ibi Integrations

R Systems aims to empower organizations to identify and tackle challenges within the customer journey, thereby boosting loyalty and ensuring sustainable profitability through the use of advanced technologies such as AI, data analytics, Natural Language Processing (NLP), and Deep Neural Networks (DNN). By understanding the intricacies of customer experience, businesses can transform how their audience connects with their brand, nurturing increased loyalty and customer retention. To realize this transformation, it is essential for companies to harness accurate data and metrics that allow them to gather, analyze, and interpret customer information, leading to actionable insights and informed strategies for both retaining and attracting customers. Our robust data analytics framework is specifically designed to enhance First Contact Resolution (FCR), reduce customer effort, optimize self-service options, and adeptly handle seasonal demand shifts. Partnering with R Systems ensures that every interaction contributes to an enriched overall customer experience. Moreover, our offerings support the systematic collection of data from customer interactions, providing deeper insights into behaviors and preferences that can inform future enhancement initiatives. This ongoing process of refinement not only benefits the organization but also cultivates a more satisfying and personalized experience for customers.

ibi™ FOCUS is recognized as the premier integrated development environment specifically tailored for applications on IBM Z, delivering direct support for a variety of functions, including reporting, transaction processing, charting, and both interactive and batch processing, while also incorporating universal file descriptions. It provides extensive data access via adapters that work with all major mainframe databases and file systems, allowing for output in numerous formats. By optimizing user interaction and data access, FOCUS utilizes a unified access language that can be applied across different data structures, complete with universal JOIN and merge functionalities. The reporting capabilities are diverse, offering an impressive range of data and graphic formats such as HTML, PDF, PS, IDA (InDocument Analytics), XLSX, and PPTX. Furthermore, FOCUS creates a robust and efficient runtime environment specifically designed for IBM Z Systems, enabling users to leverage the unique features of IBM Z for improved speed and cost-effectiveness. By integrating hardware-level native arithmetic, it guarantees high levels of accuracy and supports decimal precision formats, enhancing both data integrity and usability in complex applications. This distinctive blend of capabilities not only streamlines development processes but also positions FOCUS as an essential resource for developers working within the IBM Z ecosystem, ultimately driving innovation and efficiency.

iWay Service Manager (iSM) acts as a comprehensive integration solution that ensures quick access to accurate and timely information across multiple systems, processes, and stakeholders, thereby facilitating exceptional interoperability among diverse data sources. This platform empowers users to create strong and reusable business services based on existing applications, encouraging smooth application integration within a secure and scalable environment. iSM supports a wide variety of connectors, which allows for the integration of numerous services, including real-time, batch, streaming, structured and unstructured data, as well as sources from the cloud, blockchain applications, big data, social media, and machine-generated content. Its advanced transformation capabilities enable workflows to transmit and receive messages in various formats such as JSON, XML, SWIFT, EDI, and HL7, thereby enhancing both flexibility and user experience. Additionally, the platform offers RESTful API support for RAML, Swagger, and Open API, which speeds up access to crucial callable services, ultimately boosting operational efficiency and reducing response times. Through harnessing these powerful features, organizations can significantly improve their integration processes, fostering enhanced agility and more strategic decision-making, which ultimately positions them for future growth.

The ibi Open Data Hub for Mainframe provides instant access to mainframe data and supports seamless integration with various business intelligence tools. By storing data on the mainframe, it ensures compliance with security protocols and regulatory standards. This platform reduces the need for complex SQL queries, thereby enhancing productivity and enabling faster, more informed decision-making. Utilizing zIIP specialty engines allows for cost-effective data access by offloading tasks from general-purpose processors. This groundbreaking solution empowers organizations to swiftly respond to market dynamics and customer demands by offering comprehensive and up-to-date business data. By eliminating the need for intricate SQL queries, users can efficiently access and analyze information, which accelerates the decision-making process. Additionally, real-time access to mainframe data significantly improves the capacity to derive actionable insights, fostering timely and strategic business decisions. Ultimately, this platform positions businesses to thrive in a rapidly changing environment, equipping them with the tools necessary for sustained success.

ibi Data Migrator is an advanced ETL (Extract, Transform, Load) tool designed to enhance data integration across a wide range of environments, from on-premises systems to cloud-based solutions. It streamlines the process of developing data warehouses and data marts, enabling effortless access to source data across diverse formats and operating systems. The platform merges multiple data sources into one or several destinations, while applying rigorous data cleansing protocols to ensure the integrity of the information. Users can take advantage of specialized high-capacity data warehouse loaders to schedule updates at configurable intervals, which can be triggered by specific events or conditions. Furthermore, it accommodates the loading of star schemas that feature slowly changing dimensions and includes detailed logging and transaction statistics to improve transparency in data operations. The user-friendly graphical interface, referred to as the data management console, empowers users to design, test, and execute their data workflows with ease. Consequently, ibi Data Migrator significantly boosts operational efficiency by making complex data integration tasks more manageable, thus allowing organizations to focus on leveraging their data for strategic decision-making.

WebFOCUS, developed by ibi, is a comprehensive platform for analytics and business intelligence that empowers organizations to harness data insights for informed strategic decisions. It offers an array of tools designed for users ranging from data scientists to business analysts, enabling them to explore, create, analyze, share, and collaborate on analytic content. The platform supports the development of intricate reports, dashboards, and visualizations that can be easily disseminated across the organization. Designed for scalability, WebFOCUS can be deployed in various environments, including on-premises, cloud, or hybrid setups, providing organizations with the adaptability to meet their specific needs. Its cloud-native architecture streamlines both deployment and management, while robust integration capabilities allow for seamless connections to diverse data sources, creating a unified data strategy. Furthermore, WebFOCUS incorporates AI and data science functionalities, such as natural language query capabilities, which enhance user experience and accessibility. With these extensive features, the platform serves as a crucial resource for organizations focused on advancing data-driven initiatives and fostering a culture of analytics. Ultimately, it positions organizations to leverage their data more effectively, driving innovation and growth.

ibi Data Intelligence acts as a comprehensive platform for data management that integrates application and data integration, transformation, and quality enhancement into one seamless solution. This powerful tool allows organizations to easily connect multiple data sources, ensuring that information is accurate, consistent, and up-to-date across all operational areas. By consolidating data management tools, ibi Data Intelligence simplifies IT processes, reduces operational costs, and eliminates data silos, thus providing a complete view of business operations. The platform is tailored for both low-code and no-code methods, which boosts workflow efficiency and elevates productivity, facilitating better collaboration and quicker value realization. Key features include thorough assessments of data quality, validation, cleansing, enrichment, and smooth application integration via messaging systems and automated workflows. These advanced capabilities empower organizations to improve their business agility while maintaining compliance with established policies, ultimately creating a more responsive and adaptable enterprise environment. Furthermore, by leveraging ibi Data Intelligence, companies can make informed decisions based on reliable data, leading to enhanced strategic planning and execution.

SAP Business One serves as a powerful ERP solution that can be utilized on-premises, in the cloud, or through SAP HANA, which is known for its state-of-the-art in-memory computing capabilities. This software seamlessly consolidates all vital business functions into one cohesive platform, equipping managers with essential insights that promote quicker and more informed decision-making. Among the key features of SAP Business One are customer relationship management (CRM), inventory oversight, sales management, financial tracking, procurement, detailed reporting, and a variety of other functionalities. This comprehensive and budget-friendly solution is tailored to manage all aspects of your small business, including accounting, finance, purchasing, inventory, sales, customer relations, and analytics. By implementing SAP Business One, you can bolster control over your business operations or specific branches, streamline essential processes, and acquire valuable insights that empower you to base decisions on real-time data, ultimately fostering sustainable and profitable growth for your organization. Furthermore, the platform enables businesses to swiftly adjust to market fluctuations and enhances overall operational efficiency, making it an indispensable tool for navigating today’s dynamic business landscape.