What is Zurmo?

While customer relationship management (CRM) systems are equipped with a variety of features aimed at boosting business efficiency, many users report dissatisfaction with their overall experience. They often find the process of integrating and using a CRM to be frustrating and laborious, largely due to challenges such as a significant learning curve, the need for repetitive data entry, and a general lack of intuitiveness. Consequently, many CRM systems struggle to maintain momentum after their initial setup. In light of these challenges, an important question arises: how can organizations improve their engagement with CRM systems? One promising solution is the adoption of a socially integrated and gamified CRM platform. By adding these elements, users are generally more inclined to interact with the software, taking pleasure in routine tasks and thereby boosting their productivity throughout the workday. For instance, Zurmo stands out as an innovative open-source CRM that has taken the lead in integrating gamification techniques, skillfully merging motivational strategies with essential sales automation functions to enhance user involvement. This method not only aids in retaining users but also encourages a spirit of collaboration where teams can work together more effectively, fostering a more positive workplace culture. Ultimately, investing in a CRM that prioritizes user experience could lead to lasting success and higher satisfaction levels among team members.

Pricing

Price Starts At:
$8 per month

Integrations

All Zurmo Integrations
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Screenshots and Video

Play Video Zurmo Screenshot 1

Company Facts

Company Name:
EspoCRM
Date Founded:
2010
Company Website:
www.espocrm.com/open-source/zurmo/

Product Details

Deployment
SaaS
Training Options
Documentation Hub
On-Site Training
Support
Standard Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

Zurmo Categories and Features

CRM Software

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Zurmo Customer Reviews

Write a Review
  • Reviewer Name: Geetanjali C.
    Position: Engineer
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 10,000 - 19,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great CRM for sales customer relationship

    Date: Jun 27 2020
    Summary

    I find that the gamified elements has inspired the attention of my clients into getting higher point than else, which ultimately helps in great business growth. These elements consist of badges that make a point in the clients to attain their assigned task with the highest score ever!

    Positive

    I like using Zurmo for business, as it is a great platform that provides every assessment to every kind of dealing scales with a user friendly border. Its features of Salesforce mechanism, as well as marketing mechanization, assists and guarantees my business to attain higher success and follow the sales of my business too!

    Negative

    One thing I do not like about its platform is they charge you up for assisting customer, otherwise nothing to dislike about.

    Read More...
  • Reviewer Name: Girish K.
    Position: Office Assistant
    Has used product for: Free Trial
    Uses the product: Daily
    Org Size (# of Employees): 10,000 - 19,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great CRM for sales customer relationship

    Date: May 27 2020
    Summary

    I find that the gamified elements has inspired the attention of my clients into getting higher point than else, which ultimately helps in great business growth. These elements consist of badges that make a point in the clients to attain their assigned task with the highest score ever! I recommend Zurmo to everyone as it has many outstanding and effective paybacks

    Positive

    I like using Zurmo for business, as it is a great platform that provides every assessment to every kind of dealing scales with a user friendly border. Its features of Salesforce mechanism, as well as marketing mechanization, assists and guarantees my business to attain higher success and follow the sales of my business too!

    Negative

    One thing I do not like about its platform is they charge you up for assisting customer, otherwise nothing to dislike about.

    Read More...
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