Xinix Integrations

Asio™ by ConnectWise® is recognized as the leading platform for top-tier IT solution providers. For those in need of cutting-edge cloud technology combined with unmatched scalability and rapid performance, Asio™ serves as the ultimate solution. This groundbreaking platform effectively tackles the complications arising from disjointed systems, addressing concerns like inefficiencies and repetitive tasks head-on. By leveraging Asio™, your organization can evolve into a more efficient IT service provider, fortified by a security-focused strategy that refines your operations, enhances intelligent monitoring and automation, and accelerates innovation, among a plethora of advantages. Take command of your business processes and financial results with Asio™. Improve your operations through a comprehensive suite of software that is favored by managed service providers, featuring tools for professional services automation (PSA), automated quotes and proposals, sophisticated IT documentation, and real-time insights into your business. The remarkable capabilities of these tools empower you to effectively navigate the path toward business growth and maturity. Moreover, by elevating your service delivery, you can boost customer satisfaction while minimizing effort, ensuring that your organization stays competitive in an ever-evolving market landscape. Ultimately, Asio™ equips you with the tools needed to thrive in the digital age.

ALE Connect skillfully facilitates customer service for a diverse range of businesses by managing omnichannel interactions such as email, live chat, social media, and phone, all while upholding the high expectations of today's customers, citizens, and consumers. This cutting-edge solution enhances the capabilities of the Alcatel-Lucent OmniTouch® contact center standard edition, which is designed for efficient phone call distribution, by integrating cloud services that allow for fluid communication across multiple platforms. By optimizing workflows among customers, service agents, and various departments, it simplifies the administration of customer-related functions in both front and back office operations. Moreover, the platform incorporates a built-in knowledge base and advanced search features, significantly reducing call resolution times and improving overall efficiency. ALE Connect seamlessly integrates with ALE OmniPCX Enterprise and ALE OmniTouch Contact Center SE, providing high availability, strong security, and redundancy for the protection of customer data. Providing exceptional customer service is vital for nurturing satisfaction and loyalty, and with ALE Connect, businesses can deliver a distinctive customer experience that sets them apart from their competitors, ultimately strengthening their position in the market. This holistic strategy not only meets the immediate demands of customers but also cultivates enduring relationships that can lead to future opportunities. With the ability to adapt and evolve with customer expectations, ALE Connect positions businesses for sustained success.

ServiceMax, a prominent provider of cloud-enabled field services solutions, has the potential to revolutionize your field service operations. Leveraging the Salesforce platform, ServiceMax facilitates a modernized approach to field service experiences. This comprehensive platform delivers a wide array of solutions, encompassing workforce optimization, sophisticated dispatching, parts logistics, inventory management, depot repairs, social collaboration tools, and entitlements for the installed base. By integrating these features, ServiceMax enhances efficiency and effectiveness across the entire service lifecycle. Ultimately, adopting this technology can lead to significant improvements in customer satisfaction and operational performance.

WinSIMS categorizes installation and project documentation for clients into ten primary groups, including Site Visit History, contract details, notes, and documents pertaining to installed specification items, among others. It boasts comprehensive analytical and reporting features, as well as smooth integration with MS Office, which streamlines the execution of routine tasks such as engineer scheduling, periodic invoicing, customer communication management, and effortless report generation. The platform is equipped with sophisticated diary management functions that enhance the scheduling and monitoring of engineers' responsibilities efficiently. Additionally, WinSIMS supports connections with various accounting systems, including Sage Line 50, Line 100, and Pegasus Opera, fostering a streamlined workflow. Specifically developed for the 32-bit Windows environment, it utilizes ODBC-compliant data storage technology to ensure reliability. Its strong integration with MS Office significantly enhances user experience, while its extensive data analysis and reporting capabilities provide crucial insights for decision-making. Moreover, the system is designed to be highly adaptable, allowing it to meet the specific needs of your business, making it an essential tool for managing project installations effectively. This level of customization not only optimizes operational processes but also greatly enhances overall productivity for users.

DATEV provides a comprehensive range of software applications designed specifically for tax consultants, legal experts, auditors, small to medium enterprises, municipal authorities, and business owners, all while maintaining exceptional levels of reliability, up-to-date information, data security, and protection. One of the key features is DATEV Cash Book online, which enables users to accurately document cash transactions and organize them for financial accounting needs. This functionality is part of the larger DATEV company online platform, which not only increases its usability but also enriches the overall experience for its users. Additionally, DATEV continually updates its solutions to meet evolving compliance requirements and industry standards, ensuring that clients can effectively manage their financial operations.

EGroupware offers a comprehensive online calendar for organizing appointments, managing contacts through its CRM, overseeing tasks, and facilitating project management. Additionally, it includes an online file server to streamline document storage and sharing. Users can enhance these core functionalities with modules for chat, video conferencing, remote desktop access, and other advanced features, resulting in a powerful home office solution. The platform enables seamless information sharing across an online company environment and is compatible with any browser, making it accessible on various operating systems. Furthermore, its mobile version performs effectively on tablets and smartphones, ensuring flexibility for users on the go. As an open-source software, EGroupware prioritizes customer requirements and actively integrates feedback from its community. This tool is not only beneficial for small and medium-sized enterprises but also serves city administrators, universities, educational institutions, research organizations, and many other entities effectively. A free trial is available, allowing users to explore the capabilities of this online teamwork platform!

Our extensive range of unified communication and collaboration (UCC) solutions is designed to enhance your business growth, boost productivity, and optimize efficiency simultaneously. These solutions integrate effortlessly with your current systems, transforming the overall user experience. With our unified communication offerings, connecting, communicating, and collaborating with customers and employees around the globe through video, web, or audio conferencing becomes a straightforward process. By utilizing Tata Communications' unified communication services, you can significantly elevate customer satisfaction and foster loyalty. Combining conferencing capabilities with Global SIP Trunk for IP telephony allows you to streamline operations throughout your organization, leading to increased productivity and lower telephony expenses. Ultimately, adopting these solutions will empower your business to thrive in a competitive landscape.

Utilizing our vast industry knowledge, we have developed a modern platform that streamlines the entire Recruitment & Selection, Temporary recruitment, and Staffing processes through a single, cohesive system. By partnering with distinguished organizations, Carerix delivers state-of-the-art solutions customized to cater to your specific requirements and stay in tune with the latest market trends. Equipped with dashboards for Sales, Recruitment, and Management, you receive instant insights into operational performance, which facilitates quicker and more precise decision-making. The platform's essential features and integrated capabilities can be tailored to address the unique demands of your industry. The Carerix Recruitment edition ensures quick access to your processes while providing comprehensive oversight of all business functions within your organization. Moreover, consultants are empowered to boost their productivity through intelligent workflows and supportive tools, promoting better collaboration among team members. This forward-thinking methodology not only enhances operational efficiency but also strategically positions your organization for increased success in a competitive environment. By embracing such innovative solutions, companies can adapt more readily to changes and seize new opportunities.

Cisco CX Cloud functions as an all-encompassing platform where individuals can access the expertise and best practices provided by Cisco and its collaborators. This digital environment is designed to create a smooth experience that promotes growth at a personalized pace, leading users toward success through a well-defined approach. The lifecycle journey is structured around targeted use cases, accompanied by checklists and clear steps intended to accelerate the process of achieving business value. Furthermore, it presents contextual learning opportunities aimed at enriching knowledge and effectively empowering your team. By harnessing actionable telemetry, the platform connects customers, partners, and Cisco, using AI and machine learning to reveal unique insights. CX Cloud serves as the foundational digital ecosystem for Success Tracks, offering guidance that is driven by specific use cases to help you achieve your business goals quickly and on a larger scale. In addition, it provides improved visibility into extensive network infrastructures, enhancing both security and performance. This evolution of enterprise networks is crucial for enabling global innovation and growth, allowing partners to excel in delivering transformative results for their clients. Ultimately, CX Cloud transcends being merely a tool; it acts as a powerful catalyst for instigating substantial shifts in the digital realm while fostering collaboration and efficiency among all stakeholders involved.