What is iPlum?

iPlum offers a mobile-centric solution tailored for business professionals, providing a dedicated line equipped with calling, texting, and comprehensive phone system features accessible on your smartphone, whether for individuals or enterprises. This service functions seamlessly with your current mobile carrier, requiring no changes, and is designed for ease of use while incorporating robust enterprise-level security measures. Healthcare professionals benefit from the platform's HIPAA compliance, while those in the financial and legal sectors can ensure adherence to mobile communication regulations.

Businesses are equipped with a variety of advanced functionalities including auto-attendant services, call extensions, call recording capabilities, transcriptions, and automated text replies, ensuring prompt communication during business hours. Additionally, a centralized portal streamlines team organization and allows for management of iPlum users through different profiles and permission levels via a corporate account. With iPlum, businesses can enhance customer relations by automatically sending personalized business messages, demonstrating a commitment to customer care and effective communication. This innovative platform not only streamlines communication but also elevates the professionalism of your business interactions.

Pricing

Price Starts At:
$8.99 per user per month

Integrations

Offers API?:
Yes, iPlum provides an API
All iPlum Integrations

Screenshots and Video

Play Video Calling Receive call Texting Auto Text Reply Call Recording Business Hours

Company Facts

Company Name:
iPlum
Date Founded:
2016
Company Location:
United States
Company Website:
iplum.com
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Product Details

Deployment
SaaS
Windows
iPhone
iPad
Android
Training Options
Documentation Hub
Video Library
Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

iPlum Categories and Features

Virtual Phone Number Provider

Vanity Phone Number Provider

Toll Free 800 Number Service

Second Phone Number Service

HIPAA Compliant Messaging Software

Business Text Messaging Platform

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

iPlum Customer Reviews

Write a Review
  • Reviewer Name: Naina V.
    Position: Therapist
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Using for HIPAA compliant texting

    Date: Mar 31 2024
    Summary

    Our staff likes it and we continue to use it extensively to communicate with clients on daily basis.

    Positive

    Like the texting features. We can setup appointments, reminders, group texting and send broadcast to clients.
    Gives us both app & web interface for texting.
    Some of our therapists use it for calling as well, others use its voicemail feature only.

    Negative

    So far it has been good for us. They provide us to archive information.
    Additional integration with our EHR will be good.

    Read More...
  • Reviewer Name: Nidhi G.
    Position: Researcher
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Convenient HIPAA compliant call, text for our clinical research

    Date: Jun 17 2024
    Summary

    Good value of money and simple to use for our clinical research group. We will continue to use iPlum for calling & texting our clients.

    Positive

    iPlum’s HIPAA compliance feature has been a game-changer for us. We have been using iPlum to call and text patients at our clinical research institute for several months now. Not only has this made it easier for us and the patients to communicate, but it has also ensured that each patient’s privacy is fully maintained.

    Negative

    I wish I could get it through my Apple watch. I was told they are working on it.

    Read More...
  • Reviewer Name: Glen K.
    Position: Manager
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Works for HIPAA compliance for my therapy practise

    Date: Mar 09 2024
    Summary

    We have been using 8 months now and didn't have any major issues. We were able to train our therapist fairly easily as the interface is very similar to mobile phone calling & texting. Overall our users are happy they switched to iPlum.

    Positive

    We looked around & talked to every solution out there. We choose iPlum because:
    1. Best cost in the industry. Similar feature products were atleast twice the cost
    2. Good support system.
    3. Modern design.

    Negative

    Bringing our 20 therapist on board and porting their lines was bit confusing but iPlum onboarding team helped.

    Read More...
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