List of the Top 25 AI Agent Builders for Zendesk in 2026

The Jotform AI Agent Builder is an innovative solution that empowers businesses to develop and tailor AI-driven customer service representatives without any coding knowledge. This versatile tool enables companies to create AI agents that assist users in navigating forms, respond to common inquiries, schedule appointments, and send out automated email communications. These intelligent agents can be integrated into multiple communication platforms, such as phone calls, chat interfaces, and messaging applications like WhatsApp and Messenger. With extensive customization capabilities, businesses can modify the agent's tone, behavior, and visual design to reflect their brand identity. Offering support for multiple languages and round-the-clock service, these AI agents significantly enhance operational efficiency, minimize response times, and boost customer satisfaction levels.

StackAI is an enterprise AI automation platform built to help organizations create end-to-end internal tools and processes with AI agents. Unlike point solutions or one-off chatbots, StackAI provides a single platform where enterprises can design, deploy, and govern AI workflows in a secure, compliant, and fully controlled environment. Using its visual workflow builder, teams can map entire processes — from data intake and enrichment to decision-making, reporting, and audit trails. Enterprise knowledge bases such as SharePoint, Confluence, Notion, Google Drive, and internal databases can be connected directly, with features for version control, citations, and permissioning to keep information reliable and protected. AI agents can be deployed in multiple ways: as a chat assistant embedded in daily workflows, an advanced form for structured document-heavy tasks, or an API endpoint connected into existing tools. StackAI integrates natively with Slack, Teams, Salesforce, HubSpot, ServiceNow, Airtable, and more. Security and compliance are embedded at every layer. The platform supports SSO (Okta, Azure AD, Google), role-based access control, audit logs, data residency, and PII masking. Enterprises can monitor usage, apply cost controls, and test workflows with guardrails and evaluations before production. StackAI also offers flexible model routing, enabling teams to choose between OpenAI, Anthropic, Google, or local LLMs, with advanced settings to fine-tune parameters and ensure consistent, accurate outputs. A growing template library speeds deployment with pre-built solutions for Contract Analysis, Support Desk Automation, RFP Response, Investment Memo Generation, and InfoSec Questionnaires. By replacing fragmented processes with secure, AI-driven workflows, StackAI helps enterprises cut manual work, accelerate decision-making, and empower non-technical teams to build automation that scales across the organization.

Store, sign, and secure your documents on Box, the leading Intelligent Content Management platform. Built for the AI-first era, Box simplifies your tech stack and conserves cost with one secure, end-to-end solution for the entire content lifecycle.

Zapier is a powerful AI and automation platform built to help teams orchestrate workflows across their entire tech stack. It connects more than 8,000 apps, enabling seamless automation between tools, data, and AI systems. Zapier allows users to create advanced multi-step workflows enhanced with AI decision-making. Teams can build custom AI agents that handle tasks like lead qualification, IT support, and customer responses. AI chatbots and AI-assisted workflow builders make automation accessible to non-technical users. Zapier centralizes data using tables and forms to power intelligent automations. The platform provides enterprise-grade security with SOC 2 and SOC 3 compliance. Full observability ensures teams can monitor, audit, and optimize every automation. Zapier supports role-based access controls and single sign-on for enterprise governance. It scales from personal productivity to company-wide automation programs. Zapier helps organizations move faster without sacrificing control or security. It enables real-world AI adoption that delivers measurable ROI.

Intercom stands out as a premier customer service platform powered by AI, enabling businesses to deliver customized and efficient support across multiple communication channels. Founded in 2011, the company offers a diverse set of tools, including the Fin AI Agent, which provides immediate and accurate responses to customer inquiries at any time. Moreover, its platform features AI Copilot, which supports agents with real-time solutions, alongside AI Analyst, which offers critical insights and recommendations for customer support leadership. Serving over 25,000 organizations globally, including prominent companies like Atlassian, Amazon, and Microsoft, Intercom processes upwards of 500 million messages each month, greatly enhancing customer engagement and operational productivity. Headquartered in San Francisco, and with additional locations in Chicago, Dublin, Sydney, and London, Intercom is dedicated to the ongoing evolution of the customer service sector, ensuring they meet the changing demands of their clients. Their strong emphasis on innovation not only keeps them ahead in the industry but also fosters a culture of growth and adaptability. This commitment to progress is what sets Intercom apart as a leader in customer service solutions.

IBM watsonx Assistant represents an innovative conversational AI platform that enables a diverse range of users, including those without technical expertise, to seamlessly create generative AI assistants that provide smooth self-service experiences for customers on any device or channel, enhance employee efficiency, and expand organizational capabilities. The platform boasts an intuitive design featuring a drag-and-drop conversation builder along with ready-made templates, making it accessible for all users. It incorporates advanced Large Language Models, Large Speech Models, Natural Language Processing and Understanding (NLP, NLU), as well as Intelligent Context Gathering, which work collectively to enhance comprehension of conversational context in natural language. Additionally, it employs retrieval-augmented generation (RAG) techniques to deliver precise, contextual, and timely conversational responses at all times, ensuring that interactions are rooted in the company's knowledge base. This comprehensive approach not only streamlines communication but also fosters a more interactive and responsive customer engagement strategy.

Craft intricate automations at incredible speed, removing the burden of managing APIs. The long hours spent untangling scripts are now a thing of the past. By harnessing JavaScript, you gain improved flexibility while the user-friendly interface takes care of the rest. n8n allows you to create versatile workflows that focus on thorough data integration. Furthermore, with readily available templates and an easy-to-use interface, even those with less technical knowledge can engage and collaborate effectively within the team. Unlike many other platforms, complexity will not stifle your creativity; you can bring to life any concept your mind envisions—without the stress of financial constraints. Effortlessly link APIs using no-code methods for straightforward task automation, or explore vanilla JavaScript for more complex data handling. You have the capability to establish various triggers, diverge, combine workflows, and even pause actions to wait for external events. Engage with any API or service through tailored HTTP requests, while also protecting your live workflows by keeping distinct development and production environments with separate authentication keys. Embrace the limitless possibilities for innovation, and enjoy the satisfaction of realizing your unique ideas without barriers. The platform encourages exploration and experimentation, paving the way for groundbreaking solutions.

Gobii is a cloud-based solution that enables users to deploy fully managed browser automation agents via an API, streamlining processes like web research, form submissions, data extraction, and intricate workflows at scale. These agents act like continuous employees, navigating websites—regardless of whether they have APIs—handling dynamic content, running JavaScript, and automatically rotating proxies as required. Users can design these agents, assign them specific tasks or prompts, and receive structured JSON outputs or real-time previews of their browsing activities. Additionally, Gobii supports both synchronous and asynchronous task execution, offers secure management of sensitive data such as login credentials, and guarantees output validation through schema enforcement. The platform also integrates seamlessly with popular programming languages like Python and Node.js, making it accessible for various developers. With a strong focus on scalability, Gobii allows users to execute hundreds of tasks concurrently, while also incorporating enterprise-level security features, including audit logs, comprehensive proxy management, and oversight of tasks. Consequently, developers enjoy a more streamlined experience, simplifying the integration of complex automation into their existing workflows, which ultimately enhances productivity and efficiency.

Naive is a cutting-edge platform driven by artificial intelligence, designed to operate as a standalone business ecosystem that empowers users to create and manage their enterprises through an intuitive chat interface. Users begin their journey by expressing their business ideas, prompting the system to swiftly construct a virtual “headquarters,” deploy AI agents, and kick-start critical functions such as launching marketing initiatives, building applications, and managing day-to-day operations. The AI agents act as autonomous team members, handling diverse tasks across sales, marketing, customer service, and engineering, which allows businesses to function without traditional employee structures. Additionally, users gain access to a comprehensive dashboard that offers real-time analytics on activities like marketing efforts, content generation, customer interactions, and product development, all seamlessly coordinated by the AI agents. This integration of artificial intelligence into business operations not only boosts efficiency but also introduces a groundbreaking perspective on entrepreneurship, making it more accessible than ever before. As a result, Naive transforms the landscape of business management, enabling users to focus on their vision while the platform handles the intricacies of execution.

Kore.ai empowers businesses around the globe to leverage artificial intelligence for enhancing automation, boosting efficiency, and improving customer engagement via its sophisticated AI agent platform and user-friendly no-code development tools. Focused on automating work processes with AI, optimizing operations, and delivering smart service solutions, Kore.ai equips organizations with adaptable and scalable technology that accelerates their journey toward digital transformation. The company adopts a model-agnostic strategy, providing the flexibility needed to integrate various data sources, cloud infrastructures, and applications to cater to the unique requirements of different enterprises. With a proven history of success, Kore.ai has earned the trust of more than 500 partners and over 400 Fortune 2000 companies to advance their AI initiatives and foster innovation. Acknowledged as a frontrunner in the industry, bolstered by a vast portfolio of patents, it consistently strives to redefine the landscape of AI-driven solutions. Headquartered in Orlando, the company boasts a global footprint with offices in countries such as India, the UK, the Middle East, Japan, South Korea, and throughout Europe, ensuring that its clients receive extensive support. As it continues to innovate with state-of-the-art AI technologies, Kore.ai is playing a pivotal role in transforming enterprise automation and enhancing intelligent interactions with customers, paving the way for a future where AI integration is seamless and effective.

Agent.ai is a versatile marketplace and networking platform tailored for AI agents, allowing users to effortlessly find, engage with, and hire these agents for various tasks. It serves as a pivotal resource for both individuals and organizations aiming to integrate AI agents into their workflows, whether for tasks involving automation, data analysis, or specialized applications. Users have access to a wide array of AI agents that cater to different industries and requirements, making it easier to discover the right AI solutions for a multitude of uses. By fostering a community of AI enthusiasts and professionals, Agent.ai promotes collaboration, networking, and the growth of AI-enhanced automation technologies. Additionally, the platform is dedicated to encouraging the exchange of ideas and driving innovation within the AI sector, enhancing the overall landscape of artificial intelligence. As the demand for AI integration rises, Agent.ai positions itself as a crucial player in this evolving market.

Boomi provides an enterprise-grade iPaaS solution that facilitates the seamless integration of applications, APIs, and data to accelerate digital transformation. The platform allows businesses to automate processes, manage data flows, and orchestrate AI agents at scale. Boomi’s flexible and secure ecosystem is designed to simplify complex integrations, improve operational efficiency, and ensure scalability. Trusted by thousands of global businesses, Boomi combines AI automation with robust API management to deliver powerful, real-time insights and capabilities for enterprises seeking to innovate and streamline their operations. Boomi Agentstudio is a cutting-edge platform that redefines AI agent management, enabling enterprises to efficiently design, deploy, and govern AI agents for various business applications. With a focus on scalability, compliance, and security, it integrates AI agents into business processes to enhance productivity. Boomi’s robust features, including real-time monitoring, governance tools, and an extensive marketplace, allow businesses to easily manage AI initiatives, automate workflows, and unlock significant operational benefits without compromising on ethics or security.

Cognigy.AI is a sophisticated conversational AI platform tailored for enterprises, aimed at automating customer interactions across multiple channels, such as voice and chat. By utilizing cutting-edge natural language understanding (NLU) and large language models (LLMs), it allows companies to develop smart AI agents that engage in personalized, human-like dialogues. The platform's strong integration features enable it to connect effortlessly with existing contact center and CRM systems, thereby enhancing the orchestration of customer experiences. Additionally, Cognigy.AI introduces Agentic AI, which features autonomous, goal-driven agents capable of independent thought, adaptation, and collaboration with both AI and human agents, effectively managing intricate queries with agility and accuracy. This all-encompassing solution not only facilitates the streamlining of customer service operations but also boosts engagement levels and increases efficiency in addressing customer inquiries, ultimately transforming the way businesses interact with their clients. With its innovative tools and capabilities, Cognigy.AI positions organizations to thrive in the competitive landscape of customer service.

Latitude is an end-to-end platform that simplifies prompt engineering, making it easier for product teams to build and deploy high-performing AI models. With features like prompt management, evaluation tools, and data creation capabilities, Latitude enables teams to refine their AI models by conducting real-time assessments using synthetic or real-world data. The platform’s unique ability to log requests and automatically improve prompts based on performance helps businesses accelerate the development and deployment of AI applications. Latitude is an essential solution for companies looking to leverage the full potential of AI with seamless integration, high-quality dataset creation, and streamlined evaluation processes.

Presenting an exceptionally fast neural engine that is set to redefine customer support and software development for the future. This groundbreaking solution utilizes the power of advanced analytics and LLMs to revolutionize how you interact with your clients. Equipped with features for automated routing, collaboration, and triaging, it meets customer needs in real-time. By leveraging state-of-the-art AI technology, you can enhance the efficiency of your support team and reduce the volume of incoming inquiries effectively. Furthermore, it connects development teams with customer experiences to ensure a comprehensive understanding of their impact. Through efficient triaging of customer feedback, you will gain actionable insights that drive product enhancements. This collaborative framework promotes harmony between software development and customer support efforts. It integrates various functionalities such as live chat, ticket management, and engineering issue tracking within a single platform, simplifying both communication and problem-solving. You can customize the platform to fit your specific requirements with tailored objects, views, and additional features. Expand your operational capabilities with APIs and webhooks, allowing you to create, test, deploy, and launch your own automated systems. The ability to seamlessly map workflows, customer interactions, and product data within a unified system enhances overall efficiency. This cutting-edge infrastructure is designed for cloud-native scalability, capable of supporting millions of users without compromising performance. Offering consumer-grade, real-time experiences across text, audio, and video formats, it also upholds the highest standards of enterprise-level security and compliance. Consequently, organizations can engage with their customers confidently while continuously innovating and adapting to ever-evolving market demands.

Runbear offers a powerful, no-code platform designed to help teams build, deploy, and manage AI agents that integrate deeply with everyday tools like Slack, Microsoft Teams, HubSpot, Discord, and Zendesk. With support for advanced AI models including OpenAI, Claude, and Gemini, Runbear allows teams to customize and scale AI assistants tailored to their unique workflows and communication channels, all within minutes and without requiring developer resources. The platform integrates smoothly with knowledge management systems like Google Drive, Notion, and Confluence to keep AI agents continuously updated with the latest information. Users can automate numerous tasks, from summarizing Slack conversations into Google Docs, prepping meetings by aggregating schedules and emails, to analyzing Airtable data using simple natural language commands. Runbear also enables AI-driven workflow automation by connecting to services like Zapier, streamlining thousands of operational processes without writing any code. Its multi-agent support means different teams can maintain distinct AI assistants specialized for their workflows while being centrally managed. The platform’s ability to suggest answers proactively in Slack, handle compliance review, and analyze customer sentiment enhances both internal collaboration and customer support operations. Runbear is praised by customers for its seamless integration, significant time savings, and ability to reduce manual overhead in team communications. It also supports enterprise security protocols like SOC2, ensuring data privacy and trustworthiness. Overall, Runbear helps organizations leverage AI to boost productivity, automate complex workflows, and improve collaboration across diverse teams and platforms.

Latenode merges the simplicity of no-code solutions with the depth of full-code options and AI-enhanced insights, enabling effortless interactions between services that utilize APIs. Users have the flexibility to either work with no-code nodes for quick deployments or write custom scripts for more specialized needs. Rather than spending hours navigating through API documentation, you can communicate your requirements directly to the AI assistant, which will generate pre-assembled code tailored to your specifications. This powerful platform is designed to optimize the integration of various marketing tools, creating a unified system that reduces data discrepancies and enhances operational efficiency through smooth integration. Users can easily connect with popular SaaS applications using available connectors or develop bespoke code as required. For instance, you can effortlessly send alerts via Slack to your team while simultaneously dispatching email confirmations to your clients. Furthermore, the platform supports conditional logic, allowing you to intelligently control your scripts based on the data received, significantly improving functionality. With a complete cloud-based toolkit for API creation, you can craft workflows that seamlessly link any applications together, thereby streamlining processes across the board. By harnessing these features, teams can elevate their productivity and refine their communication strategies, ultimately leading to better collaboration and results. This integration-driven approach encourages innovation and ensures that users can adapt to changing demands with ease.

Easily drag, drop, and implement customized tools tailored to your specific business needs. Leverage our community's contributions through pre-built workflows to boost your productivity levels significantly. Enrich your workspace with a growing array of nodes, revealing countless possibilities for enhancement. Effortlessly transfer data from point A to point Z with user-friendly drag-and-click connections. Recognize workflows that are monotonous or repetitive as ideal candidates for automation. Gumloop is crafted to address a diverse spectrum of data processing tasks, empowering you to unlock your creative potential. Our sophisticated automation builder enables complex automation, exceeding the capabilities of existing solutions while embedding AI at its core. We aim not just to streamline your workflow but to revolutionize it entirely. You have the option to invite team members to join a Workspace or conveniently share the URL to your automation with them. Effortlessly simplify your complex business processes without requiring any coding expertise. For example, simply input a link to a home listing, and the AI will automatically gather vital information such as pricing, address, and other relevant details, making your workflow more efficient. Furthermore, the platform supports real-time collaboration, which not only improves team efficiency but also encourages innovation and creative problem-solving among members. By integrating these features, Gumloop transforms the way teams approach their projects and tasks.

Activepieces is a powerful, open-source automation platform designed to simplify AI-driven workflows for businesses of all sizes. By offering no-code automation tools, users can quickly integrate with over 280 applications and automate complex tasks, including approvals, form entries, and advanced AI agent creation. The platform supports AI-assisted code, decentralized collaboration, and customizable workflows with built-in governance features, making it ideal for teams looking to enhance productivity and maintain security standards. Activepieces offers a community-driven library that continually expands with new automation pieces, ensuring that businesses can stay ahead in an ever-evolving tech landscape.

VoltAgent is a powerful open-source framework for TypeScript that enables developers to build, customize, and manage AI agents with unmatched precision, speed, and an outstanding developer experience. This framework provides a complete suite of tools aimed at creating enterprise-quality AI agents, which supports the development of production-ready solutions through seamless APIs, utilities, and memory functionalities. A standout feature is its tool calling capability, which empowers agents to perform functions, interact with diverse systems, and execute designated tasks. VoltAgent simplifies the transition between various AI service providers with a unified API that requires only minimal code adjustments. Additionally, it offers dynamic prompting, which promotes experimentation, fine-tuning, and the iterative development of AI prompts in a cohesive setting. Its persistent memory feature allows agents to store and access previous interactions, thus enhancing their intelligence and contextual awareness. Furthermore, VoltAgent facilitates collaborative work by implementing supervisor agent orchestration, enabling the formation of complex multi-agent systems directed by a central supervisor agent that oversees specialized agents. This orchestration not only increases efficiency but also supports the development of sophisticated workflows tailored to meet specific application requirements. Ultimately, VoltAgent stands out as an indispensable tool for developers seeking to harness the full potential of AI technology.

Shipable is a groundbreaking no-code platform designed to enable agencies and consultants to easily design, customize, and deploy production-ready AI assistants for a myriad of uses including support, sales, onboarding, and lead generation through chat, voice, and integrated applications. By utilizing an intuitive visual builder, it simplifies the creation of complex, multilingual workflows by incorporating system prompts, app integrations (such as email, CRM, and internal tools), and payment or domain functionalities without requiring any coding skills. Teams in agencies can now produce lead-generation bots in just minutes—a process that used to take days and involved numerous tools—by simply cloning and modifying pre-existing templates. Additionally, Shipable's features accommodate customer-facing voice interactions, including support in Arabic, making it accessible for everyone from solo operators to larger studios, and delivering effective, secure AI solutions that enhance revenue while reducing overhead and engineering effort. Not only does this platform make the creation of AI assistants more efficient, but it also significantly boosts productivity and effectiveness across diverse business functions, allowing users to focus on growth and innovation.

Portia AI serves as an open-source framework designed for developers, offering optional cloud services that empower teams to swiftly create, deploy, and manage stateful AI agents with user authentication, all while preserving complete oversight and control throughout the entire process. To kick off their work, developers utilize the SDK to craft well-structured multi-step "plans" that blend large language model reasoning with various tool interactions, executing these plans in stages and refining the plan's state incrementally; they can also pause to request clarifications or additional inputs from either human users or machines whenever further information or authentication is required. The framework includes a robust authentication system along with a customizable catalog of tools, allowing Portia to seamlessly handle the necessary credentials and permissions for remote API and MCP tool interactions. Additionally, the built-in cloud solution offers persistent storage for tracking execution states of plans, maintaining historical logs, providing telemetry dashboards, and facilitating managed scaling, which together ensures that deployments in production are reliable, traceable, and compliant with relevant regulations. This holistic strategy not only streamlines the development journey but also significantly boosts the efficiency and performance of AI agent deployments, making it easier for teams to innovate and adapt in a rapidly changing environment. Ultimately, Portia AI presents a compelling solution for those looking to harness the power of AI while ensuring operational integrity and flexibility.

Release0 is a user-friendly no-code conversational AI platform that empowers businesses to design, launch, and refine captivating chat experiences, including lead qualification, customer onboarding, support, product releases, and AI-powered conversations across multiple platforms like websites, WhatsApp, and personalized domains, all without any programming knowledge required. Featuring an easy-to-use visual drag-and-drop flow builder, the platform enables users to develop workflows that incorporate elements such as text, multimedia, custom logic, data collection, conditional statements, payment processing, and seamless AI connections with tools like OpenAI, Claude, Mistral, and Groq, among others. Users can effortlessly deploy their chat solutions using embed codes, links, QR codes, or integration plugins for platforms like WordPress, while also benefiting from extensive compatibility with CRM systems, Google Sheets, Zapier, analytics pixels, and conversational APIs, thereby streamlining the automation experience and ensuring growth potential. The adaptability of Release0 makes it an ideal choice for a wide range of business requirements, offering a holistic approach to improving customer engagement across diverse channels. This comprehensive platform not only enhances communication but also drives efficiency in customer interactions, making it a valuable asset for any organization looking to elevate their customer engagement strategy.

BotDojo is a powerful AI enablement platform designed specifically for businesses, empowering organizations to design, deploy, manage, and scale intelligent agents across multiple communication avenues such as chat, voice, email, and web, all facilitated by an easy-to-use low-code visual workflow designer that integrates effortlessly with current enterprise data systems. With a collection of over 100 pre-configured templates, it simplifies common applications like support automation, knowledge management, sales analytics, and internal processes while offering advanced features like branching logic, memory functions, and the coordination of various tools, including code execution, robotic process automation, and web browsing. Furthermore, BotDojo connects with critical business applications such as customer relationship management systems, ticketing solutions, and databases to enhance its overall capabilities. The platform also promotes ongoing enhancement and learning for agents via human feedback loops, allowing employees to guide agents by providing input, updating agent memory and responses, and evaluating performance through detailed observability metrics like deflection rates, first-contact resolution, and cost per interaction. In this way, BotDojo not only improves operational efficiency but also guarantees that its intelligent agents can continuously evolve and adapt to meet the specific needs of the organization. This focus on adaptability and user empowerment positions BotDojo as an essential tool in the evolving landscape of enterprise communication and automation.

Kaily is a cutting-edge platform that leverages artificial intelligence to enable businesses to design and implement no-code, omnichannel conversational agents that go beyond conventional chatbots by not only answering inquiries but also autonomously carrying out tasks such as managing customer support, engaging with potential clients, facilitating sales, troubleshooting issues, scheduling appointments, and optimizing workflows. This platform provides continuous conversational interactions across a range of channels, including web widgets, WhatsApp, email, mobile apps, Slack, voice calls, and public web pages, while also supporting integration with real-time business data sources to ensure that agents deliver accurate and contextually appropriate responses and actions. Furthermore, Kaily includes an agent builder that allows users to customize AI agents to reflect their brand's identity and mimic the behaviors of their top-performing staff members. By utilizing data connectors, agents can tap into live databases or CRM systems to access the most up-to-date information and perform actions, while no-code AI workflows facilitate the initiation of concrete outcomes, such as CRM updates or support ticket creation, based on conversational inputs, thereby enhancing operational efficiency. This holistic approach not only elevates customer engagement but also optimizes business processes, establishing Kaily as an essential resource for contemporary organizations. In essence, Kaily transforms the way businesses interact with their customers while simultaneously driving productivity and effectiveness across various operational fronts.