Intradiem
Intradiem stands out as the sole workforce management platform that ensures tangible outcomes while enhancing customer service. Our innovative technology functions as an automated supervisor for call centers, activating rules in real-time based on current operational conditions. It is responsible for executing over 1.2 billion automated tasks each year, contributing to significant savings of over $160 million for our clients in just the last two years. With its unique capabilities, Intradiem empowers organizations to optimize their workforce efficiency like never before.
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Connecteam
Connecteam is a comprehensive mobile application tailored for employees who work outside of traditional desk environments. It offers essential tools for overseeing and coordinating field staff, featuring options for communication, workflow management, scheduling, and time tracking.
With just a few simple clicks, you can unify your mobile workforce. The desktop Launchpad enables seamless collaboration, operational management, skill development, and employee engagement monitoring. In no time, you can design a fully-branded mobile app for your organization, incorporating elements like safety checklists, orientation programs, product catalogs, and shift management features. Additionally, you have the flexibility to personalize the app's functionalities to meet your specific requirements. You can also analyze team interactions with company resources, allowing you to identify areas for improvement and enhance efficiency. Connecteam empowers both managers and employees to streamline their processes, enabling a greater focus on growth.
The platform supports various integrations, including Google Calendar, Gusto, QuickBooks Payroll, Xero, and more, ensuring a seamless experience for users. Ultimately, this all-in-one solution is designed to enhance productivity and engagement among non-desk employees.
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Eleveo
Our globally recognized solutions for contact center compliance and workforce optimization have received numerous accolades. By implementing compliance recording, businesses can safeguard themselves against theft, legal issues, and potential fines. Eleveo offers comprehensive coverage tailored to your requirements, accommodating everything from voice calls to land mobile radios. To maintain compliance, users have the option to anonymize or eliminate sensitive information from their data. Data archiving can be customized based on specific rules or can be done automatically through categorization features. Additionally, you can oversee your team's voice interactions with clients effectively. Every action taken within the system is logged for auditing purposes, and simplified extracts are available for thorough compliance reviews. It is essential to record support, sales, and back-office business transactions to protect your interests, ensuring everything is documented in a centralized location. With decades of experience in recording voice conversations, our solutions have gained the trust of clients worldwide, reinforcing our commitment to excellence in compliance and optimization. This level of reliability makes us a preferred choice for businesses striving for operational integrity.
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ExakTime
ExakTime Connect, paired with ExakTime Mobile, offers a cloud-based solution for managing time and attendance, allowing you to oversee employee time records, job costing data, locations, and other field information effectively. This innovative platform empowers construction companies to streamline timekeeping and payroll processes, enhance cost management, boost compliance, and refine field operations. By integrating seamlessly with prominent accounting and ERP systems, ExakTime Connect enables construction firms to save time, lower expenses, enhance worker efficiency, and reduce risks, ultimately leading to improved financial results.
ExakTime Mobile complements this functionality by providing real-time labor tracking on mobile devices, enabling users to access data from virtually anywhere. Employees can clock in and out easily by entering their unique 4-digit PIN on their mobile device, pressing the green ‘Go’ button to clock in or the red ‘Stop’ button to clock out. Supervisors gain the ability to oversee entire crews while on the go, with synchronized data that facilitates team management from any location. This mobile application is compatible with both Android and iOS smartphones and tablets.
With a robust customer base exceeding 8,500 nationwide, ExakTime specializes in catering to the needs of construction companies, focusing on general, specialty, service and supply, and government contractors, ensuring they receive tailored support for their specific operational challenges. Additionally, the platform enhances communication and collaboration among team members, further driving productivity in the field.
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