fitDEGREE Reviews

My overall experience is so positive! From the amazing onboarding to the continued check-ins and customer service. It's just so easy to use and makes my life as a studio owner easier!

So easy! On-the-go is so user friendly!! My old studios used MINDBODY and Momence and they were cumbersome and difficult. My yoga teachers and students rave about how easy fitDEGREE is to use and I just love the customer service and training to get up and running!

There really isn't much to complain about...maybe it would be nice if my teachers had a little more access to change a couple items so I didn't have to do it but I actually prefer to do it so I know what's going on so it's really better this way!

Overall I am very happy with my choice to use fitDEGREE for my new studio. It really has been a huge part of the growth and success of the space

Easy to use software
Several valuable features (class organization, staff management, reporting)
Easy onboarding & set up
Great customer support
Awesome functionality
Some good integrations
Easy user experience for admin, teachers and students

Changing and cancelling subscriptions is very manual but that is currently being worked on

For me: The support team, primarily Nick and Megan, are fantastic. When I signed up for fitDEGREE I opted in for the additional training. It was money well spent. I met weekly with Nick, who had the training mapped out, to go over the week's topics and to get hands on experience navigating the App. In addition, these sessions were taped which I reference when needed. We also utilize their fitSpot Guru Pod casts for ways to improve and market our studio. For my clients: All have had nothing but praise for the switch to fitDEGREE. My clients love the overall look of the App on their phone and the ease to navigate through it.

Ease of use, not only for me but for the clients as well. One of my fears was losing some of my client base during the transitioning from the old software to fitDEGREE. However, the transition was seamless even for my most novice "techie" clients. The Messaging feature within the App is a welcome form of quick communication as well as the "announcement" option. One important feature we wanted was the ability to customizing the App to reflect our studio and our mission. fitDEGREE shines here, easy to set up classes and events within the App as well as being able to edit and change things quickly.

We allow our students to share classes from their packages with their friends. The fitDEGREE app does not allow you to share your classes ,however; does give an option to "gift" a class to somebody. Its not convenient to our students.

Changing software for a yoga studio is an enormous endeavor, and I was nervous. I knew after my demo with Nick that this was the right move, and it continues to be one of the best decisions I've made for my business.

The team at fitDEGREE is unparalleled. They're friendly, helpful, and communicative. If we have an issue, we've always received a response from customer service within 24 hours. If we have a request or recommendation, they'll accommodate if possible or offer an alternative solution if available. In addition to the team, the software itself provides us with everything required for daily functionality and future growth. fitDEGREE has the capability, integrity, and heart, that my studio needs.

Every business has needs that are incredibly specific to their model, and there is no software company robust enough to accommodate them all. The only area in which we could be even more satisfied with our fitDEGREE experience is Reports. The software has a solid foundation of available data, but we do compile additional spreadsheets for specific KPI's.

I have had a good experience as a new gym owner / manager. On-boarding went well, I am able to generate the reports and data I need, and the support is responsive and works to resolution. Clients have had no complaints about their experience in the time I have worked in my role.

I like the look of the product on the app and web-based. The organization of content is well done. It is intuitive to use as an admin. and good for the smaller gym environment as it is not too complex.

I have only used other gym software as a user, not administrator, but the one that I have used is not as engaging or well organized in presentation.

Our studio LOVES fitDEGREE and so grateful we switched over in August of 2021. Our students tend to be in the older demographic and the majority use the app with ease. Every week we hear how much they love that we switched over to it. The customer service response time is unmatched and all of it done with a truly caring team .

fitDEGREE has THE BEST team in this field. Caring, efficient, and understands our needs. Everything has been pretty seamless, with a few minor glitches that their team responded to fast along the the way. When I communicate with them, I feel like they know me and my studio, not that we’re just another number. Even in their growth, they’ve remained personable and connected.

- fast response time
- easy to use app
- great app design
- caring team
- fast, efficient, and thorough bug fixes
- strong communicators
- detailed admin pages

- would love to see more in depth reporting options than what are currently available
- can’t add 2 teachers to an event
- one on ones can be difficult as specific dates don’t show up, you have to click through every date until there’s availability

fitDEGREE has been such a smooth transition from my old software I was using for my yoga studio. Their customer service is top notch. I loved the training and each time I have reached out with questions they are super helpful and timely.

Super easy to use.
Customer service is top notch.
Super helpful transition from old software.
Software actually works!
I had a super fast deadline and they helped me get everything taken care of.

I wish it had a built in CRM but I also understand there isn't many software programs out there that offer that. Otherwise everything is user friendly on my end as the owner and on the customer end.

Making a decision to change software's was terrifying, I remember it well, but SO GRATEFUL I did- not only is it more affordable but its just BETTER in every way!

One of best decisions I ever made for our small studio was to switch from the previous well known studio software and brought on fitDEGREE. The software is SO intuitive, easy to learn and navigate and if ever something I'm not sure of, I have an actual person to reach out to that is always there for me and the studio. Couldn't be happier.

When I made the switch, the previous software company charged me to give clients stored credit card info to fitDEGREE and other company just generally challenging to work with in transition, frustrating but not fitDEGREE's policy, beyond their control.

EXCELLENT experience overall. Truly appreciate the support from the beginning to now to keep everything running smoothly. Communication is also top-notch from getting the word out to us admins/business owners to individual inquiries. All questions answered with detail and video looms.

fitDEGREE has truly helped to level up my small business - a private gym that offers both personal training and small group classes. It makes my life as both a business owner/operator AND a personal trainer/instructor SO much easier! Whenever I’ve had questions or need anything no matter how simple, when I reach out, tech support is there with a timely answer and easy to follow instructions. My clients love it, too as it makes it super easy for them! It's win/win. Hands down, work with fitDEGREE to take work off of you and help you level up your studio or gym!

Would LOVE more features for private 1:1 and 2:1 training but hopefully that's coming!

Best decision I made was switching to fitDEGREE! It has made our life so easy and I love the pricing is fair and that the support is always on top of it.

Great pricing, easy to use. Excellent customer support and the CEO is always great about showing up and helping. I love that. We switched from MT and I love that fitDegree is so personal and there is no sneaky contracts you get in.

There is a few reports that are a little tricky to find/use and some reports that I had in my last software that I don't have now but its really such a small thing. They do not have classes counts at this time but they have noted that is something they are working on for the future.

I love it overall. It’s easy. And what I can’t figure out, I email Ali and we schedule a call.
My clients find it easy and reaching my clients with notifications or chat is super easy.

fitDEGREE transition was easy for the team. They were kind, helpful & I brought much anxiety to the process.
When I need help, now 2 years later, Ali is always there for me.
I enjoy listening to the podcasts for ideas.
Most updates have helped and no major issues have caused a halt in business.

I have made my concern known, so this is no surprise, the way the waitlist is handled is terrible.
- a client should should not be able to be on the waitlist unless they have an active class/ membership
- the system should automatically move them into the class once a cancel comes through.
- it’s lost revenue all around and takes times from staff to see if ppl that can or can not come to class

Recommend on EVERY level! New features are introduced all the time, they are foreseeing what studio owners want/need. It was such a headache and stressful using other software programs for years, I could never set up anything on my own or reach support. fitDEGREE has made it 10000% easier. The support team is fantastic and we typically get results within a day - always prompt and responsive.

The studio software is so easy to set up, has ALL the features you NEED ... the app is user friendly for our clients, it is easy to navigate and has taken countless hours away that we used to spend on navigating other software programs.

As with all software, they don't have Everything you desire. But I'm impressed at how they're continually adding in new features.

Very good, miles better than MBO and Wellness Living, which I have also used before. The customer service is great!

We switched to fitDEGREE from MBO when we re-opened post pandemic and have never looked back! I love supporting a small business and their communication is great.

I do wish they had a better referral / point system to reward clients who bring friends but they now integrate with Perkville so we have signed up for that platform. I also with FD sent sub reminders when teachers pick up a class, and had more robust reports for retention statistics.

I switched from MindBody to fitDEGREE and am so happy I did. My clients find it so much easier to book online using the app. I loved all the training and support I received when I was getting set up. The support had been amazing. I can't think Ali enough for all the help she has given me and the many questions she has patiently answered for me. I hight recommend fitDEGREE.

-Training on how to use the software
-Support migrating existing clients to a new platform
-Support getting new students signed up
-Ongoing support whenever a problem arises
-fitSpot Guru:great podcast on the software and fitness industry
-Affordable!

-Needs more options to customize the pay scale. I can make this work but I need to pull from a different report.

I am really grateful that I made the switch to fitDEGREE. My clients love the app and find it easy to use.

fitDEGREE offers me everything I need to run my boutique yoga studio. It is easy to use, easy to set up and the team at fitDEGREE is amazing whenever I need support.

I wish there was the ability to backdate and/or make changes to membership freezes.

Solid platform, but I wish for more customization options. Saves us a lot of time in some areas, but makes other areas harder or impossible.

Ease of use.
Love the retail.
Clean look.
Roster is good.
Ease of freezing a membership and cancelation.
Love the ability to see the entire month of classes
Great for private events, the creation of a link to create an account and register themselves for a private event. That saves us a lot of time!

Can’t link family, so that they can share a credit card. I have to re enter the same card for each family member, which necessitates me to write down the cc number, and that increases a security risk of card theft (I do shred all paperwork, but still,,)
1 Family can’t share an email. Many families have a “family account” It would be helpful to have the family to be able to have multiple accounts on one email
Funky refund method for us, a non intuitive 2 step process (When processing a refund (other than membership, which we shouldn't be refunding), simply refunding the item does not zero it out. so it is a two step process. process refund, refund to account balance, and then go back to client profile, Active Items, Change Remaining uses to zero, and change expiration date to the date of the refund.) It is just not easy to use/remember.

In conclusion, fitDEGREE is a platform that offers remarkable benefits to fitness businesses looking to enhance their operations and foster community engagement. While there are some areas that could use improvement, such as weekend support availability and a print option for reports, the platform's strengths far outweigh its shortcomings. We are grateful for the positive impact fitDEGREE has had on our studio and would recommend it to others seeking a comprehensive fitness management solution.

fitDEGREE has revolutionized the way I manage my yoga studio, providing an exceptional platform that seamlessly connects all aspects of our business. The simplicity of the platform, combined with its diverse features, has elevated our daily operations and enhanced communication among instructors and practitioners.

One of the standout features of fitDEGREE is its comprehensive reporting system. These reports provide us with real-time insights, enabling us to stay on top of our business performance effortlessly. This data-driven approach empowers us to make informed decisions, optimizing our services and offerings for our practitioners.

The chat options within fitDEGREE have truly transformed how we interact with both our fellow yoga instructors and our valued practitioners. This aspect of the platform is an absolute game-changer, as it facilitates constant communication, collaboration, and the exchange of positive vibes. Staying connected has never been easier, and the chat functionality fosters a sense of community within our studio.

I'm particularly impressed with the announcement board feature. This additional tool not only helps us stay connected but also serves as a powerful promotional platform. Broadcasting updates, events, and special classes to our community is a breeze, thanks to this intuitive interface. It's a fantastic way to keep everyone engaged and informed, enhancing our overall studio experience.

fitDEGREE's commitment to connectivity, promotion, and positivity is commendable. This platform has truly transformed how we operate and communicate within our yoga studio. The combination of user-friendly features, robust reporting, and engaging communication options makes fitDEGREE an essential tool for any fitness business looking to thrive in the digital age. Our studio is now better connected, more informed, and radiating positive energy—all thanks to fitDEGREE.

fitDEGREE has undoubtedly been a game-changer for our yoga studio, providing us with a range of tools that have streamlined our operations and enhanced our communication. While we're thoroughly impressed with the platform and the exceptional tech support it offers, there are a couple of areas that could use some improvement.

One notable drawback is the limited availability of support on weekends. As a fitness business that operates seven days a week, having access to support throughout the entire week is crucial. While the tech support provided by fitDEGREE is top-notch, it would be even more valuable if it extended to weekends, ensuring that we can address any issues that may arise promptly.

The reports provided by fitDEGREE are truly outstanding and have empowered us with real-time insights into our business performance. However, one feature that would take these reports to the next level is the addition of a print option within the platform. Currently, the lack of this functionality means we need to go through extra steps to generate physical copies of these reports. Having a print option directly within the platform would save us time and effort, allowing us to access the information in a more convenient format.

Despite these minor drawbacks, fitDEGREE remains an exceptional platform that has had a positive impact on our studio. The platform's user-friendly interface, extensive reporting capabilities, and interactive communication options have greatly improved our overall efficiency and client engagement. The strong foundation that fitDEGREE provides is complemented by its dedicated tech support, which has proven invaluable in resolving any issues that arise during our operations.

Overall I would highly recommend. The support that I’ve received is top notch and they are very quick to answer questions and resolve issues. Fitdegree makes me feel like my business is valued unlike others who made me feel like a sale.

The onboarding and customer service is phenomenal. The software is easy to use on both the business and client size. Everything is user friendly and I love the reports given too.

I don’t love how the gift cards are set up. It’s a little confusing, to the point that I don’t like to sell them.

Loving our switch to fitDEGREE due to the support and communication we receive. fitDEGREE was an easy transition from Mindbody where we were NOT receiving this kind of support.

fitDEGREE support is not only accessible and willing to help as soon as possible, they make it easy to schedule and are always clear and concise on responses and direction for action steps. It is so nice to talk to a real person who you can tell really wants to solve any issue.

A few schedule buttons but anytime we bring up something we don't like, the team is willing to listen and add to a list of upcoming upgrades.

We had been using a very popular platform for studio registration and were unhappy with it. However, in some ways it felt like the devil we knew was better than the one we did not. We took time to speak with Nick about switching to fitDEGREE and he was incredibly helpful in letting us know how this platform would work for our small, locally owned studios. It never felt like a hard sell, rather he was helping us decide if the fit was good. We made the switch at the new year, and our clients resoundingly gave us very positive feedback about the new app and registration process. They love the ease of use, the class registration reminders, the branded app, their ability to easily see and review their registrations and cancel classes.

Likewise our teachers were happy with fitDEGREE. We were all a little worried about the confusion level with the switch, but fitDEGREE provided us with so much helpful information to include messaging, links and videos to provide to our teachers and clients. Our teachers were relieved to know that the platform is intuitive and very easy to navigate.

It should be noted that our hands were held through the entire process of switching to fitDEGREE. I was so pleasantly surprised on how thoroughly I was walked through the switch by Montse. She helped me recreate our schedule, set up all my pricing options and ensure that everything was in place for the app to activate with ease. Megan supported me in transitioning all my clients from the previous platform to fitDEGREE, to include their Class Packs and Memberships. (Honestly I expected some chaos to ensue, but that never happened. It was pretty incredible.)

I feel a great sense of relief in knowing that support from fitDEGREE is fast, friendly and helpful. If an email can't answer my question, I can easily set up a Zoom call with support and Ali has ensured that all my questions are solved - in my experience usually in less than a day.

An additional perk I didn't realize the value of until we were a couple months into use is the added support we receive in the form of the podcast and small business supportive emails. They provide ideas for promotion, tracking sales and advertising which are very helpful for a small business owner.

Finally, an important part of our mission is building and maintaining a supportive community around our clients. FitDEGREE allows our community to friend and chat with one another on our app. They can invite one another to classes, and can even gift classes to others on the app. It is a wonderful way for our studio to promote our mission of connection even when students are outside of the studio.

I have been recommending this app to other studio owners with enthusiasm, and I'll continue to do so.

Ease of use for clients (they were very clear when we switched that the much preferred fitDEGREE to our prior platform).
Ease of use for teachers.
Supports our mission of creating community at our studio through an option to friend others on the platform and message them.
Fast, helpful and friendly support when needed.
Includes all the functions we need.
Branded app supports a high level of professionalism.
Fair price, particularly when compared to other platforms.
Support for small businesses in the form of a podcast, emails, blog.
As it is a small company, you feel known and supported as a client - we don't get lost in the books.
They list to feedback and continue to grow the platform based on clients' desires.
The announcement feature is a easy way to communicate events with clients.

We have two options, and it would be nice to combine the sales and ability to edit memberships between the two studios rather than having to split them (but truly, this is not a dealbreaker).