iClinic Integrations

CallSara offers AI-powered voice agents that efficiently handle both incoming and outgoing calls, streamline data entry, and support healthcare operations continuously. This advanced system excels in managing appointments—whether booking, altering, or canceling—while also facilitating payment collection through automated reminders, engaging with patients before and after surgical procedures, following up on chronic care, addressing gaps in care, and overseeing communication during care transitions. Additionally, it integrates effortlessly with a variety of electronic health record systems and IVR platforms, such as AthenaHealth, eClinicalWorks, Allscripts, and RingCentral, allowing for a swift implementation process of about 30 days using pre-designed templates. The voice agents are capable of functioning in over 20 different languages and dialects, can escalate complex calls to human staff as needed, and generate transcripts and logs for future analysis. CallSara's mission is to enhance staff productivity, boasting a claim of saving at least two hours of work daily for each employee, reducing no-show rates to below 5%, managing up to 75% of incoming calls, and recovering lost revenue through targeted follow-up methods. In addition, the adoption of CallSara not only improves patient satisfaction levels but also plays a significant role in advancing overall healthcare outcomes, fostering a more effective and responsive healthcare environment. Ultimately, the integration of such technology signifies a leap towards a more efficient system that prioritizes both patient care and operational excellence.