What is eFax Corporate?

eFax Corporate is a cloud-based fax service that complies with HIPAA regulations, enabling your team to send and receive faxes digitally through various devices, including computers, laptops, smartphones, and tablets. Numerous businesses opt for eFax Corporate to save money, boost efficiency, and lower operational expenses while ensuring adherence to regulatory standards. The service employs TLS encryption and AES256-bit encryption to protect faxes both in transit and at rest. Additionally, our secure fax API seamlessly integrates with your existing applications, providing a streamlined experience. A Business Associate Agreement (BAA) is also offered to further enhance your compliance efforts. This makes eFax Corporate an ideal solution for organizations seeking secure and efficient faxing capabilities.

Pricing

Free Trial Offered?:
Yes

Integrations

Offers API?:
Yes, eFax Corporate provides an API

Screenshots and Video

Company Facts

Company Name:
Consensus
Date Founded:
1995
Company Location:
United States
Company Website:
enterprise.efax.com
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Product Details

Deployment
SaaS
Windows
Mac
Linux
iPhone
iPad
Android
Training Options
Documentation Hub
On-Site Training
Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

eFax Corporate Categories and Features

Online Fax Service

Alerts / Notifications
Cloud Storage
Electronic Signature
Fax via Email
HIPAA Compliant
Large File Support
Local Phone Numbers
Mobile Access
Toll Free Numbers

Fax Server Software

Archiving & Retention
Automated Routing
Delivery Management
Email to Fax
Fax to Email
FoIP
Whitelisting / Blacklisting

More eFax Corporate Categories

eFax Corporate Customer Reviews

Write a Review
  • Reviewer Name: James W.
    Position: LAc
    Has used product for: 2+ Years
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Avoid eFax Corporate

    Date: Jan 24 2024
    Summary

    Awful. I've been using eFax for nearly 10 years. Their site is dated and clunky, but functional. I have never had a problem until this year (hence the 2 stars).

    This year, I switched to eFax Corporate. It took 45 days to port over my number. They then charged me twice for the month they ported my number over (an admitted error on their part), plus an account activation fee I was told would be waives. They conveniently forgot to credit me with the balance remaining from my eFax account, as I had paid annually.

    I have now spent 3 months and precious hours of time trying to sort out my first bill - which should have been a credit of $40, but was instead $105, deducted automatically. I've received a lot of lip service, but nothing has been accomplished.

    Positive

    It works to send and receive faxes.
    Possible to send from email.
    HIPAA compliant.

    Negative

    Clunky, dated platform.
    Terrible support.
    Incompetence with billing.

    Read More...
  • Reviewer Name: J Z.
    Position: President
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    eFax was simple but inefficient. Consensus is NOT simple and for Enterprise

    Date: Apr 27 2023
    Summary

    Not very user friendly once they have you signed up and paying EXPENSIVE Prices. Their support is almost non-existent and complex problems-requiring more than one person to assist- are handled in a BACK and FORTH manner rather than group call. Very CUMBERSOME and unsatisfying.

    Positive

    eFax was simple and easy. It was expensive and only got more expensive. They tried to save me money by moving to Consensus-their new product.

    Negative

    eFax could not get me my faxes in only single send- per referrals- so I paid much more for multiple faxes of the same item. They also could not handle/remove SPAM faxes, so I had to pay for those also. Finally their support is not good and one person could not handle issue. Each issue needed 2 or more people/calls/departments to address issue-many issues NOT corrected.
    Consensus is ONLY for tech-savvy Enterprise users who need lots of bells and whistles-BEWARE.

    Read More...
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