Top eCasework Alternatives

Caseworker Connect is tailored to meet your specific requirements, providing assistance for everything from short, one-off engagements via helplines or drop-in sessions to intricate case files that may be active for longer durations. This platform features an extensive array of tools that enable you to efficiently document and report critical information. With advanced functionalities such as Smart Notes and a diverse range of integrated features, Caseworker Connect is designed to empower you in delivering outstanding service to the various client groups you serve. It guarantees that each team member can quickly access important data through a robust compilation of case lists, action items, and summaries, available on any device, including PCs, laptops, tablets, or smartphones. Additionally, it promotes the establishment of significant client relationships by offering personalized options that align with their preferences, enabling you to monitor their experiences and every interaction with your organization effortlessly. In essence, Caseworker Connect acts as an indispensable tool for enhancing the support you offer, ensuring that your clients receive the individualized care they rightfully expect. By streamlining communication and information sharing, it ultimately contributes to improved client outcomes and satisfaction.

Transform the management of cases and complaints with Resolve Enterprise, a software solution that is not only highly customizable but also designed to optimize your business processes. It effectively addresses everything from simple complaints to complex cases and detailed investigations. With its user-friendly dashboards and rich reporting features, Resolve Enterprise enables you to effortlessly track and search every interaction tied to a case or complaint. This software not only guides you through the entire life cycle of a case or complaint but also enhances the efficiency of logging, task management, deadline tracking, and communication updates. Additionally, its strong document management capabilities support you all the way to resolution while facilitating thorough reporting and analysis, making it an essential asset for any organization. By implementing Resolve Enterprise, you can significantly boost your operational efficiency while simultaneously elevating customer satisfaction levels. Ultimately, this innovative software empowers businesses to navigate complex workflows with ease and precision.

Civica Complaints Management is a comprehensive software solution designed for handling complaints within enterprises, leveraging the capabilities of the iCasework platform. With its cloud-based architecture and intuitive interface, it enables users to efficiently manage, document, and analyze customer complaints, inquiries, and feedback throughout the entire organization. The software is highly customizable, allowing adjustments to fit the specific needs of your organization, which in turn leads to improved service quality, regulatory compliance, and a more satisfying customer experience. By effectively addressing complaints, organizations can foster stronger relationships with their customers and create a more responsive service culture.

eImmigration is an all-encompassing case management system tailored to facilitate immigration casework for both law firms and non-profit organizations. This cutting-edge software enables legal practitioners to optimize their time management, accelerate the processing of cases, simplify the preparation of immigration documents, improve communication with clients, and grow their practices effectively. Created by Cerenade, a reputable leader in the legal software industry with over thirty years of expertise and a focus on client needs, eImmigration is specifically designed with user requirements in mind. By providing a unified solution, eImmigration empowers you with all the necessary tools to efficiently handle cases, forms, clients, and overall practice management from a single cohesive platform, ensuring that every aspect of your immigration work is addressed.

Noble Human provides extensive community mental health case management, guiding clients from their initial contact until the service is fully concluded. Designed with input from caseworkers for caseworkers, the platform meets the specific needs of its users, ensuring practicality and ease of use. Leveraging the Salesforce Government Cloud, it stands at the forefront of technological security and advancement. This adaptable solution is suitable for any human services organization globally, boasting a highly configurable and intuitive interface that operates seamlessly on both desktop and mobile devices. Users can easily search, manage, and report on a wide range of cases and clients, while also having the ability to develop and oversee personalized service plans. Furthermore, the application supports the creation and distribution of both paper and digital documents. With customizable real-time reporting features and dynamic dashboards, the platform significantly boosts operational efficiency. To enhance case management, automated processes, workflows, tasks, and communication channels are integrated, facilitating smooth operations for providers in the community mental health sector. Task generation and assignment are automated based on service plans and ongoing case activities, providing additional convenience. Access controls can be tailored according to user roles and security levels, safeguarding sensitive information while fostering effective collaboration. The powerful and flexible capabilities of Noble Human make it an indispensable asset for contemporary mental health service management, ultimately enhancing the quality of care provided to clients.

CaseWorks for the Lab is a dedicated application designed specifically for DEMS, facilitating the streamlined management and visualization of case evidence within forensic labs. Agencies often face intricate image management requirements that surpass the capabilities of traditional LIMS, especially in disciplines reliant on comparative science, including latent prints, firearms analysis, and questioned document examination. This critical demand includes comprehensive auditing of all image-related records, covering enhancement, access, and output processes. By integrating all departments into a single imaging platform, CaseWorks for the Lab ensures smooth interaction with LIMS, promoting effective information exchange. The configuration of our solution is intended to transition the documentation and comparison of case evidence from a largely paper-based system to a predominantly digital one, beginning with the logging of incoming evidence and finishing with the final case notes delivered to LIMS. Consequently, this approach not only improves efficiency but also fosters enhanced collaboration among forensic teams, making it an invaluable tool in modern forensic practice. Furthermore, the unified system addresses the growing need for accuracy and accountability in forensic evidence management.

VIXN serves as an advanced investigative case management platform that offers a range of features, including the ability to map case data for identifying connections and knowledge deficiencies, as well as sourcing and structuring information to facilitate thorough analysis. Additionally, it enables users to reveal insights through filtering, indexing, or visualizing data, while also fostering collaboration on investigations and organizing casework efficiently. The platform is designed to generate actionable entity profiles and automate client reporting, making it a valuable tool for investigators. Furthermore, the VIXN engine functions as an identity resolution solution that aggregates data on entities of interest involved in investigations, processing vast amounts of information to uncover critical clues. Powered by open-source technology, the VIXN engine allows for the creation of customized data streams and user interface formats, enhancing its adaptability to various investigative needs. Ultimately, VIXN not only streamlines the investigation process but also empowers users with the insights necessary for informed decision-making.

CaseMark stands at the forefront of the legal technology sector, committed to revolutionizing the operational methods of legal experts. Our AI-enhanced platform simplifies the processes of document generation, research, and workflow coordination for law firms, attorneys, and associated services. Prioritizing privacy, security, and cutting-edge solutions, CaseMark enables legal practitioners to enhance their productivity by efficiently summarizing depositions, trial or hearing transcripts, medical records, tax documents, and various other materials. Together, we can redefine the landscape of the legal profession for generations to come. Embrace innovation with us and be part of this exciting transformation.

CaseworksPro is an affordable online system for managing claims, specifically crafted to address the varied needs of claims processing. Developed by Insurance Technology Solutions, this platform caters to the claims departments of insurance carriers, self-insured retentions (SIRs), and third-party administrators (TPAs). Featuring an intuitive interface, CaseworksPro offers numerous functionalities, including workflows designed for SIR clients, the capability to collect policy information, options for individual and scheduled payments, customizable access permissions for users, check printing features, electronic reporting tools, and the collection of NCCI and ISO statistical codes. Its all-encompassing design empowers all parties involved to handle claims efficiently while adhering to regulatory requirements. As a result, CaseworksPro stands out as a crucial asset in the realm of claims administration, enhancing operational efficiency and compliance. Moreover, the platform’s adaptability ensures it can evolve alongside the changing landscape of the insurance industry.

By adopting engagement systems that improve interactions with clients and stakeholders while empowering caseworkers, your agency can experience a remarkable transformation. Diona offers solutions tailored for Health and Human Services agencies, enabling them to provide better assistance to individuals while simultaneously enhancing employee collaboration and workflow for superior social outcomes. These innovations open up new avenues for efficiency, insight, and teamwork, benefiting everyone involved in the process. To summarize, Diona's portfolio includes commercial off-the-shelf (COTS) solutions for social program engagement that seamlessly connect devices such as smartphones and tablets with agency case management and eligibility systems. This integration not only streamlines processes but also promotes improved service delivery and is essential for modernizing agency-community interactions. Furthermore, these advancements position agencies to respond more effectively to the evolving needs of the populations they serve.

CITI's Arise system functions as a cutting-edge case management solution aimed at optimizing and facilitating child care subsidy operations at both the State and County tiers. With insights gathered from experienced child care case managers and providers, the design of Arise integrates deep industry expertise with advanced technology. Built on the Empower platform, Arise is distinguished by its dedication to excellence and innovative approaches. It automates critical workflows, alleviates the workloads of case workers, and improves overall management efficiency. As a result, there is a significant enhancement in the agency's standards of care, all while reducing the training time necessary for new staff. Additionally, the system includes a mobile-friendly inspection module that enables inspections and documentation to be conducted remotely, thus increasing flexibility. By automating and implementing pre-established business regulations alongside new policies, Arise effectively oversees governance at an enterprise level. This forward-thinking strategy not only produces better outcomes but also does so while decreasing overall costs. Furthermore, the system encourages interoperability and collaboration across various government and enterprise platforms, creating a more unified operational environment. Ultimately, the extensive features of Arise mark it as a revolutionary asset in child care management, ensuring that the needs of families and providers are met with greater efficiency and effectiveness.

Our fundamental principle, “the right resource, the right time, the best price,” reflects a simple yet impactful concept. As an industry leader, dotStaff provides outstanding value marked by fairness, competition, and transparency. The vendor management system (VMS) offered by dotStaff is founded on three essential tenets. Our Mobile Case Management solution not only significantly improves case outcomes but also provides exceptional benefits to government and commercial entities, dedicated field workers, and the citizens who depend on care. Delivering precise information from the initial intake to the final resolution is crucial for improving outcomes, enhancing safety, and cutting costs. DotStaff's integrated solution is designed to eliminate inefficiencies and offers unmatched value to agencies, patients, caseworkers, service providers, and mobile workers alike. Additionally, this unwavering dedication to quality guarantees that all parties involved experience enhanced collaboration and satisfaction throughout the entire engagement process. Such a comprehensive approach ultimately helps foster a more efficient and effective service environment.

Ecanvasser acts as an all-in-one solution designed to optimize voter outreach and canvassing activities specifically for political campaigns and advocacy groups. With features that allow for mobile data collection and an engaging dashboard, campaign teams are empowered to design surveys, track casework, and participate in a multitude of tasks. The platform’s synchronization capability guarantees that all data remains current across various devices. Furthermore, users have the ability to effortlessly transfer voter information to their tablets or smartphones, facilitating straightforward access and management. This adaptability significantly boosts the effectiveness of campaign methods and initiatives aimed at engaging voters, ultimately contributing to more informed decision-making in political landscapes.

TrusteSolutions leads the way in offering cloud-based case management software tailored for the demanding needs of busy trustees, relentlessly innovating to deliver advanced technology that enables you to manage your casework effectively. Equipped with features like integrated workflow automation and efficient banking solutions, TrusteSolutions streamlines your daily tasks, enhancing productivity so you can accomplish more with minimal effort. We understand that shifting to a new case management system can be daunting, which is why we prioritize a meticulous and user-friendly conversion process. With a keen awareness of the importance of details, we have crafted a unique strategy that ensures a smooth transition, allowing you to uncover the secrets to an easy switch to your next case management solution. Originating from a strong digital foundation, we boast a robust online presence, positioning us perfectly for today’s rapidly evolving landscape. In a time when mobility is crucial, you can effortlessly access all your files, case notes, and documents, whether you find yourself in court or on the go, ensuring you remain connected and efficient. As you look to the future of case management, embrace it with assurance, knowing that TrusteSolutions is committed to supporting you every step of the way, making your journey seamless and successful.

Cúram, developed by Merative, is a robust platform for managing social programs that aids health and human services organizations in improving service delivery and providing support to caseworkers. It is specifically designed to meet a variety of needs, including social assistance, employment services, child welfare, disability management, and public health, and features modular, customizable solutions. With a legacy of over 25 years, Cúram effectively simplifies processes like eligibility assessments, benefits administration, and case management, which allows agencies to swiftly respond to changing policies and regulations. Its intuitive, person-focused design enhances access to services and empowers communities, while the sophisticated data model it employs fosters informed decision-making and contributes to more favorable outcomes. Additionally, Cúram's flexibility ensures that organizations can tailor the platform to their specific requirements, further optimizing their operational efficiency.

At JurisDOC, we recognize the crucial roles that automated legal document software must fulfill in order to truly assist law firms in their operations. Our platform features a comprehensive selection of forms and pleadings that cover more than ten key areas of law, including divorce, adoption, criminal defense, and trusts and wills, which are essential for the functioning of solo practitioners and small legal firms. We are confident that our automated legal form and document assembly software can significantly improve the efficiency and profitability of your practice, yet we encourage you to evaluate its benefits independently. Crafted by legal professionals who understand the needs of their colleagues, our software allows you to collect, edit, or integrate all the necessary legal documents to advance your cases smoothly. To further assist you, our detailed tutorials offer step-by-step guidance on everything from starting a case to perfecting document edits, ensuring that you can harness the full benefits of the software for your firm. By opting for JurisDOC, you are not just purchasing a software tool; you are making a strategic investment in the long-term success of your legal career and practice. Moreover, we are committed to continuously improving our offerings based on user feedback to ensure that our platform remains relevant and effective in a constantly evolving legal landscape.

AzeusCare represents an advanced and flexible case management solution engineered to provide a comprehensive range of tools that improve service delivery across both the health and social care sectors. This platform is in full compliance with the UK Care Act 2014, offering an integrated suite of resources to efficiently handle both casework and financial management within one unified system. It establishes a comprehensive documentation environment designed specifically for service delivery in key areas such as early intervention, special educational needs and disabilities (SEND), and children’s social care. Azeus takes pride in its position as an innovator, setting itself apart as one of the rare IT companies that weave innovation into their growth strategy, while also pursuing partnerships to explore new ideas. Additionally, AzeusCare is adept at supporting health service delivery alongside social care, whether in separate environments or within integrated frameworks. Its modular structure effectively links caseworkers, service users, their families, and service providers, enhancing collaboration and improving service quality. By adopting this interconnected strategy, AzeusCare not only elevates the user experience but also nurtures a comprehensive understanding of care and support throughout the community, ultimately leading to stronger partnerships among all stakeholders involved.

Public safety personnel, caseworkers, regulatory inspectors, and various government workers frequently encounter difficulties when documenting information in the field, which can result in inaccuracies during data collection. Data Collect Mobile presents a contemporary solution that replaces the outdated and often insecure paper documentation and traditional tools these professionals have relied upon. This innovative app capitalizes on the sophisticated capabilities of mobile devices, ensuring that data is gathered accurately and protected by strong security protocols. Users can easily create case files and incorporate pertinent details by utilizing the built-in features of their devices. The application’s camera and video functionalities allow for visual documentation, while speech-to-text technology facilitates the effortless recording of spoken notes or interviews. Furthermore, every entry is supplemented with GPS coordinates, weather information, and exact timestamps, which boosts the reliability and context of the collected data. By employing Data Collect Mobile, the process of gathering field data is transformed into a task that is not only more efficient but also considerably more trustworthy and secure. As a result, these professionals can focus more on their critical work rather than on the challenges of data management.

A software solution designed specifically for managing constituents in alignment with your mission. This powerful cloud-based platform empowers you to build meaningful relationships with those you serve. CivicTrack streamlines case management like never before, allowing you to connect constituents with vital services, provide timely updates, and oversee all communications related to a case from a unified dashboard. With CivicTrack, you can centralize all contact information and interaction history in a single, easily accessible online repository, ensuring that each constituent has a thorough profile. The platform also supports seamless case tracking, email communication, and file storage, keeping a detailed record of all actions and correspondence in one convenient space. Thinking of transitioning from Excel or another service? We offer implementation assistance to ensure a seamless and secure migration of your data into CivicTrack. While the platform is designed to be intuitive right from the beginning, we also provide free training for all users, along with ongoing support. Each user benefits from permission-based access and a high degree of customization to meet their unique needs. Moreover, our dedicated customer service team is always on hand to help with any inquiries or issues you might face while utilizing the software. With CivicTrack, managing your constituents becomes not only easier but also more effective, fostering deeper connections in your community.

Mark43 emerges as a groundbreaking software solution aimed at revolutionizing public safety operations, covering aspects such as police dispatch, investigative workflows, evidence handling, report creation, and crime analysis. With its remarkable data integration and improved efficiency for users, Mark43 merges a records management system with computer-aided dispatch, leading to enhanced response times and greater safety for first responders, while streamlining reporting processes for law enforcement agencies. This seamless integration supports real-time decision-making, ultimately boosting the overall effectiveness of public safety operations. Furthermore, by leveraging advanced technology, Mark43 empowers agencies to utilize data-driven insights, fostering a more proactive approach to crime prevention and community safety.

Solution Specialties, Inc., a corporation founded in Illinois, was created to fulfill the informational needs of agencies involved in the justice system. Based in the Chicago metropolitan area, we provide a wide range of products and services tailored for both public and private entities working with criminal and juvenile offenders. Our systems are designed based on extensive direct experience from various agencies across all levels, combined with a strong grounding in behavioral sciences and information technology, which empowers us to offer all-encompassing solutions that cater to a wide array of requirements. Our Tracker® system is meticulously designed to accommodate the needs of every organizational level. By streamlining daily tasks, we strive to transform data entry into a more efficient and less tedious endeavor. The collected information is versatile, serving multiple purposes such as document generation, simplifying new data input, aiding in case planning and management, providing valuable insights for management, controlling expenses, and facilitating outcome-based analytics to support Evidence-Based Practices, among other uses. This comprehensive strategy not only enhances our clients’ operational efficiency but also allows them to concentrate on their fundamental objective of delivering justice. Ultimately, our commitment to innovation ensures that we remain at the forefront of solutions for justice agencies.

ASI-Ware is a robust platform designed for managing placements, allowing users to monitor, manage, and produce reports on essential information related to children in foster care and residential facilities. By simplifying the processes of service documentation, reporting, and data management, ASI-Ware allows foster care caseworkers to dedicate more attention to the needs of the children and families they serve. This comprehensive application is a secure, web-based solution that includes a user-friendly executive dashboard, improving both the experience and accessibility for its users. The effectiveness of ASI-Ware not only enhances operational efficiency but also plays a significant role in fostering better outcomes within the foster care system. Furthermore, the platform’s design emphasizes ease of use, ensuring that users can navigate its features with minimal training.

Aptean Respond is an exceptional platform for managing complaints and cases, catering to every member of your customer service team, from front-line agents to executives. The system is designed to empower case managers, team leaders, and support staff alike. Its user-friendly dashboards and tools driven by efficient processes enable rapid case resolution, effective workload management, and easy access to essential data while also providing actionable insights—something that traditional CRMs struggle to achieve. With all necessary information centralized in one location, Respond facilitates comprehensive customer case management, enhances interdepartmental communication, uncovers root causes of issues, and allows for in-depth analysis of cases. Furthermore, its industry-tailored templates and reporting capabilities ensure compliance with various regulatory standards. Additionally, Respond features interactive and customizable dashboards that can be tailored to meet the specific needs of different user roles, ensuring each team member has the insights they require at their fingertips. This holistic approach not only improves efficiency but also elevates the overall customer experience significantly.

Case IQ simplifies the management of HR, fraud, compliance investigations, and additional processes through its i-Sight platform. This cloud-based tool enables organizations to effectively oversee their investigations and assess outcomes. Key functionalities offered by i-Sight encompass case assignment, collaboration, trend analysis, case review, and workflow notifications, enhancing the overall investigative process. By leveraging these features, organizations can improve efficiency and ensure thoroughness in their investigative efforts.

Workpro delivers everything you require and nothing extraneous, embodying the essence of effective case management. With capabilities to integrate seamlessly with web forms, social media platforms, and internal company systems, you can create, modify, and store correspondence directly within each case, all through an intuitive interface that is relied upon by many of the UK's top organizations. Ensuring a reliable and compliant approach to complaints management: Workpro offers a comprehensive solution designed to monitor and address every complaint effectively, providing you with insights into who is responsible for each task and the timeline involved through centralized dashboards accessible to your entire team. Elevate your HR capabilities beyond the basics: Streamline your workflow by automating processes, easily tracking timelines, and generating insightful reports, thereby ensuring that you maintain fairness in your dealings with employees consistently. Moreover, this comprehensive approach not only enhances efficiency but also fosters a transparent work environment.

AxiomEHR is a comprehensive electronic health record platform built for behavioral health and integrated care organizations. It combines thoughtful design with intelligent technology to support clinicians, caseworkers, and care teams. The platform reduces administrative friction by streamlining documentation, coordination, and outcomes tracking. AxiomEHR uses automation and AI-driven insights to help teams stay efficient and proactive. Its flexible configuration allows organizations to tailor workflows to their unique care models. Built-in revenue cycle management tools simplify billing, claims, and financial reporting. Secure mobile access through AxiomMobile enables care delivery beyond the office. Smooth data migration and personalized onboarding ensure a confident transition from legacy systems. Ongoing training and support are integrated into the platform experience. AxiomEHR supports quality-based, compassionate care without sacrificing efficiency. The system scales with organizational growth and evolving regulatory needs. AxiomEHR serves as both a technology platform and a long-term care partner.

House-on-the-Hill Software is crafted to effectively support you and your key stakeholders. We provide a diverse array of four adaptable solutions: IT Service Management, FOI & Case Management, Facilities Management, and Customer Service. Our software is designed to be flexible, budget-friendly, and tailored to meet your specific needs. The House-on-the-Hill Software is readily available for implementation in either the Cloud or on-site, giving you the freedom to select the deployment method that aligns best with your organization’s objectives. Elevate your ITIL-driven service desk with a comprehensive set of tools, optimized workflows, and a user-friendly self-service portal. Our eco-friendly solution streamlines the handling of new public requests made through the portal or email, allowing these cases to be organized into various categories and workflows. This feature enhances your sales team's capability to provide outstanding customer support. By utilizing insightful data from reports and key performance indicators, you can continually improve and expand your service offerings. Furthermore, our commitment to innovation helps ensure your organization stays agile and responsive to evolving demands, ultimately paving the way for sustained success in a competitive landscape.

Speakfully functions as a user-friendly platform designed for the reporting, tracking, and resolution of workplace concerns. It provides immediate insights into the culture of an organization and empowers employees to voice their issues or complaints in a meaningful way. Often, when incidents of workplace misconduct occur, more information is required after a report is submitted. Following a report, both employees and administrators have the opportunity to partake in anonymous conversations regarding the matter through Speakfully's messaging feature, which encourages full transparency between management and those who raise issues. Users no longer have to switch between various applications to gather relevant information. Speakfully’s case management software enables organizational leaders to oversee employee reports, feedback, survey results, and communications all within one unified platform. The platform is dedicated to being accessible to users in diverse environments, allowing employees to connect whether they are at their desks, working remotely, or using mobile devices. Additionally, for Pro+ subscribers, there are integration capabilities with services such as Auth0, GSuite, Okta, and O365, which significantly enhances the service's overall performance. This holistic strategy is aimed at cultivating a more positive workplace atmosphere for all participants. Ultimately, Speakfully strives to transform workplace dynamics by providing essential tools for effective communication and resolution.

Caseload Manager is recognized as an exceptional cloud-based platform designed for efficient case management within mediation, ombuds, family, and human services arenas. Our dedicated team works closely with you to tailor Caseload Manager, guaranteeing that it meets your unique case and data management needs. We present an all-encompassing package offered at a fixed price, which includes consultation, training, continuous support, and comprehensive reporting. Essential services are bundled, providing you with training, ongoing assistance, system backups, enhancements, and more, ensuring you have everything necessary at your disposal. Authorized users benefit from the flexibility of accessing their case data from any location and on any device, which significantly boosts efficiency and accountability in managing personnel and resources. With Caseload Manager, you enjoy 24/7 access, automated hourly backups, and prompt updates. This adaptable platform supports the management of an unlimited number of cases, staff members, and panelists seamlessly. Ultimately, Caseload Manager is your comprehensive solution for effective case management, providing all necessary features at one transparent price, along with continuous consultation, training, and support designed to empower your success. Additionally, we prioritize your feedback to enhance the platform continuously, ensuring it evolves alongside your needs.

Acquire profound understanding of real-world situations using premier mobile data collection tools that are accessible at any location and at any time. The Dharma Platform presents a versatile, user-centered system that converts ongoing data collection into practical insights that are beneficial for every team member, no matter their level of analytical skill. This all-encompassing data solution simplifies workflows, enabling you to concentrate on what is genuinely important: creating a positive difference in the world. You can easily develop sophisticated, no-code applications for global data collection that can be applied universally, regardless of geographic constraints. From simple surveys to complex data sets, Dharma Platform facilitates the design, deployment, management, and real-time analysis of comprehensive survey data with ease. You can securely register, capture, and modify individual records even in challenging environments with limited resources. With our mobile features and state-of-the-art online/offline capabilities, Dharma Platform enhances your team’s efficiency, allowing them to focus on case management instead of administrative tasks. Ultimately, this robust tool not only boosts operational efficiency but also empowers organizations to instigate meaningful change and improve their impact. By leveraging these innovative capabilities, teams can respond more effectively to the needs of their communities.