted, only places where the whole place can be rented out.

    Read More...
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