SearchUnify is an enterprise Agentic AI platform that connects fragmented enterprise knowledge and deploys autonomous AI agents to handle customer support operations from first contact to resolution. At its core, the platform is powered by SearchUnifyFRAG™ (Federated Retrieval Augmented Generation), Agentic RAG, and the SCORE (Contextual Relevance Engine) framework, enabling accurate, grounded responses drawn from unified enterprise data.
The product suite spans five core tools. Cognitive Search retrieves contextually relevant answers across distributed knowledge sources. SearchUnifyGPT™ generates cited AI responses at every support touchpoint. SUVA, the virtual assistant, handles multi-turn conversations autonomously. Knowbler supports knowledge capture, structuring, and surfacing at the point of need. Agent Helper delivers next-best-action recommendations to support agents during live case resolution.
Extending these capabilities, the Agentic AI Suite comprises eight AI agents: AI Support Agent for self-service resolution, AI SupportPlus Agent for autonomous CRM ticket handling, AI Classification Agent for case tagging and routing, AI Escalation Manager for escalation risk prediction, AI Knowledge Agent for automated content creation and gap detection, AI Competency Agent for L2 technical workflow resolution, AI Agent Partner for real-time agent guidance, and AI Case Quality Auditor for evaluating every closed case.
SearchUnify supports BYOLLM for LLM flexibility, Model Context Protocol (MCP) for secure system connectivity, and a governance layer covering role-based access control, PII masking, and ISO 27001, HIPAA, and SOC 2 compliance. The platform connects with 100+ enterprise tools including Salesforce, Zendesk, and ServiceNow.
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LM-Kit.NET serves as a comprehensive toolkit tailored for the seamless incorporation of generative AI into .NET applications, fully compatible with Windows, Linux, and macOS systems. This versatile platform empowers your C# and VB.NET projects, facilitating the development and management of dynamic AI agents with ease.
Utilize efficient Small Language Models for on-device inference, which effectively lowers computational demands, minimizes latency, and enhances security by processing information locally. Discover the advantages of Retrieval-Augmented Generation (RAG) that improve both accuracy and relevance, while sophisticated AI agents streamline complex tasks and expedite the development process.
With native SDKs that guarantee smooth integration and optimal performance across various platforms, LM-Kit.NET also offers extensive support for custom AI agent creation and multi-agent orchestration. This toolkit simplifies the stages of prototyping, deployment, and scaling, enabling you to create intelligent, rapid, and secure solutions that are relied upon by industry professionals globally, fostering innovation and efficiency in every project.
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Mixedbread
Mixedbread is a cutting-edge AI search engine designed to streamline the development of powerful AI search and Retrieval-Augmented Generation (RAG) applications for users. It provides a holistic AI search solution, encompassing vector storage, embedding and reranking models, as well as document parsing tools. By utilizing Mixedbread, users can easily transform unstructured data into intelligent search features that boost AI agents, chatbots, and knowledge management systems while keeping the process simple. The platform integrates smoothly with widely-used services like Google Drive, SharePoint, Notion, and Slack. Its vector storage capabilities enable users to set up operational search engines within minutes and accommodate a broad spectrum of over 100 languages. Mixedbread's embedding and reranking models have achieved over 50 million downloads, showcasing their exceptional performance compared to OpenAI in both semantic search and RAG applications, all while being open-source and cost-effective. Furthermore, the document parser adeptly extracts text, tables, and layouts from various formats like PDFs and images, producing clean, AI-ready content without the need for manual work. This efficiency and ease of use make Mixedbread the perfect solution for anyone aiming to leverage AI in their search applications, ensuring a seamless experience for users.
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Vectorize
Vectorize is an advanced platform designed to transform unstructured data into optimized vector search indexes, thereby improving retrieval-augmented generation processes. Users have the ability to upload documents or link to external knowledge management systems, allowing the platform to extract natural language formatted for compatibility with large language models. By concurrently assessing different chunking and embedding techniques, Vectorize offers personalized recommendations while granting users the option to choose their preferred approaches. Once a vector configuration is selected, the platform seamlessly integrates it into a real-time pipeline that adjusts to any data changes, guaranteeing that search outcomes are accurate and pertinent. Vectorize also boasts integrations with a variety of knowledge repositories, collaboration tools, and customer relationship management systems, making it easier to integrate data into generative AI frameworks. Additionally, it supports the development and upkeep of vector indexes within designated vector databases, further boosting its value for users. This holistic methodology not only streamlines data utilization but also solidifies Vectorize's role as an essential asset for organizations aiming to maximize their data's potential for sophisticated AI applications. As such, it empowers businesses to enhance their decision-making processes and ultimately drive innovation.
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