What is WaAPI?

WaAPI is a versatile, enterprise-grade messaging API designed to empower developers to add rich chat, messaging, and group management functionality to their applications with minimal effort. It supports over 30 programming languages and frameworks, including popular options like JavaScript, PHP, Python, and upcoming Node.js packages, ensuring wide compatibility for diverse development environments. WaAPI operates on a transparent pay-per-instance pricing model without hidden fees and offers a risk-free 3-day trial that requires no credit card. Developers can integrate WaAPI quickly, often within five minutes, thanks to extensive documentation, SDKs, and ready-to-use code examples. The API enables use cases such as sending real-time alerts, automating customer support with custom workflows, building intelligent chatbots for engagement, and boosting marketing campaigns through targeted messaging. WaAPI also provides easy onboarding via QR code linking and supports a wide range of automation services, including Zapier integration coming soon. The platform is widely trusted by over 5,000 developers globally who appreciate its reliability, scalability, and cost-effectiveness. User feedback highlights its uptime and ease of use compared to similar messaging services. WaAPI’s continuous development of additional SDKs and integrations ensures it stays relevant and adaptable to evolving developer needs. This API is ideal for developers looking to embed powerful messaging features quickly and affordably into their software solutions.

Pricing

Price Starts At:
€6 per month

Integrations

Offers API?:
Yes, WaAPI provides an API
All WaAPI Integrations
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Screenshots and Video

Overview Page

Overview Page

Overview Page instance settings

Company Facts

Company Name:
WaAPI
Date Founded:
2019
Company Location:
Switzerland
Company Website:
waapi.app/
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Product Details

Deployment
SaaS
Training Options
Documentation Hub
Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

WaAPI Categories and Features

WhatsApp Marketing Software

API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics

WaAPI Customer Reviews

Write a Review
  • Reviewer Name: A Verified Reviewer
    Position: Software engineer
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Worst Experience – No Service After Payment

    Updated: Jun 09 2025
    Summary

    I paid for the service but never got access to my instance. Even after multiple follow-ups, they didn't respond to my emails. Totally unprofessional and seems like a scam. I wouldn’t recommend WaAPI to anyone.

    Positive

    Maybe the UI looks okay — it's clean and modern at first glance, and the dashboard seems user-friendly. But that’s about it. There’s nothing functional beyond the design. It gives a false impression of a working product.

    Negative

    No response after payment, support ignores emails, zero reliability.

    Read More...
  • Reviewer Name: Victor A.
    Position: Founder
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Reliable service to send WhatsApp messages

    Date: Feb 05 2025
    Summary

    I recommend this app for software that needs to connect to WhatsApp in a simple, reliable way. It's great that they do offer a free trial period.

    Positive

    Simple API to integrate to SAAS products. It is the most flexible way to let the users of your app use a WhatsApp integration since it works similar to WhatsApp web.

    Negative

    I would like to have faster response from support. It usually takes 1 or 2 business days.

    Read More...
  • Reviewer Name: Michael A.
    Position: Developer
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Poor performance and technical support

    Date: Apr 01 2025
    Summary

    Would give 0 starts if I could.

    Positive

    Absolutely terrible – constant crashes, zero support, and not a single benefit. Total waste of money!

    Negative

    Avoid this platform at all costs! It’s extremely unstable and crashes frequently, making it nearly impossible to use reliably. On top of that, customer support is practically non-existent — you’re left completely on your own. Subscribing to this service was a big mistake, and I wouldn’t recommend it to anyone.

    Read More...
  • Reviewer Name: Sebastian M.
    Position: CTO
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    WhatsAPI review

    Date: Jul 08 2024
    Summary

    It will not work like the original WhatsApp API, however is a great alternative if you now how to use it.

    Positive

    Multiple instances.
    If an instance gets disconnected it will send an alert.
    Highly customizable.
    Cheaper alternative.

    Negative

    It seems to work with WhatsApp Web RPA, so it had the general WhatsApp web issues, like randomly disconnects and shutdowns. However, knowing how the service works you can anticipate these issues.

    I would improve the ticket response time (is about 48hrs).

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: CTO
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Reliable service for WhatsApp Automation

    Date: Aug 14 2024
    Summary

    Overall we are very happy with the reliability and general service. We use this to communicate with our customers and automate their requests over WhatsApp.

    Positive

    Easy to use and cheap pricing. features include all we need and webhook integration works great for us.

    Negative

    UI could be a little bit better and documentation, while covering everything, should get more details.

    Read More...
  • Reviewer Name: Yahiras D.
    Position: Developer
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Terrible support

    Date: Nov 20 2024
    Summary

    I wouldn't recommend to anyone and will be soon moving over to another provider. Their price is good but I'd rather pay more and have a better support.

    Positive

    It offers most of the features I need. It used to be more stable in the beginning but it seems things are falling apart these days.

    Negative

    - Not stable, instances go down from time to time
    - Technical support is awful, they take ages to respond (when they do!)
    - It lacks the newest features and it seems there's no effort to release any soon

    Read More...
  • Reviewer Name: Madhan N.
    Position: Developer
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    No proper support

    Date: Jun 19 2024
    Summary

    So if you want service better stay away from them.

    Positive

    Pricing is lesser when compared to other services and also they provide multiple instances. Customizable.

    Negative

    Not recommended. I bought the 20 instance plan because of better pricing than other services. But instances often logged out and not even connect after that. I have been sending lot of emails to them. But they didn't help.

    So if you want uninterested service better stay away from them

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: CEO
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Affordable WhatsApp Business API alternative

    Date: Aug 13 2024
    Summary

    Good and affordable alternative to official WhatsApp Business API.
    Uptime is good compared to similar services.

    Positive

    Easy to implement, plenty of integrations.
    Good alternative to costly official WhatsApp Business API.

    Negative

    Not all WhatsApp actions available right now.
    Pricing structure is a bit confusing at first.

    Read More...
  • Reviewer Name: Tino R.
    Position: CEO
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Unlimited Options

    Date: Feb 21 2023
    Summary

    We have setup several campaigns for bulk messaging WhatsApp messages with WhatsAPI because we did not get WhatsApp Business API for our case and we are very happy to have this solution right now.

    Positive

    Unlimited Messages without further costs.
    Quick and efficient support.
    Easy setup with 2 numbers.
    Messages have no delay.

    Negative

    To be honest, until now, we have not noticed anything bad.
    Pricing is pretty fair. Documentation is great, but not styled, but it doesn't matter.

    Read More...
    1 user found this review useful.
  • Reviewer Name: A Verified Reviewer
    Position: Senior Backend Devloper
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Works great for WhatsApp marketing

    Date: Feb 21 2023
    Summary

    Great tool to send marketing campaigns over WhatsApp, would recommend for anyone in need of a reliable WhatsApp API.

    Positive

    - cheap pricing
    - works reliable
    - allows multiple WhatsApp numbers
    - easy to use and understand API which allows all kind of messages to be sent

    Negative

    Out of the box support (nodejs) library is only available for php for now. used the docs to implement this in a nodejs app.

    Read More...
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