What is nexogy?

Nexogy® transforms the way businesses operate by consolidating phone systems, messaging, internet access, and video conferencing into one cohesive platform. This integration fosters effortless communication management across multiple channels, allowing for rapid response to incoming messages. Equipped with features such as automated responses and document sharing, businesses can significantly enhance their productivity levels, enabling them to complete tasks more efficiently. Users benefit from the convenience of communicating through their smartphones while still accessing the full range of traditional phone system functionalities. Furthermore, the clear commission structure offers clients an intuitive tool that boosts satisfaction and nurtures long-lasting partnerships. Nexogy® also provides some of the best high-speed bandwidth rates available nationwide, making large data transfers and smooth streaming of audio and video content possible. To further enhance communication within the organization, supervisors can record, monitor, and provide coaching to their agents, as well as join ongoing calls, thereby promoting improved interactions between agents and customers. This all-encompassing strategy ensures that businesses are equipped to adapt and succeed in an ever-evolving digital environment, ultimately leading to greater operational efficiency and innovation.

Integrations

No integrations listed.

Screenshots and Video

Company Facts

Company Name:
nexogy
Date Founded:
1999
Company Location:
United States
Company Website:
www.nexogy.com

Product Details

Deployment
SaaS
iPhone
iPad
Android
Training Options
Documentation Hub
Online Training
Video Library
Support
Standard Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

nexogy Categories and Features

Video Conferencing Software

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Unified Communications Software

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Softphone Application

Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management

Cloud PBX Provider

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Call Center Software

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Business VoIP Provider

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing