ebankIT Integrations

We enable our clients to create outstanding banking experiences that deeply connect with their customers, achieving this faster and more flexibly than ever. By embedding Mambu at the center of your banking or lending system, you have the power to develop a customer-centric experience that you control completely. Our distinctive composable approach and collaborative ecosystem allow you to integrate with various independent services and solutions, facilitating the development of tailored financial products that respond to changing customer preferences and market dynamics. To stay ahead of the competition, it is crucial to embrace a rapid operational model that Mambu distinctly offers. Our implementation timelines are not prolonged, as they are measured in mere days or weeks, enabling you to launch your services without delay. Furthermore, Mambu’s low-code framework, cohesive code base, user-friendly APIs, and regular updates keep you agile and prepared for future advancements, allowing continual enhancements without disrupting your operations. This forward-thinking strategy not only boosts your operational efficiency but also fortifies your ability to adapt in a constantly evolving financial environment, positioning your business for long-term success. As a result, you can focus on what matters most: delivering exceptional value to your customers.

MX enables financial institutions and fintech companies to harness their data effectively, ensuring they thrive in a rapidly evolving industry. Our cutting-edge solutions streamline the processes of collecting, enhancing, analyzing, presenting, and utilizing financial data for our partners. By prioritizing user data, MX converts it into coherent, unified, and visually appealing formats. As a result, users find themselves more engaged and connected with your digital banking services. The Helios cross-platform framework allows MX clients to provide mobile banking solutions across multiple platforms and devices, all built from a single C++ codebase. This approach not only lowers maintenance costs but also encourages a more flexible development strategy, significantly improving the digital banking user experience. With these innovations, financial institutions are well-positioned to anticipate market trends and effectively fulfill customer needs, paving the way for future growth. Ultimately, MX empowers organizations to adapt and flourish in the face of ongoing change.

Businesses and consumers are transforming their expectations for how they interact with financial institutions, prioritizing efficient engagement over traditional geographic considerations. Fiserv delivers innovative solutions that enable businesses to effectively manage costs, optimize and secure revenue, and navigate the complexities of payment processing, all while building robust customer relationships. As the current financial landscape shifts, institutions are being urged to rethink the significance of digital channels and real-time payment technologies to fulfill consumer desires for seamless interactions. With Fiserv’s comprehensive offerings, whether payments are conducted in person, online, or through mobile applications, organizations can maximize the benefits of electronic payment processing. This flexibility not only aligns with the changing preferences of consumers but also equips businesses to thrive in an ever-evolving market environment. Furthermore, by embracing such technological advancements, financial institutions can ensure they remain competitive and responsive to future trends.

Established in 2008, Unblu is a Swiss firm dedicated to enhancing the digital experiences of customers at financial institutions through advanced technology solutions. Their Unblu Conversational Platform allows client service representatives and visitors to interact, communicate, explore, and work together seamlessly, fostering a more engaging and collaborative environment. By prioritizing user experience, Unblu aims to transform the way financial services are delivered.

In the contemporary landscape, people regularly participate in digital communication within their personal lives and expect businesses to mirror that level of engagement. To cultivate customer loyalty, it is vital to provide support exactly when it is needed and through the preferred communication channels. By leveraging on-screen insights and an ongoing flow of customer data that accompanies interactions, you can uncover essential information about their needs and assist them in overcoming obstacles to reach their objectives. Customers desire seamless access to assistance without encountering unnecessary barriers. Improve their experience by delivering customized, user-friendly support through intelligent virtual agents and experienced live agents. By reducing repetitive inquiries for both clients and representatives and enhancing interactions with tools such as CoBrowsing and screen pops, companies can address customer requests with increased efficiency and effectiveness. This strategy not only simplifies the support process but also fosters a deeper relationship between consumers and the brand, ultimately leading to higher satisfaction and retention rates. Engaging customers in a meaningful way can transform their perception of the brand, turning them into loyal advocates.

Customize and enhance a range of business banking solutions tailored to fulfill the specific needs of your business account holders. These specialized offerings are designed to assist you in attracting, supporting, and retaining a diverse array of commercial accounts as they evolve and grow. As businesses progress, their financial requirements will inevitably change. By equipping your account holders with the essential tools for efficient financial management and presenting the right solutions at critical times, you can empower their success. With state-of-the-art commercial services, your bank or credit union will be well-positioned to compete with financial institutions of any size and thrive in the marketplace. To ensure a smooth and personalized experience, develop a unified digital platform that offers features that adapt and expand alongside the business. Clients can take advantage of integrated digital invoicing, payment processing, payroll integration, and a variety of other valuable functionalities. Furthermore, by consistently updating and refining your services to match the evolving financial landscape, you can cultivate lasting relationships with your clients while supporting their growth journey. This proactive approach not only enhances customer satisfaction but also positions your institution as a trusted partner in their financial endeavors.