eTRM Reviews

Resco Field Service+ revolutionizes field service operations by converting conventional service methods into efficient digital workflows. Designed for various sectors, including utilities, telecommunications, manufacturing, and energy, it integrates offline capabilities with sophisticated scheduling, routing, and data collection tools, ensuring teams maintain high productivity regardless of their location. By offering seamless connectivity with platforms like Dynamics 365 and Salesforce, Resco Field Service+ facilitates immediate access to data and updates while in the field, significantly minimizing manual data entry and eliminating the need for paper documents. Field technicians can utilize their mobile devices to capture images, scan barcodes, complete checklists, and view service histories, even in offline mode—a crucial feature for working in remote or busy environments. Among its standout features are user-friendly drag-and-drop customization options that empower teams to develop workflows, forms, and reports without requiring any coding skills. Additionally, its GPS and routing functionalities allow technicians to streamline their travel routes, while real-time insights enable supervisors to track job progress and manage resource allocation effectively from any location. Ultimately, Resco Field Service+ enhances the management of field operations, enabling organizations to boost response times, lower error rates, and significantly improve customer satisfaction levels, thereby transforming the landscape of service delivery.

Delska operates as a specialized data center and network service provider, delivering customized IT and networking solutions for enterprises. With a total of five data centers in Latvia and Lithuania—one of which is set to open in 2025—and additional points of presence in Germany, the Netherlands, and Sweden, we create a robust regional ecosystem for data centers and networking. Our commitment to sustainability is reflected in our goal to reach net-zero CO2 emissions by 2030, establishing a benchmark for eco-friendly IT infrastructure in the Baltic region. Beyond traditional services like cloud computing, colocation, and data security, we also introduced the myDelska self-service cloud platform, designed for rapid deployment of virtual machines and management of IT resources, with bare metal services expected soon. Our platform boasts several essential features, including unlimited traffic and fixed monthly pricing, API integration, customizable firewall settings, comprehensive backup solutions, real-time network topology visualization, and a latency measurement map, supporting various operating systems such as Alpine Linux, Ubuntu, Debian, Windows OS, and openSUSE. In June 2024, Delska expanded its portfolio by merging with two companies—DEAC European Data Center and Data Logistics Center (DLC)—which continue to function as separate legal entities under the ownership of Quaero European Infrastructure Fund II. This strategic merger enhances our capacity to provide even more innovative services and solutions to our clients.

EnergyDoc is a groundbreaking mobile energy management application that simplifies the documentation and analysis of energy usage across multiple sectors, such as commercial enterprises and government agencies. It plays a crucial role in recognizing and implementing potential savings, which ultimately helps reduce energy consumption while highlighting possible financial benefits. This advanced energy data management tool not only identifies excessive energy usage but also probes into the reasons behind it. In cases where there are unexpected spikes in energy consumption, EnergyDoc quickly sends vital technical details to mobile repair or support teams, facilitating prompt action that can result in savings. Additionally, it thoroughly assesses and integrates target consumption figures along with tolerance thresholds into energy consultations, with a significant portion of its expenses—up to 80%—potentially eligible for funding. Users can customize their consumption plan values, benefiting from seamless data integration from electronic meters or other software solutions, thus enhancing their control over energy management. With these capabilities combined, EnergyDoc not only boosts operational efficiency but also plays a vital role in promoting sustainable energy practices, making a positive impact on the environment. Furthermore, the intuitive interface ensures that users of all technical backgrounds can navigate the tool with ease, further supporting widespread adoption and effective energy management.