XCD HR and Payroll Integrations

Salesforce’s CRM offerings for small businesses come in two comprehensive suites: Starter Suite and Pro Suite, each crafted to fuel growth by connecting key business functions in one seamless platform. Starter Suite is ideal for small businesses beginning their CRM journey, combining marketing, sales, service, and commerce tools with easy setup and AI-driven guidance, supported by a free 30-day trial and 40% off pricing. Pro Suite elevates this experience with greater customization options, powerful automation, real-time chat, sales quoting and forecasting, and access to hundreds of additional apps via AppExchange, making it perfect for businesses with evolving and complex needs. Both suites include features such as campaign templates, smart segmentation, case management, and storefront builder, allowing businesses to build strong customer relationships and grow revenue across multiple channels. Pro Suite customers also benefit from enhanced pipeline visibility, streamlined payment processes, and comprehensive customer service automation to improve operational efficiency. Salesforce’s rich resource ecosystem — including Trailhead courses, live events, and an active community — supports businesses in maximizing their CRM investment. Customer testimonials emphasize the scalability and flexibility of these solutions, showing how Salesforce adapts to changing business demands. Whether launching or expanding, these CRM suites ensure companies have the tools they need to succeed and scale without switching platforms.

Certinia's Professional Service Automation (PSA), formerly known as FinancialForce, serves as a holistic platform aimed at supporting professional services organizations in meeting client demands while driving revenue expansion. This extensive tool offers a range of features including resource management, tracking of time and expenses, billing processes, revenue recognition, project management, and collaboration in sales, among others. By leveraging Certinia's PSA, companies can efficiently allocate the right talent to each assignment, build stronger relationships with clients and partners, and enhance project profitability, which ultimately results in better resource utilization and increased client satisfaction. In addition, this all-in-one solution simplifies workflows, enabling firms to concentrate on providing outstanding services while effectively pursuing their organizational objectives. Consequently, adopting this platform not only optimizes operations but also positions businesses for long-term success in a competitive landscape.