What is esendex?

With a striking 97% of your customers possessing smartphones, there exists a significant opportunity to engage with them via a device they have on hand at all times. Our dedicated team is here to help you harness the full capabilities of mobile messaging effectively. In the current business environment, it is essential to practice ethical debt collection; companies need to ensure payment collection while acknowledging that numerous clients encounter difficulties and need tailored assistance. Our award-winning Mobile Collections platform allows you to strike an ideal balance between these competing demands. By implementing a mobile-first strategy for customer notifications, you can significantly reduce costs linked to missed appointments, foster customer loyalty, and decrease service-related expenses. The solutions we offer vary from simple yet effective SMS communications to dynamic two-way interactions. Customers increasingly prefer engaging with brands on their chosen platforms, such as WhatsApp, SMS, and RCS, while businesses seek efficient methods to manage all customer communications seamlessly. Our all-encompassing omnichannel chat platform is crafted to streamline this entire process effectively and conveniently. By integrating these advanced tools, you can revolutionize customer engagement, enhance your service delivery, and ultimately drive greater satisfaction among your clientele. Doing so will also position your business to adapt to the ever-evolving landscape of customer communication preferences.

Pricing

Price Starts At:
$92 per month
Free Version:
Free Version available.
Free Trial Offered?:
Yes

Integrations

Offers API?:
Yes, esendex provides an API
All esendex Integrations
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Screenshots and Video

esendex Screenshot 1
esendex Screenshot 1 esendex Screenshot 2 esendex Screenshot 3 esendex Screenshot 4

Company Facts

Company Name:
esendex
Date Founded:
2001
Company Location:
United Kingdom
Company Website:
www.esendex.co.uk

Product Details

Deployment
SaaS
Training Options
Documentation Hub
On-Site Training
Support
Standard Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

esendex Categories and Features

Customer Communications Management Software

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

esendex Customer Reviews

Write a Review
  • Reviewer Name: Glen S.
    Position: IT Manager
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great messaging service

    Date: Aug 28 2021
    Summary

    We have been using Esendex for a number of years to send text messages to field staff (job rostering).

    There are never any issues, the company is good with support and always looking to add new features.

    Can't complain - it does what it is expected to.

    Positive

    Easy to use and integrate.
    Set and forget - once it is up and running it works fine.
    Some great options, such as using an API, email to SMS.

    Negative

    Nothing really - it does the job reliably and you can easily check things in the portal.

    Read More...
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