friendlyway Visitor Management Reviews

ALICE Receptionist stands out as the premier, comprehensive solution for Visitor Management and Lobby automation on the market. It uniquely employs A.I. video avatars to welcome visitors upon their arrival, guiding them through the check-in process and allowing interaction with staff via live two-way audio and video through the ALICE kiosk. The Windows-based platform integrates guest registration, automated greetings, A.I.-driven avatar instructions, and seamless real-time connections between guests and employees. Reach out to our sales team today to discover how ALICE Receptionist can enhance and streamline the visitor experience in your establishment. By choosing ALICE, you invest in innovation that transforms the way guests interact with your organization.

The Receptionist iPad application empowers visitors to oversee their arrivals and brings order to the front office environment. Our digital check-in solution can be tailored to fit your specific requirements, allowing for both customizable buttons and the convenience of drag-and-drop badge printing. You have the ability to efficiently monitor and document all individuals entering your workspace while securely archiving their information in the cloud, eliminating the need for traditional paper visitor logs. During check-in, you can gather essential details from your guests, whether for compliance with regulations such as ITAR, C-TPAT, FSMA, or PCI, or simply to foster a more personal interaction. Additionally, our innovative two-way communication feature enables employees to connect with their guests even before they arrive in the lobby, enhancing the overall experience. With The Receptionist, your guests are sure to leave with a lasting positive impression. This streamlined approach not only elevates visitor management but also enriches the interaction between staff and guests, setting the stage for a welcoming atmosphere.

You can significantly improve your visitor management process by incorporating our EastCoast Express service package with any of the basic options available. This enhancement guarantees that your guests receive a meticulously organized and detailed invitation through email. Additionally, you have the convenience of prebooking visitors via Outlook, which automatically sends a notification to the designated host. Security staff will be equipped with an updated list for evacuation purposes through the mobile application. When they arrive, visitors can effortlessly use their mobile visitor tickets to check in and gain entry. These tickets enable them to smoothly operate gates, doors, or speed gates. In accordance with the General Data Protection Regulation (GDPR), which was enforced on May 25, 2018, EastCoast Solutions has engaged Zacco, a firm specializing in intellectual property, to conduct an independent evaluation of both EastCoast Visit and our cloud-based service, EastCoast Express, ensuring compliance with the required regulations. The assessment of EastCoast Visit has recently concluded, and we are set to launch a new GDPR-compliant version (18 of the product) after the New Year, underscoring our dedication to privacy and data security. This forward-thinking initiative not only provides peace of mind to our clients but also enriches their overall experience with our offerings, ultimately leading to greater satisfaction.