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What is giftmate?

Giftmate serves as a simple yet powerful tool aimed at assisting businesses of any scale in improving their incentive, loyalty, and rewards initiatives, ultimately fostering engagement among clients and employees through tailored and appealing gifts globally.

The platform provides a hassle-free experience for personalizing, managing, and delivering gifts, boasting a vast international selection of gift cards from over 1500 brands in more than 30 countries, all while offering seamless integration via API. Moreover, the multi-card giftmall empowers recipients to select any gift card from the extensive catalog available.

With features like instant digital delivery at no cost, flexible ordering without minimum purchase requirements, and comprehensive reporting, Giftmate ensures that the satisfaction of your customers and employees leads to tangible business outcomes. Furthermore, this innovative solution allows businesses to easily adapt their offerings to meet evolving market demands.

Pricing

Price Starts At:
$0/month
Price Overview:
There is no setup cost & no minimum order
Free Version:
Free Version available.

Integrations

Offers API?:
Yes, giftmate provides an API
No integrations listed.

Screenshots and Video

Gift Cards Personalisation and Sending

Gift Cards Personalisation and Sending

Company Facts

Company Name:
giftmall
Date Founded:
2012
Company Location:
Poland
Company Website:
giftmate.tech/
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Product Details

Deployment
SaaS
Training Options
Documentation Hub
Online Training
On-Site Training
Support
Standard Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
Target Organization Types
Mid Size Business
Small Business
Enterprise
Nonprofit
Government
Startup
Supported Languages
English
German
Polish
Spanish
Ukrainian

giftmate Categories and Features

Employee Recognition Software

Goals
Leaderboards / Activity Tracking
Manager-to-Peer Recognition
Mention Management
Nominations
Peer-to-Peer Recognition
Performance Management
Rewards Catalog
Rewards Points
Social Recognition
eCards

Employee Engagement Software

Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys

Customer Loyalty Software

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

More giftmate Categories

  • Reviewer Name: Svitlana L.
    Position: CRM Senior Analyst
    Has used product for: 1-2 Years
    Uses the product: Monthly
    Org Size (# of Employees): 10,000 - 19,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Multi-card giftmate is a great corporate gift for everyone

    Date: Aug 13 2024
    Summary

    Great solution with convenient multi-card, vast verity of brand-partners and fast support. recommended.

    Positive

    Our company is using giftmate for corporate gifting and rewarding.
    It's always great to get multi-card as a gift from the company. Multi-card gives me flexibility to exchange it to any branded card or split balance between a few branded cards, it's super convenient. Big amount of partners in Poland is also a great plus.

    Negative

    Can’t see any, support is fast and helpful. Further increasing partners network will make service even better.

    Read More...
    Official giftmate Response
    Date: Aug 14 2024
    Svitlana, thanks for your review! Happy to make corporate gifting and rewarding easier for you.
  • Reviewer Name: A Verified Reviewer
    Position: Scrum Master
    Has used product for: 6-12 Months
    Uses the product: Monthly
    Org Size (# of Employees): 500 - 999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great platform to manage small incentives for my teams

    Date: Aug 16 2024
    Summary

    Overall giftmate is a convenient tool for gifting as a part of our employee engagement and recognition program

    Positive

    We are using giftmate for employees engagement and recognition. it's always nice to send some small reward to the teammate for some extra achievements.
    In giftmate tool it's easy to customise and send rewards as well as check some rewarding analytics, I like it. Vast international catalogue is also a big plus, because my teams are located in different countries across the Europe and giftmate solution fits everyone.

    Negative

    Don't see any. more brands in the catalogue will be an extra plus

    Read More...
  • Reviewer Name: Kseniia V.
    Position: Marketing Specialist
    Has used product for: 6-12 Months
    Uses the product: Monthly
    Org Size (# of Employees): 500 - 999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Recommended giftmate as a great solution with multi-cards

    Date: Aug 16 2024
    Summary

    giftmate multi cards is super convenient, and easy to use. Also they have a great support - fast and helpful. Recommended!

    Positive

    Our company is using giftmate as employee recognition solution. each time its great to get a multi card as a reward for KPIs completion or extra achievement. I like that giftmate offers a wide catalogue of brands and I can exchange my multi card to different brands.

    Negative

    I don't see any cons in giftmate multi cards, only pros.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Head of Business Development
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 1,000 - 4,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Recommend giftmate as good value for money

    Date: Aug 20 2024
    Summary

    giftmate is good value for money with wide international catalog and tool with all needed functionality

    Positive

    giftmate is good value for money with wide international catalog and tool with all needed functionality

    Negative

    Can't mention any, good tool with responsive support

    Read More...
  • Reviewer Name: Danyil M.
    Position: Human Resources Specialist
    Has used product for: 6-12 Months
    Uses the product: Monthly
    Org Size (# of Employees): 1,000 - 4,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Happy Employees, Happy Work

    Date: Sep 09 2024
    Summary

    We've been using giftmate’s gift card solutions to boost employee engagement at our university. The platform is easy to navigate, and the wide variety of gift cards makes it simple to find something that fits our employees' interests. We've seen a noticeable increase in employee satisfaction since implementing these programs. The gift cards serve as a great way to reward hard work and recognize achievements, fostering a positive and motivated work environment.

    Positive

    Its user-friendly interface and wide selection of gift cards make it easy to find the perfect reward for every occasion. We love that we can customize rewards and track employee engagement through the platform. Plus, the giftmate team is always there to provide excellent support.

    Negative

    We couldn’t find something that would bother us so I guess nothing at all

    Read More...
  • Reviewer Name: Anastasiia S.
    Position: Customer Care Manager
    Has used product for: 1-2 Years
    Uses the product: Monthly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Our customers enjoy it

    Date: Sep 10 2024
    Summary

    giftmate has been a game-changer for our customer care team.
    We've integrated it into our workflow so that agents can easily reward customers for positive interactions or to quickly resolve issues.
    Our customers love the variety of gift cards they can choose from.
    It's like giving them a little surprise gift, and it really makes a difference in how they feel about our company.
    We've seen a huge improvement in customer satisfaction since we started using giftmate. It's a simple tool with a big impact.

    Positive

    It's incredibly easy to integrate and use, and the wide variety of gift cards allows us to offer personalized rewards.

    Negative

    We've been using giftmate for over a year, and we haven't encountered any issues. The platform has been reliable and easy to use.

    Read More...
  • Reviewer Name: Lyubov L.
    Position: Brand Manager
    Has used product for: 6-12 Months
    Uses the product: Monthly
    Org Size (# of Employees): 500 - 999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Good tool with multi cards to keep our customers loyal

    Date: Aug 12 2024
    Summary

    Easy to use tool, good and responsive support, multi card is super convenient, our customers love them. Recommended!

    Positive

    For me giftmate is easy to use tool to send multi cards as personalised incentives to our Customers to keep them loyal and engaged. Our customers like to receive multi card giftmall, because it gives them freedom to exchange multi card to any branded card, they like at the specific moment.

    Negative

    I don't see any cons, only positive experience of using giftmate

    Read More...
    Official giftmate Response
    Date: Aug 14 2024
    Hi Lyubov! We're happy to hear you're enjoying the flexibility our multi card giftmall offers.
  • Reviewer Name: Veronika B.
    Position: People Manager
    Has used product for: 6-12 Months
    Uses the product: Monthly
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Efficient benefit system for employee motivation

    Date: Oct 04 2024
    Summary

    Giftmate has been an incredibly useful tool for our logistics company to manage employee incentives and motivation programs. Its ease of use, along with responsive customer service, has made the experience smooth and effective. The flexibility in reward options has also increased employee engagement and satisfaction. Highly recommend!

    Positive

    - User-friendly platform that makes it easy to set up employee reward and motivation systems.
    - Excellent customer support, with personalized assistance for unique questions and challenges.
    - Flexible reward options, allowing employees to convert cash rewards into money or gift certificates for brands they enjoy.

    Negative

    After several months of using the platform, we haven't encountered any significant downsides.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Innovation business analyst
    Has used product for: Less than 6 months
    Uses the product: Yearly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    An effective tool to use for b2b customers benefit programs

    Updated: Sep 16 2024
    Summary

    I use giftmate rewards management tool and the incentives catalog itself to sustain close connections with our partners who buy our products to then later sell in their selling points. Since we were a new product, we wanted to motivate merchants to give our product better representation of our items to increase sales, therefore we have introduced motivational programs for partner merchants. We have been managing everything in giftmate from scratch and so far it is an enjoyable experience. Plus our partners confirm that the incentives are rather of nice variety.

    Positive

    We’ve got one tool for managing rewarding campaigns which is accompanied with an impressive catalog for the necessary for us markets. It was crucial for us to get the access to a gift catalog of brands our partners would care about and would pay attention to us as a company after, so it is a great deal we encountered giftmate’s offer.

    Negative

    After working for about 5 months already we haven’t experienced any inconveniences

    Read More...
    Official giftmate Response
    Date: Aug 14 2024
    Thank you for your feedback! We are glad giftmate can help you with your business goals.
  • Reviewer Name: Anastasiia T.
    Position: Product Manager
    Has used product for: Less than 6 months
    Uses the product: Monthly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Probably my favorite bonus so far

    Date: Oct 11 2024
    Summary

    I was pleasantly surprised when I received a multi-card giftmall as a reward for my recent project. It was a nice change from the usual bonuses. The gift card gave me the flexibility to choose from a wide range of brands and experiences on their marketplace. I ended up using it to book a weekend getaway, which was just what I needed to relax and recharge. Thanks for the thoughtful gift!

    Positive

    I loved having the option to pick whatever I wanted with the multi card. It was like having a bunch of gift cards all in one

    Negative

    I hasn’t been using the service for a long time though so far everything looks lovely, nothing bad to address

    Read More...
  • Reviewer Name: Alexandra P.
    Position: Marketing Director
    Has used product for: 6-12 Months
    Uses the product: Monthly
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great solution for team recognition and client's feedback collection

    Date: Aug 07 2024
    Summary

    We use giftmate as an incentives solution to recognise achievements of my team and to improve response rate for feedback collection emails to our clients. I like the overall service of giftmate, ability to send and track gift cards in the tool and their multi card cause it's super convenient for our clients.

    Positive

    Multi card is super convenient for both our clients and employees, easy to use tool with build-in reporting, great support.

    Negative

    Don't see any. further increasing of branded gift cards will be a great.

    Read More...
    Official giftmate Response
    Date: Aug 14 2024
    Alexandra, thank you for choosing giftmate and leaving your review!
  • Reviewer Name: Anna L.
    Position: User
    Has used product for: Less than 6 months
    Uses the product: Monthly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Helps us make learning more exciting

    Date: Sep 11 2024
    Summary

    We've been using giftmate to motivate and reward our students, and it's been a fantastic addition to our program. The platform is easy for both teachers and students to use. The wide variety of gift cards makes it easy to find rewards that appeal to different interests. Our students are always excited to receive their gift cards, and it's been a great way to encourage learning and achievement.

    Positive

    giftmate is easy to use and offers a variety of rewards that students love. It's a great way to motivate and encourage learning.

    Negative

    The only area for improvement we see is just introducing even more countries to their catalog

    Read More...
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