RetailMetrix Integrations

IT Retail stands out as the premier point-of-sale software tailored for grocery stores, proudly supporting thousands of grocers for over 26 years! Our Vision At IT Retail, our mission is to deliver straightforward and efficient technological solutions that enhance the profitability of grocery businesses. Our Values We prioritize transparency with our customers and partners, believing in honesty and direct communication. While challenges are inevitable, we acknowledge our mistakes and take responsibility to resolve them effectively. Our team thrives on collaboration, united by a shared objective: to develop exceptional software that addresses the needs of grocers and boosts their profitability. We prioritize customer delight by offering the finest products and services in the grocery sector. Even though there may be a multitude of features available, our commitment to customer satisfaction sets us apart as the leader in the industry. Innovation is deeply embedded in our company's ethos, and we embrace a culture of continuous learning to adapt and grow in a dynamic marketplace. This commitment to progress not only drives our success but also ensures we remain relevant in meeting the evolving needs of our clients.

Aloha Essentials POS, developed by NCR Voyix, is a comprehensive point-of-sale solution tailored to optimize restaurant functions from both the dining area to the kitchen. Its features include smooth integration with online ordering systems, extensive reporting and analytics capabilities, as well as integrated customer engagement elements such as marketing and loyalty programs. With access to a network of over 250 certified solution partners, restaurants can swiftly adapt to evolving customer needs, which may include options for contactless dining and off-premise services. This platform equips operators with real-time insights, allowing for effective cost management, performance tracking, and sales forecasting from any location. Furthermore, Aloha Essentials POS is supported by around-the-clock customer service, making it a versatile option for restaurants aimed at boosting operational efficiency and elevating the overall dining experience, while also catering to the increasing demand for technology-driven solutions in the hospitality industry.

CATAPULT Retail POS acts as a comprehensive hub that connects all vital retail interaction points in real-time. Although many retail POS providers assert they deliver "Unified Commerce," their disjointed methods, which rely on integrated third-party systems, may permit some data exchange; however, these solutions often lack cohesive functionality. The fundamental problem lies in their failure to implement a consistent transaction logic throughout the organization. ECRS’ CATAPULT stands out as it is the only platform that utilizes a singular transaction logic specifically designed for retailers. This platform not only improves traditional Point of Sale systems by increasing efficiency and speeding up transactions, but it also enhances the checkout experience with its streamlined approach. In addition, it offers a self-checkout feature, allowing customers to enjoy an interactive self-service experience that reduces labor costs and shortens wait times. Furthermore, CATAPULT WebCart™ broadens the accessibility of physical stores, ensuring that consumers have a uniform shopping experience, no matter where they are. Ultimately, CATAPULT empowers retailers to seamlessly integrate their operations while significantly boosting customer satisfaction across multiple channels. The potential for operational improvement and customer engagement is truly remarkable with this innovative solution.