Birdeye
Birdeye stands out as the leading platform for managing reputation, social media, and customer experiences for local brands and businesses with multiple locations. More than 150,000 enterprises utilize Birdeye’s AI-driven solution to enhance their online visibility, boost their reputation, simplify social media management, engage through various digital platforms, and provide an exceptional customer experience that leaves a lasting impression. This powerful platform is designed to meet the unique needs of businesses striving for excellence in customer interactions.
Learn more
REVIEWS.io
Collecting reviews is straightforward and our mission is to assist you in gathering videos, photographs, and written testimonials from your clientele. These authentic reviews are showcased on your website, Google, and across your social media channels. Many of our customers see a notable boost in conversions shortly after displaying real feedback. Last year, we introduced four innovative features—such as SMS collection, video reviews, and options for social proof and influencer marketing—all at no cost to our clients. This allows your customers to easily share their thoughts through a fully tailored and branded email collection process. You can provide various methods for customers to submit reviews, including SMS, Facebook, live chat, and in-person collection. Well-crafted and visually appealing emails lead to improved conversion rates. Additionally, you can personalize your customer emails with our user-friendly WYSIWYG editor or delve into the code for deeper customization. With these tools at your disposal, enhancing customer engagement has never been easier.
Learn more
Reputation.com
Leverage feedback from likes, listings, and comments to gain a competitive edge in the market. The most successful brands around the globe utilize their reputations to foster robust connections with customers and communities. We pioneered online reputation management and continue to lead the way with our innovative Reputation Experience Management platform (RXM).
Comprehensive Platform: Our Reputation platform consolidates all feedback—from reviews and surveys to social media and business listings—into a singular, user-friendly interface. This platform also features a tool designed to monitor the key metrics that matter most to your business.
Insightful Analytics - Our state-of-the-art online reputation management system equips businesses with the necessary resources to foresee customer issues and meet market demands effectively.
Your Information, Your Preferences: Tailor custom views and generate reports to highlight what matters most to you. Additionally, you have the option to integrate data from various sources, ensuring you have a holistic view of your reputation in one accessible location. By utilizing these features, businesses can make informed decisions that enhance their overall strategy.
Learn more
Brizo FoodMetrics
Brizo FoodMetrics provides dynamic and actionable analytics designed to assist foodservice professionals in identifying market opportunities, lowering customer acquisition expenses, and securing more contracts. Our comprehensive, data-driven insights act as a reliable reference, enabling users to:
- Access all US and Canadian restaurants in real-time, supported by daily updates.
- Analyze an extensive database of over 1.5 million foodservice businesses, 2.5 billion menu offerings, and more than 500 technology stack components, allowing for the discovery of new markets and untapped potential with unmatched precision and efficiency.
Notable features encompass a live dashboard, geographical mapping of markets with detailed dropdown menus for each establishment, along with our unique scoring system that evaluates online visibility and customer reviews. We also ensure the reliability of our tested lists of direct and generic email addresses.
Understanding the difficulties faced by restaurant distributors, manufacturers, and suppliers in navigating the competitive landscape to connect with valuable prospects, we strive to expedite their journey and enhance their outcomes significantly. By leveraging our advanced tools and insights, clients can distinguish themselves in a crowded marketplace and achieve their business goals more effectively.
Learn more