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What is e-bot7?

Streamlined Conversational AI solutions designed to automate interactions with customers. Experience simplicity, speed, and efficiency with the leading user-friendly Conversational AI platform. Effortlessly integrate across diverse channels and tools, supporting multiple languages. Launch your bots within minutes and manage all of them from a single interface. This platform caters to both tech-savvy individuals and those without coding expertise. Enjoy a plug-and-play setup that requires no programming skills. Featuring the Agent+AIĀ® hybrid model for real-time supervised learning, it ensures seamless omnichannel integration with various communication methods and backend systems, making it an ideal choice for organizations of all sizes.

Integrations

Offers API?:
Yes, e-bot7 provides an API

Screenshots and Video

e-bot7 Screenshot 1

Company Facts

Company Name:
e-bot7 GmbH
Company Website:
e-bot7.com
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Product Details

Deployment
SaaS
Training Options
Documentation Hub
Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

e-bot7 Categories and Features

Customer Service Software

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Conversational AI Platform

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Chatbot Software

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

e-bot7 Customer Reviews

Write a Review
  • Reviewer Name: Adam V.
    Position: Customer Service Operations
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 5,000 - 9,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Highly valued by our customers and our CS department

    Date: Dec 28 2020
    Summary

    Through e-bot7's scalable customer service solution we are able to significantly reduce costs per ticket and provide our customers with an additional touchpoint that is accessible 24/7 without any waiting time. There's big things to come, according to e-bot7 - we are so excited to continue the journey!

    Positive

    -Quick and easy setup
    -e-bot7's collaborative and forward-thinking mindset
    -Intuitive solution with great UX beside great features - our customers love it

    Negative

    We haven't discovered any larger downsides yet; notifications within the platform could be improved though. Other than that, all fine.

    Read More...