What is Mindsay?
Mindsay streamlines customer interactions through the use of conversational automation, enhancing both simplicity and efficiency.
We support customer service teams in tackling frequent obstacles they encounter. This empowerment enables them to automate inquiries from customers, remove tedious procedures, enhance their workforce utilization, and lower expenses.
Our goal is to aid businesses in formulating their customer service automation strategies. By doing so, we facilitate extensive automation of customer interactions, all while ensuring a minimal overall cost of ownership, ultimately leading to improved service delivery.
Pricing
Price Overview:
We have a SaaS business model with a license fee (based on volume and complexity) and professional services fee.
Free Trial Offered?:
Yes
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Screenshots and Video
Company Facts
Company Name:
Mindsay
Date Founded:
2016
Company Location:
France
Company Website:
www.mindsay.com
Product Details
Deployment
SaaS
Training Options
Documentation Hub
Online Training
Webinars
On-Site Training
Video Library
Support
Standard Support
Web-Based Support
Product Details
Target Company Sizes
51-200
201-500
501-1000
1001-5000
5001-10000
Target Organization Types
Mid Size Business
Small Business
Enterprise
Government
Startup
Supported Languages
Arabic
Chinese (Mandarin)
Chinese (Simplified)
Czech
Danish
Dutch
English
Finnish
French
German
Italian
Japanese
Norwegian
Polish
Portuguese
Spanish
Swedish
Mindsay Categories and Features
Live Chat Software
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
Customer Service Software
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Conversational Marketing Platform
Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat
Conversational AI Platform
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant
Chatbot Software
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Artificial Intelligence Software
Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)
More Mindsay Categories
Mindsay Customer Reviews
Write a Review-
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Intelligent chatbot
Date: Jun 29 2020SummaryCustomer Support is the backbone of every business. To make it great I use MindSay. It gives my business conversation platform into automated to help my client. It's an artificial intelligence-based bot which gives a quick reply to the client.
PositiveMindSay is very intuitive conversation platform. It has an intelligent chatbot. It completely based on Artificial Intelligence. No coding required to set up. Analytics data are also available to analyse bot progress and client satisfaction.
NegativeMainSay is a very impressive tool, I'm totally happy with its skills.
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