What is net2phone?

net2phone stands out as a prominent provider of Unified Communications, delivering cutting-edge and cost-effective cloud telephony services across the United States and globally. With over three decades of continuous innovation and a robust Voice over IP foundation, net2phone has rapidly emerged as one of the industry's most dynamic players. Their comprehensive cloud-based solutions in unified communications and contact center technology empower businesses worldwide to engage their customers more effectively through improved intelligence and insights. As they continue to expand their global reach, net2phone remains committed to enhancing the way companies connect with their audiences.

Pricing

Price Starts At:
$17.99/month/user
Free Trial Offered?:
Yes

Integrations

Offers API?:
Yes, net2phone provides an API

Screenshots and Video

net2phone - Manage

net2phone - Manage

Company Facts

Company Name:
net2phone
Date Founded:
1990
Company Location:
United States
Company Website:
www.net2phone.com
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Product Details

Deployment
SaaS
Windows
Mac
Linux
iPhone
iPad
Android
Chromebook
Training Options
Documentation Hub
Webinars
Video Library
Support
Standard Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Nonprofit
Startup
Supported Languages
English
Portuguese
Spanish

net2phone Categories and Features

Online Fax Service

Alerts / Notifications
Cloud Storage
Electronic Signature
Fax via Email
HIPAA Compliant
Large File Support
Local Phone Numbers
Mobile Access
Toll Free Numbers

Cloud PBX Provider

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Call Center Software

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Business VoIP Provider

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Auto Dialer Software

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

net2phone Customer Reviews

Write a Review
  • Reviewer Name: Sam O.
    Position: Owner
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great service!

    Date: May 08 2019
    Summary

    Excellent experience overall. Make sure you are clear about your needs and things will go smoothly!

    Positive

    Works very well for whatever business model it answering setup you need. Lots of data and many options!! Recommended.

    Negative

    Took a little time to learn and tweak but truly once it’s up and running all is well.

    Read More...
  • Reviewer Name: Jesse K.
    Position: Web Designer
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Forwarding Features

    Date: May 08 2019
    Summary

    Having your phones automatically reconnect if there's ever an internet outage has been wonderful. No major issues with the system, given you have a stable internet connection.

    Positive

    Love how easy it is to forward a call, blind or not.

    Negative

    Custom backgrounds/screensavers is a must have for the phones.

    Read More...
  • Reviewer Name: Imran N.
    Position: Operations Specalist
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Versature is the reason we can work remotely.

    Date: May 10 2019
    Summary

    Working at a grass roots charity in Toronto that runs programs across Ontario, B.C and Alberta our phone bill was starting to add up. Between long distance calling and using personal phones for after hours calls did not give out the professional appearance that we were hoping for. Once we switched to Versature we were able to set up extensions for all our team members and allow them to receive and make calls using voip software or their mobiles. Since then whenever we explain the size of our organization to callers when asked they are pleasantly surprised with the reach of our small organization.

    Positive

    It allows the team to work remotely but still be connected to our phone system.
    The analytics and features the software allows is remarkable.
    It ties into salesforce so you do not have to manually make notes of call times and duration. *You can even set it up to record so making manual call notes can be a thing of the past.
    *I believe this is possible, we are currently working on setting it up into salesforce so we have not enabled this feature yet.

    Negative

    Before the versature app was released trying to get it set up on your own voip serves was challenging but since then it has become very easy.

    Read More...
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