What is WhatsApp?
WhatsApp provides a fast, user-friendly, secure, and free messaging platform that is available on mobile devices worldwide. Tailored specifically for small business owners, WhatsApp Business can be downloaded without any charges, enabling users to create product and service catalogs. Additionally, this platform offers features that enhance customer interaction by automating responses, organizing messages, and allowing for swift replies. Beyond small businesses, WhatsApp also supports medium and large enterprises in managing customer service and sending essential notifications. For more information regarding the WhatsApp Business API, you can check their official site. Prioritizing user privacy, WhatsApp incorporates end-to-end encryption in its latest app versions, ensuring that your private conversations stay confidential. This level of security guarantees that only you and the person you're communicating with can view your messages and calls, preventing access by anyone else, including WhatsApp. Such a commitment to safeguarding your privacy reinforces the importance of secure connections in our increasingly digital world. As users continue to rely on messaging apps, the focus on security and privacy will likely remain a key concern for both individuals and businesses alike.
Pricing
Integrations
Company Facts
Product Details
Product Details
WhatsApp Categories and Features
Telephony Software
Team Communication Software
Team Chat Software
Messaging Software
Live Chat Software
Internal Communications Software
Customer Communications Management Software
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Helping me communicate better!
Updated: Mar 13 2023SummaryI had a great experience using WhatsApp for my personal and professional communication needs. WhatsApp has a feature rich UI and is easy to understand even for the new users. WhatsApp has changed the way I communicated with my team and clients. It has also been helpful in customer support and lead generation.
PositiveI find WhatsApp to be a great and exciting platform to communicate with other users with an ease. Besides instant messaging, WhatsApp also allows me to create group, join communities, share multimedia files, share statuses, make and take both voice and video calls.
NegativeWhatsApp is a good platform for all my instant communication needs and I have not came across any issues while using it.
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Excellent and easy to use app.
Date: Mar 16 2022SummaryWhatsApp is a great app and very easy to use. For me, it has more advantages than disadvantages, and it is my go-to messaging app.
Positive- It only takes your phone number and that's it. It doesn't ask any other details of the user to use this app.
- It is very user-friendly and easy to use app with no ads and completely free to use.
- User can delete the scent message which is a good feature that WhatsApp offers to the users.
- it has brilliant audio and video calling features, which uses fewer data than its competitors.Negative- The data is stored in the servers, which is a security concern and is not full proof.
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- you cannot send a video file bigger than 61mb and a document having size bigger than 100 MB, which is one of the biggest cons of WhatsApp.
- WhatsApp group accommodates fewer number of people whereas its competitors like telegram accommodates 1000x more people. -
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A widely used messaging application.
Date: Jun 15 2021SummaryOverall, WhatsApp is a globally accepted messaging application that can be easily used by people of any age group. It comes with a smooth and easy-to-use user-friendly interface.
Positive- WhatsApp is the most widely use application that gives you a platform to connect with your contacts.
- All the chats on this platform are 128 bit end-to-end encrypted that gives the utmost security to its user privacy.
- All the chats can be easily backed up on local storage as well as on google drive. It gives the user the flexibility to restore chats on a new device.NegativeThe chats on WhatsApp are end to end encrypted, however, the backup datastore on google drive is not, So, the WhatsApp user data can be easily hacked if the google account gets hacked.
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A good website
Updated: Oct 26 2021SummaryMy experience with WhatsApp has been very great. I have been WhatsApp for so many years ago and it has been a great honour to have the contact of everyone I know.
PositiveI am very interested in this project so far . it has been very useful for communication and also granting high quality videos.
NegativeSometimes during conversation or video calls the connection get interrupted but I think the is from the internet provider not the application.
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Excellent messaging app
Date: Mar 23 2021SummaryExcellent app with free of cost. Easy to communicate with friends, family or anyone at long distance with great features.
However they need to update their privacy policies so that users can use this application with more security assurance.Positive- Simple and user friendly application
- Voice call and video call available
- Instantly able to send a message to all over the world
- Live-location sharing featureNegative- Privacy policy issues
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- Media files up to 16mb only can be transferred
- Need to share personal number in order to communicate -
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WhatsApp - Review
Date: Apr 12 2020SummaryWhatsApp is so good that I don't even check my time once I start using it. It really helps us in connecting to friends and family online. Mostly no spam as far as we are in contact with our friends and family.
PositiveWe can connect to our contacts easily.
Make voice and video calls.
We can send voice messages, stickers, normal texts, emojis.NegativeWhatsapp Web has very fewer features.
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We can't post a new status, we can't place calls. -
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Great for messaging
Date: Nov 22 2020SummaryIt is one of the most used messaging apps professionally and personally.
It has a business account option too for using it with api.
Has end to end encryption so it's as secure as it gets.
Free to use and has no ads in app.PositiveInstant messaging.
Can send attachment of up to 200mb.
Has end to end encryption.
Can use voice and video calls over the internet.NegativeCan use the web version only when your phone is connected to internet.
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You need to install additional apps in phone for stickers. -
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What good is an end-to-end encrypted chat app if you can't use it
Date: Jun 08 2020SummaryMy experience was very bad and very short on account of its unusability. I get why it needs phone number verification, but why is my number getting banned when it's never been used for WhatsApp before, and I completed all verification steps?
PositiveI was pretty hyped about WhatsApp because it offers end-to-end encryption, and many of my friends highly recommended it. It also has a sidebar extension in Opera Developer Browser on laptops/desktops, so I thought it would be convenient to use.
NegativeUpon signing up with my phone number, which I've had for years, and never used WhatsApp before, I ended up getting an account disabled message as soon as I sent my first message to a friend. I contacted support and they got back after a day, but it happened again. This repeated three times and by that time I basically didn't care for the app anymore.
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Whatsapp - The new way of communication
Date: Jun 05 2020SummaryI am using WhatsApp almost since its inception in India, I have also signed up for the beta testing program and they like to test a lot of new features and constantly upgrade. Whatsapp always gives great competition to its competitors and tries to launch and add all the features possible.
Sometimes Whatsapp can be a mess as the messages are encoded on a 128-bit level which can be used for negative purposes and these calls and messages cannot be tracked or traced because of its level on encryptionPositive(+) Easy to understand and use.
(+) Great UI and UX
(+) Varied themes and background settings.
(+) Ability to share different file formats
(+) 128 bit secured encryption communication.Negative(-) Not able to send multiple pictures and photos or files at once.
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(-) Backup can be background thing.
(-) Sometimes the app crashes and takes time to restore. -
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Quick conversation starter
Date: May 24 2020SummaryHands down the best chat application I have ever used. Just download it If you haven't already. More features from the slack application can be added to make it more powerful.
PositiveI have tried many other applications but no one came close to WhatsApp in terms of simple user interface and ability to get the conversation going. The video call feature works great and helps to talk with remote people. Groups can be easily created for discussions.
NegativeThe application can have option to have more group members similar to the telegram. The WhatsApp web does not work If the Internet connection is not strong.
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Great Alternative
Date: May 26 2020SummaryI think it's a great way to keep in touch with people you otherwise may not be able to text or call.
PositiveI love that you can use this app to contact anyone who has it, for free, regardless of where they live in the world.
NegativeThis is trivial, but I didn't like how it was automatically downloading pictures texted to my phone - I was running out of storage and didn't realize why.
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One app that changed the face of communication
Date: Jun 09 2020SummaryIt's a must have app as it includes video/VoIP and instant messaging under one roof. Above all it's a free app and has no ads, which is great.
PositiveThe app registers you using your phone number so you don't have to remember PIN or tags. It shows all your WhatsApp contacts at one place.
The new status option lets you share moments and it turned the app into a mini social media hub.
It also has a desktop client so you can use it without your phone.
No ads
Free for lifeNegativeDoesn't have a report button to report fake news and texts. It's needed in countries like India where fake news is rampantly spread.
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The best there is in the business
Date: Jun 02 2020SummaryThis app revolutionized the chatting era right from free online chats to video calls to status updates. No complaints on this.
Positive1) Not required to login. Initial registration of Mobile number and name and that's it! You are online.
2) Good encryption set between chats.
3) Update frequency is usually 1 month.Negative1) Updates do not indicate the exact feature. It is usually "Bugs and improvement fixes"
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Very useful
Date: Apr 13 2020SummaryI've been using this software from a long time. I find this a very good platform to interact with friends and family. We can create groups with office people too.
PositiveConnect to our friends and family using contact via WhatsApp.
Free to use voice and video calls. There is no limit for number of texts.
We can share videos, documents etc with our contacts.NegativeEverything is good with WhatsApp. No disadvantages.
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Use it every day for work and home!
Date: Apr 10 2020SummaryUse this every day for work and personal. The company I work for is a global company so I use this to text and call all of my UK and Italy counterparts on a weekly if not daily basis. I only wish I could get all of my friends onto it too! I have about half of them and keep trying for the rest.
PositiveFree calling and texting internationally. Ability to take my conversation from the computer to the phone and back again without loosing a beat. Video calls regardless of what type of device, even when I'm overseas.
NegativeCan only be logged into one computer at a time and doesn't work when the phone isn't connected.
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The communication app for everyone
Date: May 25 2020SummaryDue to its ease of use and features Whatsapp has become synonymous with Messaging in general. Whatsapp Business makes connecting with client easier and faster.
PositiveEasy to use.
Web app for desktop use.
Two way encryption for security.
Video and voice calling over internet.NegativeNo feature to block unknown numbers from messaging or adding you to groups.
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No option to opt out of Status feature. -
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It's too feasible for my business.
Date: Aug 15 2020SummaryWhatsApp is my favourite application to text and call my friends and family. It is a very efficient, reliable, and feasible application.
PositiveUser friendly software
Fast and secure application
Easily accessible all over the world
Voice and video calls.NegativeAddicting application
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It is a good application. Not many cons for this application. -
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WhatsApp review
Date: Oct 17 2020SummaryWhatsApp is good Messenger. It is helping us to share photos, videos and text messages. And it is easy for use.
PositiveWhatsApp is amazing application for communicate. We can share messages with our friends easily and it is making fun.
NegativeWhen we forward messages can't forward message over 5 numbers.
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The world is on it and its for free!
Date: May 25 2020SummaryWhatsApp has changed the way how we use instant messaging for the better. It definitely has a long way to go in dealing with fake news and mass forwards which is going to be particularly difficult given the end-to-end encryption.
Positive- The dark mode feature is really helpful for the eyes.
- The design and ease of use are simply superb. It is quite easy to set up and running even for those who are not very good at tech. This is where it beats other platforms like Telegram.Negative- Still supports only 4 people in a video chat.
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- The WhatsApp web feature still requires both the devices to be online and connect while apps like Telegram have a much better implementation of these features.
- The update policy is really annoying. I should be able to use the app even without forcible upgrades. -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
One of the best messaging apps
Date: May 28 2020SummaryI use this almost all day to chat with my friends, sharing funny stuff and stickers. I also use it to interact with formal groups to work out some serious stuff as well.
Positive- It allows us to delete a wrongly sent message which is a life saver.
- Auto download can be tweaked in the settings so as to save data.
- One can backup their chats and media automatically in an interval defined by the user.Negative- A forwarded media occupies double the space on the device. It is saved in both the sent and received folder.
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- Dark mode is not available.
- WhatsApp stickers does not have a lot of variety. Third party apps are the only hope there.