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What is Zinrelo?

Zinrelo is a sophisticated, enterprise-level loyalty platform that operates on a SaaS model, enabling brands to create comprehensive rewards programs. By integrating advanced technology with in-depth data analytics and continuous strategic guidance, Zinrelo enhances various aspects of customer loyalty such as transactional, social, advocacy, engagement, behavioral, and emotional dimensions.

Three primary factors that establish Zinrelo as a reliable choice for brands around the world are its distinctive data analytics capabilities that facilitate contextual decision-making, a robust and secure technology framework that scales effectively, and ongoing strategic consultations aimed at fostering continuous improvement.

The Zinrelo loyalty rewards platform is packed with essential features tailored for mid-sized to large enterprises, ensuring a broad range of functionalities to meet diverse business needs.

Key features of the platform include comprehensive customer engagement strategies, an integrated referral program, multiple reward tiers, a powerful marketing promotions engine, and a fully customizable member dashboard. Additionally, it supports omni-channel program implementation, offers flexible rewards options, and automates email notifications, while providing detailed reporting capabilities with downloadable options. The platform also accommodates transactions in 100 different currencies, including USD and EUR, and features multi-language support, among other enhancements, all designed to elevate the customer experience.

Pricing

Price Overview:
Zinrelo offers easy to use robust solutions for SMB & Enterprise customers. Pricing is pay-as-you-grow. Contact us for more details.

Integrations

Offers API?:
Yes, Zinrelo provides an API

Screenshots and Video

Company Facts

Company Name:
Zinrelo
Date Founded:
2010
Company Location:
United States
Company Website:
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Product Details

Deployment
SaaS
Training Options
Documentation Hub
Online Training
Webinars
On-Site Training
Support
Standard Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
51-200
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Enterprise
Government
Supported Languages
English
French
German
Italian
Spanish

Zinrelo Categories and Features

Rewards and Incentives Software

Zinrelo presents a comprehensive rewards and incentives solution aimed at enhancing customer involvement, loyalty, and overall lifetime value. The platform accommodates a diverse array of reward methodologies, such as transactional rewards, engagement incentives, referral initiatives, and tiered rewards, enabling companies to develop a tailored loyalty program that fits their specific requirements. Zinrelo empowers businesses to recognize customers for various actions, including purchases, social media engagement, reviews, and referrals, fostering an immersive and interactive experience. With its analytics and segmentation capabilities, the platform allows for targeted and personalized rewards campaigns that significantly boost effectiveness. Zinrelo seamlessly integrates with leading e-commerce systems and offers support across multiple channels, ensuring a uniform experience whether online, on mobile, or in physical stores. Its scalable nature makes it an excellent choice for businesses of any size, promoting long-term growth through enhanced customer loyalty.

Referral Software

Zinrelo has developed a powerful referral feature aimed at boosting customer acquisition through effective word-of-mouth marketing. This tool enables businesses to establish and oversee referral programs that motivate customers to bring in new clients, ultimately increasing brand exposure and facilitating growth. Users can effortlessly design referral campaigns with flexible reward options, which encourages customer engagement and extends to their social circles. Zinrelo integrates smoothly with various e-commerce platforms and meticulously tracks the entire referral process, from the initial referral to the final conversion, providing in-depth analytics to enhance campaign effectiveness. The feature also accommodates multi-tier reward systems, allowing companies to compensate both the referrer and the new customer. Furthermore, Zinrelo's referral feature incorporates fraud prevention measures to maintain program integrity. With its intuitive interface, businesses can easily manage and modify their campaigns, making it a perfect choice for those looking to expand their reach.

Affiliate Marketing
Campaign Management
Contact Management
Employee Referral Management
Feedback Management
Lead Engagement
Loyalty Program
Referral Tracking
Rewards Management

Marketing Analytics Software

Zinrelo's Marketing Analytics platform equips organizations with profound insights into consumer behavior, facilitating informed decision-making for enhanced marketing tactics. By gathering and examining data from various channels, it delivers a holistic perspective on customer engagement, retention, and lifetime value. Zinrelo's sophisticated segmentation features enable the creation of targeted campaigns designed for distinct audience segments, resulting in improved return on investment. Additionally, the platform’s predictive analytics tools anticipate customer behavior, boosting the overall success of marketing initiatives. With user-friendly dashboards that showcase essential metrics in real-time, businesses can efficiently monitor performance, adapt strategies, and amplify marketing effectiveness. Through these analytical capabilities, companies gain a clearer understanding of the factors that foster customer loyalty, allowing them to fine-tune their marketing strategies for increased satisfaction and profitability. Zinrelo provides the essential resources for businesses to remain competitive by continuously enhancing their marketing approaches.

A/B Testing
Campaign Management
Channel Attribution
Customer Journey Mapping
Dashboard
Performance Metrics
Predictive Analytics
ROI Tracking
Social Media Metrics
Website Analytics

Loyalty Management Software

Zinrelo's Loyalty Management platform serves as an all-encompassing tool tailored to enhance customer engagement and retention. It provides an array of customizable loyalty options, such as points systems, rewards, and tiered memberships, all designed to encourage repeat purchases and foster brand loyalty. Utilizing AI-powered insights and sophisticated analytics, the platform allows for personalized customer experiences, enabling businesses to develop specific promotions and incentives. Zinrelo seamlessly connects with various e-commerce systems, customer relationship management software, and marketing platforms, creating a user-friendly experience. Moreover, it facilitates omnichannel interactions, allowing brands to reward customer engagements across a variety of online and offline platforms. This comprehensive solution is perfect for organizations aiming to build enduring customer relationships, increase customer lifetime value, and enhance overall revenue. With detailed reporting and return on investment tracking, Zinrelo equips businesses with the tools necessary to continually refine their loyalty initiatives for optimal results.

CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
White Label

Customer Loyalty Software

Zinrelo presents a powerful, analytics-driven customer loyalty solution tailored to enhance customer retention and maximize lifetime value through innovative loyalty initiatives. Utilizing advanced machine learning techniques and comprehensive data analysis, Zinrelo allows companies to develop customized, omnichannel loyalty programs that enhance customer interaction. The platform accommodates a variety of reward mechanisms, such as transactional, social, behavioral, and advocacy incentives, which help nurture emotional bonds with customers. Additionally, Zinrelo seamlessly integrates with various e-commerce platforms, CRM systems, and marketing automation tools, simplifying the management and optimization of loyalty initiatives for businesses. By prioritizing repeat purchases and improving customer satisfaction, Zinrelo enables companies to cultivate enduring relationships and promote sustainable growth.

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
  • Reviewer Name: JOHN C.
    Position: Director of Marketing
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Build frequency and loyal customers!

    Date: Dec 22 2022
    Summary

    We would recommend this system to any company interested in using loyalty to grow their brand! The support and interaction have been amazing!

    Positive

    The Zinrelo program makes implementation a breeze. It's intuitive and and allows you to get started quickly. Once active the program took off! We grew our membership to substantial numbers in the first month. We are really impressed with the performance.

    Negative

    Not much to complain about. It performs as promised.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Marketplace Operations
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great for engagement

    Date: Feb 22 2022
    Summary

    We've had significant sign ups in the short period we've had it. Excited to see where we are after a full year.

    Positive

    Having the ability to further engage our customers through referrals, special discounts, activities, rewards, and more.

    Negative

    Difficult/long set up for certain integrations (Klaviyo specifically).

    Read More...
  • Reviewer Name: Hunter B.
    Position: Owner
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great features and a superb platform overall

    Date: Mar 10 2022
    Summary

    Zinrelo is a great platform for sure and we would highly recommend to others as it works great without any hassles.

    Positive

    Their features, the support they provide are the highlights for us. I think that has impacted the overall engagement and loyalty of our customers in a positive way.

    Negative

    Nothing to mention as of now we are pretty pleased.

    Read More...
  • Reviewer Name: Natalie B.
    Position: CEO
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Easy to use loyalty platform to create a highly optimized loyalty program

    Date: Mar 21 2022
    Summary

    Superb! I highly recommend this product as the features and the support extended is very much appreciated.

    Positive

    This is a great platform that helps you create a rewards program based on relevant data and the support is extremely helpful.

    Negative

    I don't think I have one right now as I am satisfied.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: COO
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Zinrelo is awesome

    Date: Mar 24 2022
    Summary

    My experience with Zinrelo has been wonderful. They have excellent customer support. I look forward to working with Zinrelo in the future.

    Positive

    Easy of use. The support we get from Justin is above and beyond what we expected. Setup was easy to complete with help from the Zinrelo team.

    Negative

    I don't have any at this time. Everything is running smoothly.

    Read More...
  • Reviewer Name: Toni T.
    Position: Digital Marketing Manager
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great loyalty program

    Date: Jun 17 2022
    Summary

    We're pleased with how Zinrelo is working.

    Positive

    Zinrelo has encouraged our customers to sign up, create their account, and frequent our website.

    Negative

    Nothing as such and we are very pleased with the overall experience we had so far.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Marketing Manager
    Has used product for: 1-2 Years
    Uses the product: Monthly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Fast, Easy, Accessible Loyalty Progam

    Date: Jun 30 2022
    Summary

    With a dedicated support contact, any issues or questions we have are resolved super quick. It was easy to add the module to our site with our branding, we couldn't be happier.

    Positive

    Since using Zinrelo we have increased our AOV, and had more repeat customers without needing to advertise outside of our website.

    Negative

    Some options aren't immediately apparent within the interface.

    Read More...
  • Reviewer Name: Curt S.
    Position: Media Manager
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    A highly recommended loyalty platform

    Date: Jun 25 2021
    Summary

    Their features have helped us improve multiple aspects of our business. We are extremely happy with the platform and would highly recommend it.

    Positive

    Feature rich platform which delivers results on all fronts. Their features are designed to meet our business objectives.

    Negative

    We had a couple of minor issues at the start but those were addressed immediately.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Marketing Manager
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    The ultimate loyalty program solution

    Date: Jun 29 2021
    Summary

    The white glove service with Zinrelo is what makes it stand out, as any questions we have go right to our own dedicated support manager. He responds quickly and always gets the problem solved for us.

    Positive

    We love that Zinrelo is both a Loyalty Program software and Referral Program, as it makes our lives easier. Everything is customizable from the design to the various activities, tiers, and point ratios.

    Negative

    None, any issues we have come across have been worked out swiftly by the support team.

    Read More...
  • Reviewer Name: Sean H.
    Position: Owner
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Best loyalty rewards program software out there!

    Date: Jun 23 2021
    Summary

    The overall experience has been great! We have loved using it and are excited to see the impacts that it will have on our business in the near future.

    Positive

    Honestly, the amount of customizability and integration on all store platforms is amazing. We have not been able to find any other programs like it. The whole process of setting it up has been a breeze as well. You have someone helping every step of the way. We have had Justin and he has been awesome. We get all our questions answered and if there is something he does not know he figures it out. Will definitely recommend and use this platform for as long as we are around.

    Negative

    So far there has not been anything that I do not like.

    Read More...
  • Reviewer Name: Katie M.
    Position: Engagement Manager
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 10,000 - 19,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Amazing Service

    Updated: Feb 03 2021
    Summary

    Superb! We really like Zinrelo and all the support offered. We strongly recommend this for anyone looking for a loyalty solution for their business.

    Positive

    It has been working very well for our business. The team is easily available to attend all your queries and help you designing a good loyalty solution.

    Negative

    None as of now, we are still exploring more about Zinrelo.

    Read More...
  • Reviewer Name: Stephen P.
    Position: Marketing Director
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Excellent Product!

    Date: Apr 26 2021
    Summary

    Highly recommended. We have used this for over 2 years. Customers like to use the features. Interface is easy.

    Positive

    Customers really appreciate and enjoy the point system. Interface is easy to use. Integrated seamlessly with ASPDOTNET.

    Negative

    Depending on users, the software can be a little pricey.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Ecommerce Analyst
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 500 - 999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Best Loyalty Program

    Date: Dec 22 2021
    Summary

    This is the best loyalty platform with amazing UI and with great customer service team at a really great price point.

    Positive

    User friendly, great customer service support at a great price point for a growing loyalty program.

    Negative

    Would like more dashboards in the regular UI for more interactive experience.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Marketing Director
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Coolhorse

    Date: Apr 26 2021
    Summary

    Overall, we are happy with what Zinrelo is providing us. We are seeing a great return and returning customers.

    Positive

    Because our point of sale system does not tie with Zinrelo, we love that we are able to manually add points to accounts.

    Negative

    Some hidden features we didn't know exist and aren't familiar with how they work. A "how to" guide would be beneficial.

    Read More...
  • Reviewer Name: Troy L.
    Position: Brands Manager
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 500 - 999
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    User Friendly

    Date: Sep 28 2021
    Summary

    Product is flexible for desktop users need to improve and come up with more features on the tablet app.

    Positive

    User friendly and easy to setup. Good customer support. Easy to access the admin console. Availability of customizations.

    Negative

    Multi language customization not available for Tablets and POS integration is limited.

    Read More...
  • Reviewer Name: Dustin W.
    Position: Ecommerce Manager
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Superb reporting module

    Date: Jun 26 2021
    Summary

    Zinrelo has been a great to work with. We were able to navigate through the COVID pandemic with relative ease thanks to Zinrelo.

    Positive

    The insights we get from Zinrelo has been amazing. It helps us understand loyalty trends better, which helps us plan our marketing efforts better.

    Negative

    Minor issues but those were handled promptly. No complaints.

    Read More...
  • Reviewer Name: Leo V.
    Position: Program Manager
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Comprehensive customer loyalty software

    Date: Sep 20 2021
    Summary

    Superb experience! We were most impressed with how they helped us to meet a tight deadline for our program launch!

    Positive

    They have great solutions and a very responsive support team. We have not faced any issues since the program launch.

    Negative

    Nothing as of now. We are quite happy the way things are moving with Zinrelo.

    Read More...
  • Reviewer Name: Taylor D.
    Position: Director of Operations
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Excellent Product

    Date: Nov 16 2021
    Summary

    Overall this is great product for customer retention. Great communication with Zinrelo as well. Very happy with the results.

    Positive

    I like how easy to use the platform is. It is definitely operator-friendly for my entire organization.

    Negative

    I wish there was an explainer page and email template that is plug-and-play.

    Read More...
  • Reviewer Name: AnnMarie K.
    Position: Owner
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    We Love this Program !!

    Date: May 18 2021
    Summary

    No complaints at all, I love the system! Its customizable to match your site, you can change the name to your own reward campaign, its just great!

    Positive

    Easy to use and follow - design and set up is cohesive and its easy to pop into the admin to find what you need.

    Negative

    Perhaps some more reward tiers for the lower level users?

    Read More...
  • Reviewer Name: Dylan B.
    Position: Manager
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Data-centric approach to loyalty

    Date: Nov 22 2021
    Summary

    Opting for Zinrelo’s loyalty solution has been great. We can tweak the program as required to get the best possible results.

    Positive

    Zinrelo suggested an optimized program which helped us improve a lot of our growth metrics. Kudos to their data science team for making this possible.

    Negative

    Nothing to add. We are quite satisfied with the program.

    Read More...
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