
SearchUnify is an enterprise Agentic AI platform that connects fragmented enterprise knowledge and deploys autonomous AI agents to handle customer support operations from first contact to resolution. At its core, the platform is powered by SearchUnifyFRAG™ (Federated Retrieval Augmented Generation), Agentic RAG, and the SCORE (Contextual Relevance Engine) framework, enabling accurate, grounded responses drawn from unified enterprise data.
The product suite spans five core tools. Cognitive Search retrieves contextually relevant answers across distributed knowledge sources. SearchUnifyGPT™ generates cited AI responses at every support touchpoint. SUVA, the virtual assistant, handles multi-turn conversations autonomously. Knowbler supports knowledge capture, structuring, and surfacing at the point of need. Agent Helper delivers next-best-action recommendations to support agents during live case resolution.
Extending these capabilities, the Agentic AI Suite comprises eight AI agents: AI Support Agent for self-service resolution, AI SupportPlus Agent for autonomous CRM ticket handling, AI Classification Agent for case tagging and routing, AI Escalation Manager for escalation risk prediction, AI Knowledge Agent for automated content creation and gap detection, AI Competency Agent for L2 technical workflow resolution, AI Agent Partner for real-time agent guidance, and AI Case Quality Auditor for evaluating every closed case.
SearchUnify supports BYOLLM for LLM flexibility, Model Context Protocol (MCP) for secure system connectivity, and a governance layer covering role-based access control, PII masking, and ISO 27001, HIPAA, and SOC 2 compliance. The platform connects with 100+ enterprise tools including Salesforce, Zendesk, and ServiceNow.
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MicroStation is a high-performance CAD solution designed to boost organizational productivity and reduce infrastructure project risk. Engineering firms using MicroStation have reported a 30% reduction in Quality Assurance / Quality Control time thanks to its superior standards adherence and integrated collaboration tools. MicroStation accelerates project delivery by automating tasks in the creation of drawings, models, and visualizations directly from BIM data. Its seamless 2D/3D connection ensures that changes to a model are automatically reflected across all associated documentation, minimizing rework and human error. By supporting natively used formats like DWG without conversion, MicroStation eliminates the time-wasting manual re-entry of data. It is the strategic choice for organizations looking to transition from simple drafting to more efficient, data-driven workflows while maintaining a competitive edge in the infrastructure market.
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AugmentedPro
AugmentedPro transforms your industrial operations with its innovative augmented reality software designed specifically for maintenance, production, and inspection tasks. The platform includes the Creator tool, which simplifies the process of designing custom procedures, and the Player tool, which allows for effective execution of those procedures in the field. By utilizing AugmentedPro Creator, you can effortlessly develop tailored procedures, while AugmentedPro Player facilitates smooth interaction with these procedures during real-world applications. The introduction of augmented reality software has been proven to boost productivity, cutting down the time needed for industrial activities by more than 50% and significantly reducing the likelihood of human mistakes. Opting for AugmentedPro means you are embracing a state-of-the-art augmented reality solution that is customized for your sector, giving you the capability to create and manage your operational procedures. Additionally, you can try out AugmentedPro by downloading a free week-long trial, which allows you to engage with your own projects made in AugmentedPro Creator and set up an account to acquire a Demonstrator license for deeper insights. This trial is an excellent opportunity to assess how the software can positively influence your operations before making any long-term decisions. Don't miss out on the chance to revolutionize your workflow with this cutting-edge technology.
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AUGmentecture
AUGmentecture is an innovative communication and collaboration tool utilizing augmented reality specifically tailored for the construction, engineering, and architectural sectors, currently under patent consideration. This platform enables seamless design collaboration by allowing users to interact with 3D models in an immersive AR environment. With a user base exceeding 10,000 and over 500,000 models viewed, AUGmentecture stands out as a user-friendly application that efficiently converts models, maintains consistency in the marketplace, and delivers an effortless user experience. It has gained significant popularity, being recognized as a top-rated application in both the Autodesk App Store and on Android and iOS platforms. Serving architects, engineers, and various design professionals, AUGmentecture facilitates the display and sharing of 3D models in augmented reality on mobile devices. Our mission is to empower designers, architects, and artists by providing them with a straightforward tool to design, upload, and visualize their creations in an augmented reality setting, thus enhancing collaborative efforts in their projects.
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