List of the Top 25 AI Agents for Microsoft Azure in 2026

Dialpad Support is an innovative AI-powered contact center solution designed to provide agents with instant access to resources that exceed customer expectations. Through the implementation of self-service virtual agents and AI chatbots, it effectively manages routine queries, resulting in reduced resolution times and enabling human agents to focus on more complex issues. The platform features live coaching supported by AI-driven scorecards and actionable insights, which aid managers in evaluating agent performance, delivering real-time support during calls, and optimizing workflows. Additionally, integrated Contact Center AI assesses both voice and chat sentiment to pinpoint areas that may cause friction, while intuitive dashboards and real-time analytics track crucial metrics such as average handling time, customer satisfaction ratings, and forecasting accuracy. Moreover, its seamless integrations with platforms like Salesforce, Zendesk, Microsoft Teams, Google Workspace, and HubSpot unify customer interaction histories and data. With a resilient dual-cloud infrastructure, it guarantees enterprise-level stability, offering a 100% uptime service level agreement and robust disaster recovery solutions to ensure continuous service for users. In conclusion, Dialpad Support not only boosts operational efficiency but also nurtures deeper connections between agents and their customers, ultimately enhancing the overall customer experience.

Lyzr Agent Studio offers a low-code/no-code environment that empowers organizations to design, implement, and expand AI agents with minimal technical skills. This innovative platform is founded on Lyzr’s unique Agent Framework, which is distinguished as the first and only agent framework that integrates safe and dependable AI directly into its core structure. By utilizing this platform, both technical and non-technical individuals can create AI-driven solutions that enhance automation, boost operational effectiveness, and elevate customer interactions without needing deep programming knowledge. Additionally, Lyzr Agent Studio facilitates the development of sophisticated, industry-specific applications across fields such as Banking, Financial Services, and Insurance (BFSI), and enables the deployment of AI agents tailored for Sales, Marketing, Human Resources, or Finance. This flexibility makes it an invaluable tool for businesses looking to innovate and streamline their processes.

Eliminate the unseen obstacles that exist between various systems, applications, and data sources. Discover the automation platform designed to streamline even your most intricate processes efficiently. Transform your workflow to appear effortless—because it truly is. Seamlessly manage your most essential and complicated processes across diverse systems and teams, effectively eliminating data and application silos. Propel every task forward with enhanced speed. Implement AI and automation tools wherever your teams operate, supported by user-friendly resources and professional guidance. Enjoy the confidence that comes from automating with AI in any scenario, regardless of complexity, while maintaining robust security and governance measures. Receive tailored support throughout your journey. Begin with hands-on training, leverage the knowledge of a community consisting of over a million automation experts, and tap into a worldwide network of partners ready to assist. Additionally, your teams will benefit from continuous learning opportunities to stay ahead in the ever-evolving landscape of automation.

Kore.ai is an enterprise-focused AI platform designed to help organizations build, deploy, and manage intelligent AI agents across a wide range of business functions. The company’s flagship Agent Platform, Artemis, serves as the foundation for creating agentic AI applications that support customer service, employee productivity, and operational automation initiatives. The platform provides tools for AI agent development, enterprise search, workflow orchestration, governance, and centralized administration. Businesses can use pre-built applications tailored to industries such as banking, healthcare, retail, human resources, recruiting, and IT, enabling faster adoption of AI technologies. Kore.ai also offers application accelerators through its marketplace, which includes AI agents, templates, and integrations that reduce implementation time and complexity. Organizations can build customized solutions that align with their unique business requirements while leveraging enterprise-grade infrastructure. The platform supports large-scale deployments and is designed to operate in highly regulated environments where security, compliance, and reliability are critical. Kore.ai integrates with leading technology ecosystems including Microsoft Azure, AWS, Microsoft Teams, Microsoft 365 Copilot, Amazon Bedrock, and Amazon Connect. Its AI capabilities help automate customer interactions, streamline employee support, improve information retrieval, and optimize business processes. The company serves global enterprises across multiple industries and supports organizations seeking to establish AI-powered digital workforces. Kore.ai enables businesses to accelerate AI adoption while maintaining the governance, scalability, and operational controls required for enterprise environments.

Microsoft Foundry is a comprehensive AI development platform built to help organizations design, scale, and govern intelligent applications with unmatched flexibility. It brings together over 11,000 AI models — including reasoning, multimodal, open-source, and industry-specific options — all accessible through a unified API and SDK. The platform accelerates development with quick-start templates, out-of-the-box integrations, and seamless connections to your internal systems. Developers can build agents that understand your business context, automate complex tasks, and adapt to real-world scenarios using secure and governed infrastructure. Intelligent model routing ensures optimal speed and accuracy, while benchmarking tools help teams validate model performance instantly. Foundry integrates natively with GitHub, Visual Studio, Copilot Studio, and Fabric, enabling teams to work where they’re already productive. Enterprise-grade governance provides centralized oversight, auditability, and responsible AI guardrails across all deployments. With deep Azure integration, applications built on Foundry benefit from global reliability, high availability, and strong security controls. From customer-facing AI to large-scale internal automation, businesses can adopt agents and applications that consistently deliver measurable value. Microsoft Foundry transforms AI from an experiment into a scalable, governed, enterprise-ready capability.

NLSQL is a B2B SaaS platform aimed at empowering employees to make quick and informed business choices via a user-friendly text interface, providing significant benefits for businesses. Importantly, NLSQL is recognized as the first NLP to SQL API, guaranteeing that sensitive or private data remains within the corporate IT infrastructure. This capability not only bolsters data security but also streamlines decision-making workflows in companies, ultimately contributing to improved operational efficiency. Furthermore, the innovative design of NLSQL allows for seamless integration into existing systems, making it a valuable asset for any organization.

Beam AI is recognized as a leading platform dedicated to the automation of agentic processes, enabling organizations to deploy self-learning AI agents that enhance operational efficiency and reduce costs. Utilized by both established Fortune 500 companies and innovative startups, these AI agents perform tasks with impressive precision and speed, matching human performance while operating continuously to minimize errors and increase productivity. The platform provides a diverse range of pre-trained agents tailored for various tasks, including customer support, data extraction, email sorting, appointment scheduling, and financial analysis. Additionally, Beam AI empowers users with tools to create and customize AI agents that address specific business needs, ensuring smooth integration with current systems to optimize workflows and boost operational effectiveness. Committed to ongoing improvement, Beam AI consistently evolves its technology to align with changing market trends and client demands, fostering a culture of innovation. Ultimately, this commitment to advancement positions Beam AI as a vital partner in navigating the future of business automation.

Boomi provides an enterprise-grade iPaaS solution that facilitates the seamless integration of applications, APIs, and data to accelerate digital transformation. The platform allows businesses to automate processes, manage data flows, and orchestrate AI agents at scale. Boomi’s flexible and secure ecosystem is designed to simplify complex integrations, improve operational efficiency, and ensure scalability. Trusted by thousands of global businesses, Boomi combines AI automation with robust API management to deliver powerful, real-time insights and capabilities for enterprises seeking to innovate and streamline their operations. Boomi Agentstudio is a cutting-edge platform that redefines AI agent management, enabling enterprises to efficiently design, deploy, and govern AI agents for various business applications. With a focus on scalability, compliance, and security, it integrates AI agents into business processes to enhance productivity. Boomi’s robust features, including real-time monitoring, governance tools, and an extensive marketplace, allow businesses to easily manage AI initiatives, automate workflows, and unlock significant operational benefits without compromising on ethics or security.

Cognigy.AI is a sophisticated conversational AI platform tailored for enterprises, aimed at automating customer interactions across multiple channels, such as voice and chat. By utilizing cutting-edge natural language understanding (NLU) and large language models (LLMs), it allows companies to develop smart AI agents that engage in personalized, human-like dialogues. The platform's strong integration features enable it to connect effortlessly with existing contact center and CRM systems, thereby enhancing the orchestration of customer experiences. Additionally, Cognigy.AI introduces Agentic AI, which features autonomous, goal-driven agents capable of independent thought, adaptation, and collaboration with both AI and human agents, effectively managing intricate queries with agility and accuracy. This all-encompassing solution not only facilitates the streamlining of customer service operations but also boosts engagement levels and increases efficiency in addressing customer inquiries, ultimately transforming the way businesses interact with their clients. With its innovative tools and capabilities, Cognigy.AI positions organizations to thrive in the competitive landscape of customer service.

The Skypoint AI Platform is a powerful solution for data and artificial intelligence, specifically designed for highly regulated industries like healthcare, finance, and government, enabling seamless data integration with advanced AI-driven automation. Built on an adaptable data lakehouse framework, this platform combines structured and unstructured data into a cohesive source of truth, all while maintaining a strong focus on governance, security, and compliance. Offering a wide array of AI capabilities, it includes business intelligence tools, AI agents, and collaborative resources that empower organizations to enhance their operational efficiency and improve decision-making processes. By leveraging complex AI systems that integrate specialized language models, retrieval systems, and external data sources, Skypoint delivers tailored, intelligent solutions that effectively tackle specific challenges faced by various industries. Moreover, its forward-thinking design allows organizations to remain agile in response to changing regulatory landscapes, thereby optimizing both productivity and insights. As a result, the Skypoint AI Platform not only addresses immediate needs but also fosters long-term strategic growth for businesses navigating complex environments.

Athina serves as a collaborative environment tailored for AI development, allowing teams to effectively design, assess, and manage their AI applications. It offers a comprehensive suite of features, including tools for prompt management, evaluation, dataset handling, and observability, all designed to support the creation of reliable AI systems. The platform facilitates the integration of various models and services, including personalized solutions, while emphasizing data privacy with robust access controls and self-hosting options. In addition, Athina complies with SOC-2 Type 2 standards, providing a secure framework for AI development endeavors. With its user-friendly interface, the platform enhances cooperation between technical and non-technical team members, thus accelerating the deployment of AI functionalities. Furthermore, Athina's adaptability positions it as an essential tool for teams aiming to fully leverage the capabilities of artificial intelligence in their projects. By streamlining workflows and ensuring security, Athina empowers organizations to innovate and excel in the rapidly evolving AI landscape.

LibreChat is an open-source, enterprise-ready platform built to centralize and supercharge all AI conversations in one elegant interface. It is fully customizable and compatible with virtually any AI provider, giving users complete freedom over their AI stack. The platform supports advanced agent workflows, including file handling, API actions, and secure code execution across multiple programming languages. LibreChat’s built-in code interpreter requires no setup, making it easy to test, analyze, and automate tasks directly within conversations. Users can create reusable artifacts such as React components, HTML code, and visual diagrams without leaving the chat environment. Multimodal features allow for image analysis and file-based interactions, expanding use cases beyond text-only AI. Conversation forking and powerful search tools help users manage context and explore multiple ideas simultaneously. Backed by a large open-source community, LibreChat is GitHub-trending and widely adopted by companies and institutions worldwide. Its integration with modern data and AI ecosystems positions it as a core layer in the emerging agentic data stack. LibreChat empowers teams to build, experiment, and deploy AI workflows without vendor lock-in. It delivers transparency, flexibility, and control for serious AI users.

We are excited to present an innovative platform tailored for developers to adeptly test and troubleshoot AI agents. This suite of essential tools has been crafted to spare you the effort of building them yourself. You can visually track a variety of events, such as LLM calls, tool utilization, and interactions between different agents. With the ability to effortlessly rewind and replay agent actions with accurate time stamps, you can maintain a thorough log that captures data like logs, errors, and prompt injection attempts as you move from prototype to production. Furthermore, the platform offers seamless integration with top-tier agent frameworks, ensuring a smooth experience. You will be able to monitor every token your agent encounters while managing and visualizing expenditures with real-time pricing updates. Fine-tune specialized LLMs at a significantly reduced cost, achieving potential savings of up to 25 times for completed tasks. Utilize evaluations, enhanced observability, and replays to build your next agent effectively. In just two lines of code, you can free yourself from the limitations of the terminal, choosing instead to visualize your agents' activities through the AgentOps dashboard. Once AgentOps is set up, every execution of your program is saved as a session, with all pertinent data automatically logged for your ease, promoting more efficient debugging and analysis. This all-encompassing strategy not only simplifies your development process but also significantly boosts the performance of your AI agents. With continuous updates and improvements, the platform ensures that developers stay at the forefront of AI agent technology.

Say goodbye to the difficulties of manual programming and speed up the development of agents like never before. Just express your needs, and SmythOS will create it from your dialogue or images, utilizing advanced AI models and APIs customized for your specifications. You can work with any AI model or API, effortlessly connecting with services like OpenAI, Hugging Face, Amazon Bedrock, and many more without writing a single line of code. With a collection of ready-made agent templates, agents for various purposes are just a click away; all you need are your API keys for connection. It is crucial to keep your marketing team from accessing agents that interact with your code, and we prioritize that security. Create dedicated environments for each client, team, and project, complete with robust user and permission management features. You have the option to deploy on-premises or via AWS, integrating with platforms like Bedrock, Vertex, Adobe, Salesforce, and others. Experience transparent AI with full visibility into data flows, including audit logs, encryption, and authentication safeguards. You can communicate with your agents, delegate bulk assignments, monitor their logs, schedule tasks, and utilize a variety of additional functions to enhance your operations effectively. This groundbreaking solution enables your team to concentrate on strategy and creativity, while SmythOS handles the technical intricacies, ultimately fostering an environment of innovation and productivity. By simplifying complex processes, SmythOS empowers businesses to thrive in a fast-paced digital landscape.

Taalk.ai is an innovative conversational AI platform designed to enhance customer interactions through advanced AI agents skilled in managing both voice and text communications. These intelligent agents play a crucial role in performing various business functions, including lead qualification, appointment scheduling, debt collection, and delivering pricing information. Among Taalk.ai's remarkable features are its focus on compliance with interaction recordings, the option for live call transfers, and its capacity to operate across multiple communication channels such as phone calls, SMS, email, and voicemail. Furthermore, it includes a built-in predictive dialer and offers support for a wide range of languages, making it even more user-friendly. The platform is driven by proprietary language models that are continuously updated and incorporates methods to make conversations feel more human-like, such as integrating realistic background sounds to enrich the interaction experience. Additionally, Taalk.ai is designed for scalability, capable of efficiently handling millions of concurrent interactions, while seamlessly integrating with current business systems to optimize processes like appointment scheduling and information retrieval, which greatly enhances operational productivity. With its comprehensive features and capabilities, Taalk.ai stands out as a frontrunner in the realm of AI-enhanced customer engagement solutions, ensuring that businesses can maintain high levels of service and efficiency. This commitment to innovation and customer satisfaction solidifies its reputation in the competitive AI landscape.

Skott operates as a self-sufficient AI marketing agent that manages the entire process of researching, creating, and disseminating content, allowing your team to focus more on strategic endeavors and innovative projects. Its customizable interface and workflow provide actionable insights that enhance your strategic approach, ensuring you remain ahead of industry developments through live data, comprehensive competitive analysis, and valuable audience insights for tailored content. Skott excels in generating high-quality content, from compelling blog entries to engaging social media updates and SEO-optimized writing, all while maintaining a consistent brand voice across different channels. Moreover, it streamlines the publishing process, enabling effortless posting across various platforms, ensuring uniform formatting and optimization, automating scheduling tasks, and smoothly integrating with top blogging and social media tools. In addition to these capabilities, Skott offers a budget-friendly solution that provides premium marketing services, improving your return on investment without incurring excessive costs or requiring extra personnel. Ultimately, with its extensive features, Skott not only enhances your marketing initiatives but also significantly contributes to the growth and engagement of your brand, positioning you for long-term success.

Collate is an AI-driven metadata platform designed to provide data teams with automated tools for tasks like discovery, observability, quality, and governance, utilizing efficient agent-based workflows. Built on OpenMetadata, it boasts a unified metadata graph and includes more than 90 seamless connectors that facilitate the collection of metadata from diverse sources, including databases, data warehouses, BI tools, and data pipelines. The platform ensures data integrity by offering in-depth column-level lineage and data profiling, along with no-code quality tests. AI agents are essential for optimizing functions such as data discovery, permission-based querying, alert notifications, and large-scale incident management workflows. In addition, the platform features real-time dashboards, interactive analyses, and a collaborative business glossary that is beneficial to both technical and non-technical users, enhancing the management of valuable data assets. Its automated governance and continuous monitoring uphold compliance with regulations like GDPR and CCPA, significantly cutting down the time required to address data issues while lowering the total cost of ownership. This holistic strategy not only boosts operational efficiency but also promotes a culture of data stewardship within the organization, encouraging all stakeholders to prioritize data quality and governance. Ultimately, Collate empowers teams to harness the full potential of their data assets effectively.

Knolli operates as an AI copilot platform that empowers users to design, implement, and enhance customized AI copilots and agents without any coding requirements by transforming knowledge, documents, datasets, and proprietary resources into interactive, conversational assistants. The platform boasts a no-code workspace that enables individuals, teams, and businesses to express their ideas in straightforward terms, allowing Knolli to automatically structure uploaded content into a functioning AI copilot. Furthermore, it prioritizes data organization and security through encrypted private knowledge bases while smoothly integrating with tools such as CRMs, file storage solutions, and databases to deliver real-time information for contextually relevant engagement. Knolli supports a multi-agent framework, which permits various specialized agents to function within a single copilot, and provides pre-made templates for common scenarios along with options for custom branding and white-label applications. Users can also take advantage of in-depth analytics to monitor performance, usage statistics, and return on investment. In addition, Knolli boosts efficiency by offering workflow automation, enabling copilots to perform intricate tasks and synchronize seamlessly with existing systems. With such a comprehensive suite of features, Knolli emerges as an adaptable solution for organizations aiming to harness the power of AI effectively. This adaptability is crucial, as the landscape of technology continues to evolve rapidly.

Genesis Computing presents a cutting-edge enterprise AI platform that revolves around autonomous "AI data agents" aimed at optimizing intricate data engineering and analytics workflows seamlessly within an organization's current technological ecosystem. This pioneering strategy introduces a novel breed of AI knowledge workers that operate as independent agents, capable of handling extensive data workflows rather than simply offering code recommendations or analytical perspectives. These agents possess the ability to investigate data sources, assimilate and transform datasets, convert raw data from initial systems into structured analytical formats, generate and run data pipeline code, create comprehensive documentation, perform testing, and supervise pipelines in real-time operational environments. By taking charge of these tasks from inception to completion, the platform notably reduces the manual labor typically required to build and maintain data pipelines and analytics frameworks. As a result, organizations can dedicate more of their resources to strategic initiatives instead of becoming overwhelmed by monotonous technical chores. This shift in focus empowers companies to enhance their overall efficiency and drive innovation in their respective industries.

Clawdi serves as a smart assistant that acts like a virtual chief of staff, effortlessly incorporated into messaging services such as WhatsApp, Telegram, Slack, and email, enabling users to efficiently manage their tasks, workflows, and communications through simple chat interactions. This innovative solution allows users to deploy private AI agents that can interact with a wide array of business applications to perform real tasks, including sorting emails, arranging calendars, drafting reports, and managing operations across more than 500 integrated applications. By emphasizing seamless integration with existing communication tools, Clawdi reduces the need for users to toggle between various applications, effectively consolidating productivity within a chat-oriented framework. Additionally, it provides the ease of one-click setup for secure and private instances that run on dedicated infrastructure, which guarantees that users maintain control over their data while benefiting from reliable, always-accessible functionality. With Clawdi, teams can significantly improve their collaboration and streamline their workflows, ultimately achieving greater efficiency in their daily operations. This multifunctional assistant not only enhances productivity but also fosters a more organized approach to team dynamics and project management.

Siesta AI acts as the essential operating system for forward-thinking enterprises, enabling the integration of AI agents that effortlessly connect with internal data, business applications, and workflows to perform valuable tasks across the organization. This adaptable platform is designed to support a variety of AI models and interfaces with a broad spectrum of knowledge bases and business systems. Organizations can utilize it to mine company knowledge, streamline numerous processes, and deploy AI agents that proactively interact with tools to achieve significant outcomes. Moreover, Siesta AI can operate as a secure Software as a Service (SaaS) offering or be implemented on private infrastructure, granting companies full control over their data, integrations, and AI functionalities. With such versatile options, Siesta AI not only boosts operational efficiency but also fosters scalability for businesses, regardless of their size. Ultimately, this platform positions organizations to maximize their potential through enhanced automation and intelligent decision-making capabilities.

PyGPT is a multifaceted open-source AI assistant tailored for personal use across desktop platforms such as Linux, Windows, and Mac, with Python as its development language. It operates similarly to ChatGPT but runs directly on your computer, offering a plethora of features including chatting, image and video creation, vision capabilities, and voice interaction. Supporting an array of models, PyGPT encompasses options like OpenAI's GPT-5, GPT-4, o1, o3, o4, as well as Google Gemini, Anthropic Claude, xAI Grok, Perplexity Sonar, DeepSeek, Mistral AI, and models from Ollama and LlamaIndex. Users can select from 12 different operational modes such as engaging with files, real-time audio conversations, research activities, completion tasks, and various imaging functions. With LlamaIndex integration, PyGPT allows users to interact seamlessly with their personal files and data. Furthermore, it includes built-in vector database functionalities, automated embedding of files and information, and retains full conversation context with both short- and long-term memory features. The assistant also boasts internet connectivity through services like Google, Microsoft Bing, and DuckDuckGo, which enhances its utility, including capabilities for speech synthesis and recognition, making it a comprehensive productivity tool. In conclusion, PyGPT emerges as an exceptional choice for individuals seeking a robust and efficient local AI assistant.

Pi is an efficient terminal coding environment that is built to integrate effortlessly with developers' workflows, allowing them to work naturally rather than having to adapt to its framework. It features solid default configurations while remaining lightweight and offering a wide range of customization possibilities, enabling users to expand Pi through various extensions, skills, prompt templates, themes, and shareable packages from npm or git. When teams need particular commands, tools, providers, workflows, or UI changes, they can easily direct Pi to create these elements, make real-time modifications, refresh, and resume their tasks without any delays. Pi's flexibility is evident in its support for various modes including interactive, print/JSON, RPC, and SDK, allowing it to serve as a full-fledged terminal UI, a programmable command interface, a JSON event stream, or a readily embeddable agent. Additionally, it is compatible with over 15 providers and a multitude of models, such as Anthropic, OpenAI, Google, Azure, Bedrock, Mistral, Groq, Cerebras, xAI, Hugging Face, Kimi For Coding, MiniMax, OpenRouter, Ollama, and more, enabling seamless mid-session model switching that enhances both flexibility and user satisfaction. This versatility makes Pi an essential resource for developers aiming to customize their coding environment precisely according to their preferences and requirements, ultimately fostering a more productive and enjoyable programming experience.

Neo Agent is a sophisticated AI technician specifically designed for managed service providers, facilitating seamless collaboration with the internal team within the PSA framework. It adeptly assesses tickets, identifies analogous cases, leverages playbooks and documentation, carries out necessary tasks, and finalizes the workflow. Unlike conventional automation tools that depend on cumbersome rule sets or fragile scripts, Neo presents a novel automation strategy for MSPs that reflects the abilities of a human Level 1 technician. This groundbreaking tool not only expedites ticket resolution and refines PSA and RMM processes but also guarantees that all communications remain consistent with the company's branding. Neo is capable of evaluating incoming tickets, interacting with users, acting on behalf of the team, and overseeing workflows triggered by ongoing tasks such as ticket triage, dispatching, and routine manual functions. Furthermore, it integrates with a variety of systems, encompassing PSA platforms, RMM applications, documentation tools, marketplaces, Microsoft 365, and Azure, which allows it to streamline ticket management, synchronize client data, and boost operational efficiency. By enhancing communication and efficiency, Neo ultimately serves as an essential asset that significantly elevates the performance of service desks and fosters improved client satisfaction. This innovative approach not only transforms traditional methodologies but also paves the way for future advancements in managed service provider operations.

AskUI is an innovative platform that empowers AI agents to visually comprehend and interact with any computer interface, facilitating seamless automation across various operating systems and applications. By harnessing state-of-the-art vision models, AskUI's PTA-1 prompt-to-action model allows users to execute AI-assisted tasks on platforms like Windows, macOS, Linux, and mobile devices without requiring jailbreaking, which ensures broad accessibility. This advanced technology proves particularly beneficial for a wide range of activities, such as automating tasks on desktops and mobiles, conducting visual testing, and processing documents or data efficiently. Additionally, through integration with popular tools like Jira, Jenkins, GitLab, and Docker, AskUI dramatically boosts workflow efficiency and reduces the burden on developers. Organizations, including Deutsche Bahn, have reported substantial improvements in their internal operations, with some noting an impressive 90% increase in efficiency due to AskUI's test automation solutions. Consequently, as the digital landscape continues to evolve rapidly, businesses are increasingly acknowledging the importance of implementing such cutting-edge automation technologies to maintain a competitive edge. Ultimately, the growing reliance on tools like AskUI highlights a significant shift towards more intelligent and automated processes in the workplace.