What is myGermany?

myGermany enables you to shop effortlessly from German online stores, regardless of your global location! We achieve this by providing a German shipping address along with dedicated customer support and a comprehensive package forwarding service. Our extensive offerings encompass purchasing, payment processing, item inspection, photography, as well as storage, consolidation, repacking, and shipping, in addition to managing customs and preparing all the required documentation. When you make a purchase on German websites, simply enter your myGermany address as the shipping destination during the checkout process. After your order reaches our warehouse, you will get an email notification to keep you updated. At that point, you can log in to myGermany.com and indicate when you would prefer your items to be forwarded to you. With the assistance of our trusted global shipping partners, including DHL, FedEx, UPS, GLS, DPD, and DB Schenker, your packages will typically arrive within 2 to 12 business days. We also help you minimize shipping costs by reducing packaging sizes at no additional charge and provide sturdy double-walled boxes for your shipments without any extra fees. With myGermany, you can relish a smooth and convenient shopping experience from Germany, free from any stress or complications. We are committed to ensuring that your international shopping journey is as enjoyable as possible.

Pricing

Price Starts At:
€1
Free Version:
Free Version available.

Integrations

All myGermany Integrations
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Screenshots and Video

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Company Facts

Company Name:
myGermany
Company Location:
Germany
Company Website:
mygermany.com

Product Details

Deployment
SaaS
Training Options
Documentation Hub
On-Site Training
Support
Standard Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

myGermany Categories and Features

Virtual Mailbox Service

Check Deposit
Mail Forwarding
Mail Scanning
Mail Shredding
Physical Address
White-Label Platform

myGermany Customer Reviews

Write a Review
  • Reviewer Name: A Verified Reviewer
    Position: Analyst
    Has used product for: 2+ Years
    Uses the product: Yearly
    Org Size (# of Employees): 1,000 - 4,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Scam stay away

    Date: Nov 26 2024
    Summary

    Scam, save your money.

    Positive

    None.

    Negative

    They will scam your package like me and hundreds more. Save your money, your energy and your mental health dealing with them. 3 weeks, no responses, no phone to reach out and €600 on the line disappears when it was supposed to be delivered.

    Read More...
  • Reviewer Name: Zoltan D.
    Position: Manager
    Has used product for: 2+ Years
    Uses the product: Monthly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    How to ruin reputation quickly...

    Date: May 04 2024
    Summary

    I have had mixed experiences in the past years. The MyGermany team managed several packages without any issues. Now, they have crushed the good image. I have ordered a phone. It has arrived at MyGermany. I have paid a high amount for the shipping. They shipped it by FedEx, and several days later, the courier handed over an empty box to me. I complained about the issue at MyGermany and my local FedEx office, where they told me that MyGermany should send an official complaint. I offered all the necessary information to them. Nothing happened for weeks. I inquired to get an update. No reply from MyGermany. I got the feeling that the phone was stolen at MyGermany, and it would be against the business to investigate, or they would know it. I will probably initiate a legal process to settle the issue and request help from FedEx since it is also about their reputation. I'm sorry to experience this from a good service provider.

    Positive

    Good customer service up to the last shipment.

    Negative

    Relatively expensive.
    Product in the last shipment was stolen.
    No reimbursement.
    Deep silent about the case.
    Never let them ship high-value products.

    Read More...
  • Reviewer Name: Anton B.
    Position: Analyst
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Scammers

    Date: Jan 11 2024
    Summary

    You should avoid this company if you don't want to lose your money.

    Positive

    NONE.

    Negative

    I lost about 500€ because of this shitty company. No customer service at all. You can forget about your package if you use their "service".

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Wholesaler
    Has used product for: 2+ Years
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Best warehouse

    Updated: May 16 2023
    Summary

    The person in charge responds quickly and is very kind.
    I have decided that my German warehouse is myGermany.

    I want many people to use it.

    Positive

    I am from Japan and use myGermany.
    I discovered it a few years ago and have been taking care of it for over two years.

    Negative

    There aren't many things I don't like.

    I am a little worried about normal packaging.

    Optional bubble wrap can be added during packing.
    And we will do a hard packaging with additional options.

    Read More...
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