What is eFax Corporate?
eFax Corporate is a cloud-based fax service that complies with HIPAA regulations, enabling your team to send and receive faxes digitally through various devices, including computers, laptops, smartphones, and tablets. Numerous businesses opt for eFax Corporate to save money, boost efficiency, and lower operational expenses while ensuring adherence to regulatory standards. The service employs TLS encryption and AES256-bit encryption to protect faxes both in transit and at rest. Additionally, our secure fax API seamlessly integrates with your existing applications, providing a streamlined experience. A Business Associate Agreement (BAA) is also offered to further enhance your compliance efforts. This makes eFax Corporate an ideal solution for organizations seeking secure and efficient faxing capabilities.
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eFax Corporate Categories and Features
Online Fax Service
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eFax Corporate Customer Reviews
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Avoid eFax Corporate
Date: Jan 24 2024SummaryAwful. I've been using eFax for nearly 10 years. Their site is dated and clunky, but functional. I have never had a problem until this year (hence the 2 stars).
This year, I switched to eFax Corporate. It took 45 days to port over my number. They then charged me twice for the month they ported my number over (an admitted error on their part), plus an account activation fee I was told would be waives. They conveniently forgot to credit me with the balance remaining from my eFax account, as I had paid annually.
I have now spent 3 months and precious hours of time trying to sort out my first bill - which should have been a credit of $40, but was instead $105, deducted automatically. I've received a lot of lip service, but nothing has been accomplished.PositiveIt works to send and receive faxes.
Possible to send from email.
HIPAA compliant.NegativeClunky, dated platform.
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Terrible support.
Incompetence with billing. -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
eFax was simple but inefficient. Consensus is NOT simple and for Enterprise
Date: Apr 27 2023SummaryNot very user friendly once they have you signed up and paying EXPENSIVE Prices. Their support is almost non-existent and complex problems-requiring more than one person to assist- are handled in a BACK and FORTH manner rather than group call. Very CUMBERSOME and unsatisfying.
PositiveeFax was simple and easy. It was expensive and only got more expensive. They tried to save me money by moving to Consensus-their new product.
NegativeeFax could not get me my faxes in only single send- per referrals- so I paid much more for multiple faxes of the same item. They also could not handle/remove SPAM faxes, so I had to pay for those also. Finally their support is not good and one person could not handle issue. Each issue needed 2 or more people/calls/departments to address issue-many issues NOT corrected.
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Consensus is ONLY for tech-savvy Enterprise users who need lots of bells and whistles-BEWARE.
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