What is cardPresso?
cardPresso is a comprehensive software suite designed for ID card creation, simplifying the design, printing, and encoding tasks across different identification requirements. It caters to a broad spectrum of organizations by offering both basic and advanced functionalities that work seamlessly on Windows and macOS platforms. With five customizable editions—XXS, XS, XM, XL, and XXL—it accommodates varying levels of user expertise and desired features. Noteworthy aspects include its compatibility with various databases like MS Access, MS SQL, MySQL, and Oracle, along with native support for widely used file formats such as XLS, XLSX, CSV, and TXT. The software also provides encoding options for magnetic stripes, contact chips, and contactless technologies, making it suitable for diverse applications. Its intuitive interface simplifies the card production process, and the software is frequently updated to integrate the latest advancements in card technology. Additionally, cardPresso provides users with free technical support options, including technotes, video tutorials, and assistance available through phone, Skype, and email. This dedication to customer support not only enhances the user experience but also empowers users to leverage the software's full potential effectively. As such, cardPresso remains a reliable choice for organizations looking to streamline their ID card production needs.
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cardPresso Customer Reviews
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cardPresso support???? Really???
Date: Jan 09 2026SummaryThe product might be excellent but when you have a problem you are on your own.
I call multiple times daily. 50 calls or more to the supposed customer support line and it hangs up on me. Often without letting me select options 1,2 or 3??? I have also emailed for days and have received many emails telling me they don't believe I've called and the phone system wouldn't do that??? Further more they will not call me and simply help me figure out how to get png. Images onto individual cards. I have at least 10 hours invested in getting arguments as to why my problems are in my head and no one else has this problem rather than the 10 minutes it should have taken for them to call and remotely fix my issue.
I'm over a year in and these issues started with an attempted upgrade. It will be hard to switch but I guess I'll have.
If you are a software programmer and can troubleshoot the software yourself then it's a great price, but if you could ever require help you'll probably wish you had purchased a different product.PositiveSoftware works well until it doesn't??
It is a very good price for the simple cards I need to create. You can buy what ever level you intend to use.NegativeThe customer service is almost non existent.
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The support phone system is 1 out of 50 on someone answering. It hangs up on you for entire days.
The email support responds quickly but actually told me in their own language that I'm the only one having problems.
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