Kickserv
Kickserv is a top-rated management tool tailored for businesses in the service sector. For just $47 monthly, service-oriented companies can leverage Kickserv to efficiently handle leads, estimates, team schedules, job assignments, invoices, and payments.
With Kickserv, users can streamline their operations by automating emails to leads, distributing promotional messages to customers, and enjoying seamless integration with QuickBooks, alongside mapping tools for effective technician dispatching.
Our suite of mobile field service features includes:
- Workforce management: Easily create schedules, assign tasks, and monitor employee locations.
- Automated updates: The mobile app enables automatic team status notifications to the office.
- Scheduling: Efficiently manage schedules, track employee hours, and access site notes or requests.
- Opportunity identification: View current jobs and prospects for future work directly from the field.
- Enhanced connectivity: Attach notes, images, and documents to jobs for improved clarity and customer service.
- Technician tracking: Use GPS check-ins to pinpoint employee locations and monitor job durations in real time.
For over 15 years, Kickserv has been a trusted choice among thousands of professionals in the service industry, proving its reliability and effectiveness in managing field operations. As the needs of businesses evolve, Kickserv continues to adapt and enhance its offerings.
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Resco Field Service+
Resco Field Service+ revolutionizes field service operations by converting conventional service methods into efficient digital workflows. Designed for various sectors, including utilities, telecommunications, manufacturing, and energy, it integrates offline capabilities with sophisticated scheduling, routing, and data collection tools, ensuring teams maintain high productivity regardless of their location.
By offering seamless connectivity with platforms like Dynamics 365 and Salesforce, Resco Field Service+ facilitates immediate access to data and updates while in the field, significantly minimizing manual data entry and eliminating the need for paper documents. Field technicians can utilize their mobile devices to capture images, scan barcodes, complete checklists, and view service histories, even in offline mode—a crucial feature for working in remote or busy environments.
Among its standout features are user-friendly drag-and-drop customization options that empower teams to develop workflows, forms, and reports without requiring any coding skills. Additionally, its GPS and routing functionalities allow technicians to streamline their travel routes, while real-time insights enable supervisors to track job progress and manage resource allocation effectively from any location.
Ultimately, Resco Field Service+ enhances the management of field operations, enabling organizations to boost response times, lower error rates, and significantly improve customer satisfaction levels, thereby transforming the landscape of service delivery.
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BuildOps
Comprehensive operational software designed specifically for commercial contractors encompasses everything from service tasks to project management and beyond!
Make Informed, Data-Driven Choices
Utilizing automated real-time reporting, your data actively supports your decisions. This allows managers to pinpoint trends, keep tabs on technician performance, and uncover potential revenue streams.
Deliver an Exceptional Customer Experience
Accelerate the approval process for customers by providing complete job histories. You can attach images, videos, PDFs, and personalized forms directly to work orders, ensuring clarity on the tasks that have been accomplished.
Effortlessly Link Your Office with Technicians
Enhance efficiency and minimize mistakes. BuildOps streamlines work orders, customer information, invoices, and more — facilitating seamless communication from the office to the field and back again.
Whether you need software for commercial HVAC, electrical, or plumbing services, BuildOps adapts to your operations while enhancing communication and coordination. In addition to improving your revenue and maximizing profits, BuildOps fosters a stronger connection between field operations and back-office functions, ensuring a more integrated workflow.
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Praxedo
Praxedo is a premier field service management (FSM) platform, expertly engineered to address the complexities of modern service delivery. Our AI-driven solution empowers organizations to optimize field service scheduling, automate workflows, and elevate the customer experience.
Designed for seamless integration, Praxedo features a user-friendly, highly customizable web interface and a robust field service mobile app that works both online and offline. This allows technicians to access work orders, capture data, and get real-time support from the office, ensuring productivity even in remote locations. Our platform's open architecture and extensive APIs facilitate smooth connections with various third-party systems, accelerating time-to-value.
Trusted by more than 1,500 companies and 65,000 daily users globally, Praxedo is the go-to solution for industries like telecommunications, energy and utilities, and HVAC. Our advanced algorithms for service scheduling and route optimization significantly reduce travel time and boost first-time fix rates. Praxedo's commitment to innovation and customer success has earned it a consistent place in Gartner's Magic Quadrant for six consecutive years.
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