What is isLucid?
isLucid is an AI voice agent platform designed to reduce the cost of phone-based customer operations while improving response speed and service quality. It replaces manual call handling with intelligent voice agents that operate 24/7 without queues or wait times.
Businesses use isLucid to automate customer support, appointment scheduling, lead qualification, order processing, reminders, and follow-ups. By handling high call volumes automatically, organizations lower staffing costs, eliminate missed calls, and ensure consistent customer experiences across all interactions.
The platform combines natural, human-like phone conversations with real-time operational insights. Voice AI manages customer interactions, while Smart Analytics tracks call outcomes, sentiment, and performance, helping teams identify inefficiencies and continuously optimize workflows.
isLucid supports over 100 languages, deploys in as little as two weeks, and typically reduces call handling costs by up to 70%. Customers benefit from faster resolution, zero hold times, and round-the-clock availability.
Used across healthcare, financial services, telecommunications, insurance, retail, real estate, BPO, and technology sectors, isLucid helps organizations scale service operations without increasing headcount.
For security-sensitive environments, isLucid offers on-premise deployment through a dedicated hardware solution, ensuring full control over voice and customer data.
Pricing
Cost depends on the selected product (Voicebot, Analytics, Email Automation), integrations (telephony, CRM, email), deployment model (cloud or on-premise), customization level, and usage volume. Voicebot may include per-minute pricing.
Company Facts
Product Details
Product Details
isLucid Categories and Features
Transcription Software
Team Communication Software
Task Management Software
More isLucid Categories
isLucid Customer Reviews
Write a Review-
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Helpful in improving online business meetings
Date: Nov 16 2022SummaryI used isLucid for my business meetings. It increased my productivity because I did not have to manually take notes, do tasks or put information into CRM anymore.
PositiveIt was very useful because isLucid allowed for sufficient collaboration through integrations with other CRM and project management software. I also could share the meeting document with anyone I wanted.
NegativeDidn’t find anything significantly negative about the software.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Great tool for online meetings
Updated: Dec 22 2022SummaryIncreases productivity and efficiency of online meetings, saves time, provides important and accurate information immediately after the conference.
PositiveProvides accurate information about the meeting: transcript, meeting minutes, recommendations. I don't have to manually take notes or worry about missing information. This software really helps to manage meetings.
NegativeCurrently, I don't face any, everything works great.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
isLucid helped me with organizing my meeting information.
Date: Dec 21 2022SummaryisLucid helped me to manage my online meeting by giving an opportunity to have everything in one place and highlight everything that can be important for me.
PositiveI liked that with isLucid transcribed meeting file can be found all in one place. I can easily find the most important information that I have highlighted during the meeting.
NegativeIt could be implemented with more online meeting platforms.
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