smiAware Verified Customer Reviews (2026)

A premier authority in case management systems has introduced a specialized software designed for skip tracing, named TraceEngine, which enhances the speed, ease, and efficiency of the process. Powered by the advanced PoloniousEngine, it draws on two decades of expertise in delivering top-tier investigation software. With a cloud-based framework that ensures reliable hosting and security, users can set up the system in less than ten minutes. The initial 30 days of usage are complimentary, and ongoing support is available for a monthly fee of $165, with no long-term contracts required, allowing users to cancel whenever they wish. TraceEngine boasts robust functionalities tailored specifically for skip tracing, enabling users to handle a greater volume of cases and increase their business opportunities. The intuitive interface allows for easy assignment of cases to investigators via a straightforward search and select feature, and if any case details are missing from the system, an interactive widget facilitates their quick addition. This software not only streamlines the workflow but also empowers users to maximize their operational effectiveness in the field of skip tracing.

Polonious serves as an investigation management workflow solution that adheres to ISO27001 standards, built upon three foundational principles: 1 - Security 2 - Process orientation 3 - Adaptability and customization This framework empowers users to design workflows that not only safeguard data and evidence in a secure, ISO27001 certified manner but also streamline compliance with regulatory obligations with minimal hassle, thanks to workflows that are inherently compliant. Furthermore, the platform eliminates the need for costly and time-intensive coding alterations, allowing users to make modifications independently through an intuitive graphical user interface (GUI). Additionally, Polonious offers the capability to generate comprehensive reports on case outcomes, timelines, and financial metrics, which can be analyzed by case types, investigators, and investigation statuses. This functionality not only demonstrates value to higher management but also aids in pinpointing inefficiencies, paving the way for enhanced operational productivity. By leveraging these insights, organizations can continually refine their investigation processes to achieve better results.

Videris stands out as a powerful open-source intelligence solution specifically designed for businesses, focused on helping organizations collect, analyze, and visualize data from both public and deep web sources to uncover hidden risks and connections. Users have the capability to search through a diverse array of data sources, which include corporate registries, the surface web, deep and dark web, and social media platforms, while also augmenting their results with internal or specialized datasets for deeper insights. Notable features of Videris encompass AI-driven risk assessments, automated entity disambiguation, and visualization tools that demonstrate the relationships between individuals, entities, and events. Moreover, Videris prioritizes secure browsing of real-time web content, safeguarding the anonymity of investigators, and streamlines reporting processes to ensure evidential integrity through comprehensive sourcing and audit trails. The platform operates in two distinct modes: the "Automate" workflow, optimized for handling high-frequency, repetitive investigations, and the "Investigate" mode, which facilitates in-depth analysis for complex cases. This dual functionality empowers users to adeptly manage both standard inquiries and intricate investigations, solidifying Videris as an invaluable asset in intelligence gathering. Overall, its innovative features and user-friendly interface make it a leading choice for organizations seeking to enhance their analytical capabilities.