Assembled
With Assembled, support leaders can unify human and AI agents in one intelligent platform that drives efficiency without compromising quality. Our technology enables over 50% automation of customer interactions, precise demand forecasting, and optimized staffing across in-house teams and BPO partners. From live workload balancing to AI agents that match your workflows and brand voice, Assembled ensures every chat, call, and email is handled with speed and consistency. Companies including Stripe, Canva, and Robinhood trust Assembled to elevate the customer experience and reduce operational costs. Core solutions span workforce and vendor management, real-time performance visibility, and AI Copilot — giving agents translation, reply suggestions, and instant task automation to resolve issues faster.
Learn more
Jesta Vision Suite
For more than five decades, Jesta I.S. has established itself as a prominent player in the enterprise software solutions market, catering to a diverse clientele that includes retailers, etailers, wholesalers, and manufacturers, particularly in the apparel and footwear sectors. Their flagship product, the Vision Suite, is a cloud-native platform meticulously designed to enhance both back-end and front-end supply chain processes. It encompasses a wide range of functionalities, from trade and product management to merchandising and point of sale systems. By eliminating the challenges posed by fragmented applications, it offers real-time insights into inventory across the enterprise, orders from various channels, and data from AI-powered customer relationship management systems. Furthermore, the platform accommodates multiple brands, currencies, and languages, enabling businesses to deliver cohesive omnichannel shopping experiences that meet modern consumer demands. This adaptability ensures that clients can maintain competitiveness in an ever-evolving market landscape.
Learn more
ShiftWise
Enhance the management of a temporary workforce within any healthcare organization through the ShiftWise Vendor Management System (VMS). This innovative platform improves the interaction between hospitals and staffing firms, making the process of sourcing and managing contingent healthcare staff more efficient. With its diverse features, such as monitoring the healthcare workforce, coordinating internal teams, managing vendors, tracking time, verifying credentials, overseeing suppliers, and providing payment solutions for agencies, ShiftWise VMS streamlines operations, leading to greater efficiency and effectiveness in the healthcare field. Additionally, it fosters smooth collaboration among all involved parties, allowing healthcare facilities to uphold superior standards in service delivery while adapting to the fluctuating demands of patient care. This comprehensive approach not only benefits the organizations but also enhances the experiences of both staff and patients alike.
Learn more
Magnit Vendor Management System
Our Vendor Management System (VMS) is a comprehensive solution designed for a wide array of participants in the contingent labor landscape, including procurement and HR leaders, department heads, managers, workers, and suppliers. With our Integrated Workforce Management (IWM) platform, you can seamlessly supervise your entire contingent workforce while managing worker lifecycles. Take advantage of cutting-edge, AI-driven features that facilitate significant cost savings. Utilize the most extensive dataset available for contingent labor to control bill rates and benchmarks effectively. Gain crucial insights throughout the contingent workforce lifecycle from a dependable source. Experience improved visibility into program data and outcomes, as well as an extensive range of features accessible with just a few clicks. Our cloud-based platform promises a user experience that is tailored to individual needs and is fully integrated. With real-time data synchronization across all profiles and devices, transitions between web, tablet, phone, and wearables are effortlessly smooth. Review candidate resumes and schedule interviews at your convenience, ensuring that you never miss an opportunity to engage with exceptional talent. This level of accessibility empowers organizations to make timely, informed decisions regarding workforce management, ultimately enhancing overall operational efficiency and effectiveness. Additionally, our VMS supports collaborative efforts among stakeholders, fostering a more integrated approach to managing contingent labor.
Learn more