Xshell Verified Customer Reviews (2026)

ISL Light is an intuitive remote desktop application designed for users who prioritize security. With its exceptional value and performance, it serves as a robust tool for IT professionals and support teams to address issues from a distance through options like remote assistance, unattended access, or mobile screen sharing. The software is compatible across various platforms and features 256-bit encryption for secure sessions, along with all essential remote access functionalities. Additional capabilities include session recording, chat, video calling, multi-monitor support, file transfers, and comprehensive reporting. Users enjoy the flexibility of selecting between cloud-based or on-premise solutions. Notably, the ISL Online license imposes no restrictions on the number of clients, workstations, or users that can be supported, making it a versatile choice for diverse industries. This software is particularly trusted in sectors such as banking, healthcare, government, and insurance, where security and reliability are paramount. Its versatility and feature-rich design make ISL Light a valuable asset for any organization looking to enhance their remote support capabilities.

Admin By Request EPM lets users elevate only what a task needs, without keeping local admin rights switched on permanently. For longer work there's a time-limited Admin Session, and for a one-off there's Run As Admin, which elevates a single application and nothing else. Approvals go through the portal, mobile app, or API, and software you already trust can be waved through automatically with pre-approval and AI and Machine Learning auto-approval. Because privileges are set per user or group, a developer, an office worker, and an outside contractor each get an approach that suits them. It covers Windows, macOS, and Linux, comes with auditing and inventory as standard, and needs no extra infrastructure to run.

The software provides multiple options for minimizing to the system tray, including the use of CTRL + minimize, at startup, or consistently, and allows users to customize icons. It alerts users with a flashing tray icon when a bell signal is received and offers adjustable window transparency settings. Furthermore, users can take advantage of URL hyperlinking, portability, and the capability to save session configurations in files, making it convenient for usage on devices like USB drives, akin to portaPuTTY. The 'always on top' functionality can be easily accessed from the system menu, and support for Android ADB is also integrated. Additionally, sessions can be loaded from files through the command line, with the software automatically opting for 'sessions from file' when registry-stored sessions are unavailable. Now built upon PuTTY 0.61, it includes updates such as Windows 7 Jumplist and Aero support. The executables have been signed to mitigate Internet Explorer's security warnings, accomplished without requiring any alterations to the code. A newly added URLs submenu enhances keyboard accessibility while maintaining compatibility with older systems. The application also enjoys a code signing certificate and timestamping, effectively resolving previous certificate-related issues. Originally compiled by Barry Haanstra, the project is currently managed by Chris West (Faux), who is dedicated to its continuous maintenance and upgrades. This tool's development reflects a strong commitment to improving user experience and accessibility across a range of platforms, showcasing an ongoing evolution aimed at meeting the diverse needs of its users.