xSellco Feedback Integrations

eDesk transforms the way online sellers manage eCommerce support by consolidating it into a single, intelligent inbox. This platform empowers both individuals and teams to enhance their customer service capabilities, optimize their time management, improve feedback ratings, and ultimately drive sales growth. Designed specifically for eCommerce, this helpdesk seamlessly connects with all your marketplaces, channels, online stores, and social media platforms. By matching customer inquiries with relevant customer data, product specifications, order details, and shipping information, eDesk presents everything on one screen, significantly accelerating the response and resolution process for customer issues. Among its various features are AI-generated replies, automatic translation, an invoice creation tool, comprehensive analytics, real-time chat functionality, and mechanisms for soliciting customer feedback. Additionally, eDesk's user-friendly interface ensures that sellers can effortlessly navigate through their support tasks while maintaining high levels of customer satisfaction.

What started as a simple discount shop focused on the idea of offering more for less has transformed into the largest retailer in the world over the last fifty years. Presently, approximately 265 million shoppers and members visit around 11,500 stores under 56 brands in 27 countries, in addition to various online shopping platforms, each week. With a remarkable revenue of $524 billion reported for the fiscal year 2020, Walmart employs over 2.2 million associates worldwide. The company leads in sustainability, corporate ethics, and job creation, demonstrating its unwavering commitment to creating opportunities and providing value to customers and communities everywhere. As the premier omnichannel retailer, Walmart looks forward to a bright future marked by innovation and collaboration. To further this vision, we encourage partners like you to become part of Walmart Marketplace, an exclusive community of trusted sellers dedicated to delivering only the finest quality, authentic products paired with outstanding customer service. Together, we can redefine the retail landscape and enhance the shopping experience for millions around the globe.