iStaff Reviews

With Assembled, support leaders can unify human and AI agents in one intelligent platform that drives efficiency without compromising quality. Our technology enables over 50% automation of customer interactions, precise demand forecasting, and optimized staffing across in-house teams and BPO partners. From live workload balancing to AI agents that match your workflows and brand voice, Assembled ensures every chat, call, and email is handled with speed and consistency. Companies including Stripe, Canva, and Robinhood trust Assembled to elevate the customer experience and reduce operational costs. Core solutions span workforce and vendor management, real-time performance visibility, and AI Copilot — giving agents translation, reply suggestions, and instant task automation to resolve issues faster.

Crelate is a sophisticated recruitment platform that combines an Applicant Tracking System with a Recruitment CRM, tailored for both internal corporate recruiters and staffing agencies. Featuring AI-driven Co-Pilot and Real Recruiter Intelligence, it optimizes hiring processes, empowering recruiters to effectively match talent with job openings by utilizing smart analytics and robust management resources. This innovative approach not only simplifies recruitment but also improves overall efficiency in the hiring landscape.

Erecruit stands out as a leader in the staffing software industry, delivering unparalleled success to enterprise staffing firms through its meticulously designed and cutting-edge solutions created by industry experts. The platform features a comprehensive integrated suite that includes front-office operations, middle-office functionalities, vendor management systems (VMS), and onboarding modules, positioning it as the premier choice for diverse sectors within the staffing landscape. Specifically tailored for large staffing organizations operating across multiple regions and divisions, Erecruit facilitates the optimization of operations and the adoption of industry best practices throughout various business lines. By seamlessly merging sales, customer relationship management (CRM), and recruitment capabilities, along with robust business process configuration tools, Erecruit grants staffing firms exceptional oversight and influence over their operational outcomes. Furthermore, it is engineered to boost efficiency and accelerate data entry processes, enabling companies to quickly adapt to market changes while sustaining superior performance levels. This combination of features not only drives productivity but also fosters a more agile response to the evolving needs of the staffing industry.