What is ZServiceDesk?

ZServiceDesk+ has been meticulously designed to meet the needs of IT Services Management. Our team has incorporated ITIL-based practices and established workflows that enable organizations to enhance their IT support operations. The application's cutting-edge architecture guarantees remarkable performance, scalability, and flexible integrations. A key area of emphasis is IT Operations Management, as any interruptions can drastically affect an organization's overall efficiency and lead to considerable financial setbacks. To manage this effectively, it is crucial to monitor and oversee all essential components, ensuring that IT support services remain seamless. ZServiceDesk stands out as an ITSM solution rooted in ITIL processes, specially crafted for enterprise environments. Its unique architectural framework allows for scalability, flexibility, availability, and superior performance aligned with business requirements, making it an excellent option for organizations in pursuit of effective IT management solutions. By utilizing ZServiceDesk, companies can proactively prepare for potential IT obstacles and ensure their operational continuity remains intact, ultimately bolstering their resilience in a rapidly changing technological landscape.

Pricing

Price Starts At:
$300 per year, per user
Free Trial Offered?:
Yes

Integrations

Offers API?:
Yes, ZServiceDesk provides an API
No integrations listed.
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Screenshots and Video

ZServiceDesk Screenshot 1
ZServiceDesk Screenshot 1

Company Facts

Company Name:
ZServiceDesk
Date Founded:
2014
Company Location:
India
Company Website:
www.zservicedesk.com

Product Details

Deployment
SaaS
Windows
Training Options
Documentation Hub
Online Training
Webinars
Support
Standard Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

ZServiceDesk Categories and Features

Service Desk Software

CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal

ITSM Software

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

IT Asset Management Software

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

EAM Software

CMMS
Energy Management
Equipment Management
Facility Management
IT Asset Management
Inventory Management
Maintenance Management
Parts Management
Preventive Maintenance Scheduling
Software License Management
Warranty Management
Work Order Management

ZServiceDesk Customer Reviews

Write a Review
  • Reviewer Name: Deepak K.
    Position: Technical
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Best Ever IT Asset Managment

    Date: Dec 19 2023
    Summary

    I have used multiple products but each product has some negative side as well. but with ZServiceDesk I am very satisfied and would surely refer to others.

    Positive

    This product is very easy to use and loaded with features. The best part of this product is that, they can develop additional features within the product just for our organization specific requirement.

    Negative

    We could not find anything which can trouble us in the application but Prices are bit high.

    Read More...
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