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What is eBay?

eBay Inc. is a significant entity in international commerce, connecting countless buyers and sellers around the globe. Our goal is to create economic opportunities for individuals, entrepreneurs, businesses, and organizations of all sizes. eBay Marketplace and eBay Classifieds Group are key brands that function in 190 markets worldwide. We enable sellers to grow their businesses with minimal obstacles, regardless of their scale, background, or geographical location. Notably, we do not see ourselves as competitors to our sellers; rather, our achievements are closely linked to theirs. Buyers on our Marketplace and Classifieds platforms enjoy a personalized shopping experience, characterized by a vast array of products offered at competitive rates. Our dedication to improving user satisfaction is a defining aspect of what distinguishes eBay in the online marketplace. Ultimately, we believe that by prioritizing the needs of both sellers and buyers, we can foster a thriving community that benefits everyone involved.

Integrations

Screenshots and Video

Company Facts

Company Name:
eBay
Date Founded:
1995
Company Location:
United States
Company Website:
ebay.com

Product Details

Deployment
SaaS
iPhone
iPad
Android
Training Options
Documentation Hub
Online Training
Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

eBay Categories and Features

eCommerce Software

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

eBay Customer Reviews

Write a Review
  • Reviewer Name: A Verified Reviewer
    Position: Recruiting Coordinator
    Has used product for: 2+ Years
    Uses the product: Monthly
    Org Size (# of Employees): 500 - 999
    Feature Set
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    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great place to buy and sell

    Date: Mar 17 2022
    Summary

    eBay was the beginning online Flea Markets imo. Really fun to just "walk" up and down and see what people have.

    Positive

    I have sold quite a few things from here. But also like to find random cool things to buy from here as well. I have found so many old games and shoes in good condition! Love seeing what other people try to get rid of.

    Negative

    Usually the reviews of a store are correct. But there are ways to pay and get good reviews so people will trust you and you can scam them.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Founder
    Has used product for: 2+ Years
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Good platform to buy and sell old or new items

    Date: Mar 23 2022
    Summary

    Overall it’s a good app to buy and sell items. The fees are reasonable and the buyer and seller protection is good. I’ll continue to use eBay to buy and sell items.

    Positive

    I’ve been buying and selling sneakers on eBay for 3 years. I love that they now offer a sneaker authentication service, as well as acting as a middle person to protect both the buyer and seller.

    Negative

    Compared to selling on other sneaker reselling apps, it can take longer to longer to list your items, since you need to upload photos and fill out descriptions. Also calculating your payouts can also be a little confusing based on the way the fees are charged.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Marketer
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Good but unregulated

    Date: Feb 26 2021
    Summary

    Although it is nicely designed and a good platform but it should do something to control quality and avoid frauds.

    Positive

    There are a lot of products available from everywhere at good prices. Good place for buyers and seller to connect.

    Negative

    The platform is unregulated and cheap quality products are common.

    Read More...
  • Reviewer Name: Mathew W.
    Position: IT Support
    Has used product for: 2+ Years
    Uses the product: Monthly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Incredible for rare, unique, or value purchases

    Date: Sep 13 2021
    Summary

    It's an online garage sale auction house and is great for finding whatever you need as long as you're patient and able to accept it won't always go smoothly.

    Positive

    Basically a large, sanctioned flea market, allowing for all sorts of odds and ends to be sourced, whether they be out of print, large lots, or niche products.

    Negative

    If you end up getting something wrong, it can lead to a lot of hoop jumping to fix. Sellers can also cancel late into or after sales.

    Read More...
  • Reviewer Name: Helen N.
    Position: Junior Engineer
    Has used product for: 2+ Years
    Uses the product: Monthly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Multiple choice online shopping place

    Date: Mar 18 2021
    Summary

    Overall it's a huge bonus to get everything with multiple choices and price tags at one place and that too with the extra satisfaction layer of Ebay's money back guarantee.

    Positive

    Ebay provides almost every essential to the customers all around the world with a huge backend sellers and items inventory. The prices of items are would be different for same product by the different sellers, so the buyers need to be smart while shopping on Ebay.

    Negative

    Fake sellers and low quality items by some make it bad experience for the shoppers at times.

    Read More...
  • Reviewer Name: Steven K.
    Position: Serve Pastor
    Has used product for: 2+ Years
    Uses the product: Yearly
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    eBay Started Out Great

    Date: Apr 09 2021
    Summary

    After the issues I had with eBay, I left it for good. It's not worth the headache. I would look elsewhere for buying and selling your items.

    Positive

    There are lots of unique items for sale on eBay. eBay also doesn't take as much of the seller's profit as another place, such as Amazon.

    Negative

    There are so many fake buyers who win auctions, make up complaints, then try to get the seller kicked off of eBay. I had this happen twice myself.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Volunteer
    Has used product for: 2+ Years
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    The original worldwide garage sale

    Date: Aug 14 2021
    Summary

    Others come and go, but ebay remains top dog. There may be some misgivings about using it because of customer service or high cut of sales, but it still is the go-to for junk/treasure selling.

    Positive

    You can sell just about anything on ebay. The mobile app complements the website well. Very comprehensive seller tools.

    Negative

    Customer support is hit or miss. Lots of push notifications. Option to be payed into paypal was taken away.

    Read More...
  • Reviewer Name: Zayna A.
    Position: System Engineer
    Has used product for: 2+ Years
    Uses the product: Monthly
    Org Size (# of Employees): 500 - 999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Good marketplace for sellers and buyers

    Date: Nov 27 2020
    Summary

    Overall eBay is one of the biggest marketplace in the world and has its roots all around the world. It is good place for selling your goods with decent deals.

    Positive

    eBay is a very big platform for E-Commerce business and it is a good marketplace for both sellers and buyers. We can get everything from eBay online store and as well can sell our used or unused items conveniently at good prices.

    Negative

    There are some fake sellers on eBay, which makes the shopping experience worst at times.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Science Tutor
    Has used product for: 2+ Years
    Uses the product: Yearly
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Reliable place to make extra cash

    Date: Nov 19 2020
    Summary

    I've used eBay for at least a decade and had few problems. It's a good way to make side cash out of items I was already going to get rid of. The main drawback is the fees, which keep going up over time and is why I don't use eBay as much as I used to. Still, it's better than Craigslist.

    Positive

    I've rarely had any problems as a seller or a buyer. Items usually sell in under a week for most things.so long as you take a lot of decent photos and ship out in a timely manner, you shouldn't run into any issues. eBay automatically fills in a lot of information for commonly sold items.

    Negative

    You can run into scammers every now and then. I've used ebay for about ten years now and I've run into 2 scammers. That's pretty good, but it's something to watch out for. Fees keep rising every year too.

    Read More...
  • Reviewer Name: Sadaf S.
    Position: Teacher
    Has used product for: 2+ Years
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Good place for selling your used goods

    Date: Dec 22 2020
    Summary

    It is the best place to start your own business on a smaller scale for a side income but beware to sell genuine products to make your worth in the market.

    Positive

    eBay is big market place like others in the commerce industry , but the thing which makes it different from the other stores is that anyone can sell their used products too at a reasonable price.

    Negative

    There are so many sellers registered on eBay with false descriptions of their products and buyers get defective products at times.

    Read More...
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