Walkabout Reviews

PLEXXIS serves as a comprehensive solution for subcontractors by integrating project management, accounting, estimating, takeoff, and mobile applications within a unified technological framework. Furthermore, Plexxis ensures that all implementation and support services are handled entirely in-house, while also offering straightforward agreements designed to safeguard subcontractors from several issues. These include unfair subscription practices, where vendors lack transparency regarding total onboarding costs and may misrepresent offerings without providing reasonable cancellation options. Additionally, they combat cloud cuffing, a tactic where vendors demand fees before clients are operational and may hold client data hostage to extract further payments. The platform also addresses smoke stacking, which occurs when vendors exaggerate the integration capabilities of their tools, and overages, where clients receive vague service rates and non-binding estimates that lead to unexpected change orders. Overall, Plexxis prioritizes the needs of subcontractors by promoting clarity and fairness in their agreements and services.

FieldEdge, formerly known as Desco, is a groundbreaking software designed specifically for the service sector. This platform equips businesses with a competitive advantage through a comprehensive array of productivity and customer management tools, enabling them to excel in their respective fields. With FieldEdge, organizations can streamline technician dispatching and job scheduling, effectively manage customer relationships and ongoing projects, monitor performance through insightful dashboards, and enhance their sales capabilities. Additionally, this software fosters better communication and coordination among team members, ultimately contributing to overall operational efficiency.

Our mobile-focused platform aims to enable technicians, regardless of their skill level, to communicate with the proficiency of industry leaders. Utilizing our "Least amount of taps" strategy, tasks such as managing service tickets, purchase orders, job descriptions, and parts information become remarkably straightforward and efficient, leading to exceptional results. The e-ServiceTicket App is an all-encompassing solution, featuring optimal tools designed to cater to your specific needs. Developed by specialists in field service, it simplifies the management of details, ensuring operations run smoothly and quickly. As a mobile-first solution, eServiceTicket harnesses the power of smartphones as multifunctional devices, providing significant benefits to users. Furthermore, the company web portal allows support teams to effectively manage customer interactions, job assignments, and employee oversight, while the administrative web portal empowers company leaders to maintain seamless control over their accounts, ultimately boosting overall operational efficiency. This dual-portal framework not only streamlines support and administrative processes but also enhances service delivery and elevates customer satisfaction to new heights. By integrating these advanced features, we aim to revolutionize the way service teams operate in a mobile environment.