What is Zoho Zia?
Meet Zia, your smart assistant crafted to optimize your business processes. From extracting customer insights to drafting important documents and checking sales statistics, Zia diligently simplifies your everyday tasks. Generating reports is incredibly straightforward; for example, if you request, "display support tickets by channel for this month," Zia can promptly generate a bar chart for your review. The next time you're navigating a spreadsheet, just ask Zia to create a chart or a pivot table for enhanced data visualization. Leveraging cutting-edge natural language processing, Zia understands your inquiries with remarkable accuracy. Additionally, she evaluates the sentiment and context of incoming support tickets, sorting them effectively to ensure they are assigned to the appropriate team member. By tracking patterns, Zia can alert you to any anomalies as they occur. When you look up a customer, Zia provides a detailed overview of all interactions, including emails, support inquiries, transactions, and pertinent documents or presentations. You can even engage with messages or modify details directly from the search outcomes, further streamlining your workload. With Zia as your ally, your focus can remain on the most important aspects: developing your business and improving customer experiences while enjoying the benefits of enhanced productivity.
Integrations
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Company Facts
Company Name:
Zoho
Date Founded:
1996
Company Location:
India
Company Website:
www.zoho.com/zia/
Product Details
Deployment
SaaS
iPhone
iPad
Android
Training Options
Documentation Hub
Support
Standard Support
Web-Based Support
Product Details
Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English