What is eSales?
eSales offers a digital platform designed for Nigerian businesses to streamline their online sales processes, where many transactions start through chat interactions. The service provides merchants with an easily discoverable website, allowing customers to explore and make purchases, complemented by a dedicated Telegram shop that caters to those who prefer chatting during their shopping experience, all while ensuring a cohesive product catalog that works seamlessly with WhatsApp and Instagram.
The platform tracks orders and communications within comprehensive customer records, helping merchants distinguish between loyal patrons and occasional buyers, which deepens their insight into consumer habits and purchasing patterns.
Moreover, automated follow-up messages are utilized to reconnect with customers who haven’t shopped recently, sending timely reminders without the need for staff intervention.
Merchants can start using eSales without any initial investment, paying only a nominal commission of 1.5% on successful transactions, or they can choose a monthly subscription for ₦10,000 or a quarterly option at ₦25,000 to unlock additional features. This adaptable pricing structure ensures that eSales remains a viable option for businesses of all sizes, facilitating growth and enhancing customer engagement in the competitive online marketplace. In essence, eSales empowers merchants to effectively manage their online presence while catering to the diverse preferences of their clientele.