List of the Top 22 AI Tools for ServiceNow in 2026

Atera is a comprehensive IT management solution that integrates remote monitoring and management (RMM), helpdesk services, and ticketing, all enhanced by Action AI™ to significantly increase efficiency for organizations of any size. Experience the benefits of Atera with a free trial today!

Store, sign, and secure your documents on Box, the leading Intelligent Content Management platform. Built for the AI-first era, Box simplifies your tech stack and conserves cost with one secure, end-to-end solution for the entire content lifecycle.

Guru is an intelligent AI knowledge layer built for enterprise trust. It organizes your company’s information from tools like Slack, Microsoft Teams, Salesforce, Google Drive, and more, providing verified, cited answers inside the apps employees already use. Guru automatically maintains accuracy through expert verification and permission inheritance, helping people and AI systems rely on the same consistent, up-to-date knowledge. By connecting everything your organization knows and keeping it trustworthy, Guru eliminates wasted search time and drives smarter, faster decisions.

Resemble AI is a multimodal generative AI security platform that enables organizations to generate, verify, and detect synthetic media across audio, image, and video formats. The platform is designed to address the growing risks associated with deepfakes, AI-generated impersonation, and synthetic media fraud. Resemble AI combines advanced deepfake detection, voice AI generation, watermarking, and media verification technologies into one unified security ecosystem. Users can upload media files and receive detailed detection analysis that explains why content may be identified as manipulated or authentic. The platform’s voice synthesis and cloning capabilities include built-in watermarking at the point of creation, helping organizations maintain provenance and authenticity before media leaves their infrastructure. Resemble AI also provides invisible and permanent watermarking technology that remains attached to audio, image, and video files across distribution channels. Its deepfake detection models are designed to identify synthetic content generated by more than 160 AI models while supporting multiple media formats including WAV, MP3, FLAC, M4A, WEBM, and OGG. Organizations can deploy the platform in cloud or on-premises environments to meet enterprise security, compliance, and infrastructure requirements. Resemble AI supports use cases such as executive impersonation prevention, identity verification, KYC workflows, dispute validation, voice agent protection, and media authentication. The platform includes specialized products like Chatterbox Turbo, DramaBox, Resemble Detect, Resemble Identity, and Resemble Watermarker to support AI voice generation and deepfake security operations. Resemble AI also publishes threat intelligence resources and deepfake incident research to help businesses stay informed about evolving synthetic media threats.

Amazon Q provides a rapid and relevant response system for urgent questions, problem-solving, content creation, and task execution by leveraging the knowledge and data from your organization's information repositories, coding environments, and enterprise systems. By utilizing Amazon Q, users can access immediate insights that enhance task efficiency, accelerate decision-making, and promote creativity and innovation within the workplace. Furthermore, Amazon Q offers the flexibility to align with your business's unique requirements through a straightforward integration process that connects to corporate data and systems with over 40 pre-built connectors. This feature allows a diverse range of professionals—including marketers, project managers, and sales representatives—to engage in tailored interactions, address challenges, create content, and carry out various tasks effortlessly. Additionally, Amazon Q is designed to recognize the systems accessible to users, empowering them to ask detailed and specific questions while receiving personalized answers derived solely from the information they are authorized to see, thus maintaining both effectiveness and security. With its capacity for customization and secure information management, Amazon Q stands out as an essential tool for modern businesses looking to enhance their operational capabilities.

Kore.ai empowers businesses around the globe to leverage artificial intelligence for enhancing automation, boosting efficiency, and improving customer engagement via its sophisticated AI agent platform and user-friendly no-code development tools. Focused on automating work processes with AI, optimizing operations, and delivering smart service solutions, Kore.ai equips organizations with adaptable and scalable technology that accelerates their journey toward digital transformation. The company adopts a model-agnostic strategy, providing the flexibility needed to integrate various data sources, cloud infrastructures, and applications to cater to the unique requirements of different enterprises. With a proven history of success, Kore.ai has earned the trust of more than 500 partners and over 400 Fortune 2000 companies to advance their AI initiatives and foster innovation. Acknowledged as a frontrunner in the industry, bolstered by a vast portfolio of patents, it consistently strives to redefine the landscape of AI-driven solutions. Headquartered in Orlando, the company boasts a global footprint with offices in countries such as India, the UK, the Middle East, Japan, South Korea, and throughout Europe, ensuring that its clients receive extensive support. As it continues to innovate with state-of-the-art AI technologies, Kore.ai is playing a pivotal role in transforming enterprise automation and enhancing intelligent interactions with customers, paving the way for a future where AI integration is seamless and effective.

Aisera is pioneering advancements in technology with a groundbreaking solution that transforms the landscape for both businesses and their clients. This innovative AI system delivers a tailored and anticipatory experience, automating support and operations across a variety of industries such as HR, IT, sales, and customer service. By enabling users with self-service capabilities akin to those found in consumer applications, Aisera empowers organizations to take charge of their processes. Furthermore, Aisera propels your transition toward a more efficient future through the dynamic potential of digitalization. By harnessing insights from user and service behavior, Aisera streamlines tasks, actions, and essential business functions. It also boasts seamless integration with major platforms, including Salesforce, Zendesk, and ServiceNow, and collaborates effectively with other industry leaders such as Microsoft, Adobe, Oracle, SAP, Marketo, Hubspot, and Okta. Ultimately, Aisera is not just enhancing operational efficiency; it is reshaping the way businesses connect and engage with their customers.

Curiosity is an AI-powered enterprise search and productivity platform that helps businesses connect, discover and act on their knowledge faster. With one universal search bar, employees can instantly find files, messages and data across tools like Google Workspace, Slack, Microsoft 365, Confluence and more; all without switching apps. Built for organizations that value performance and security, Curiosity combines fast setup, in-memory speed and enterprise-grade flexibility to deliver measurable productivity gains. Its integrated AI Assistant lets you summarize reports, analyze data, suggest responses and ask questions using natural language. This turns scattered information into actionable knowledge. Unlike traditional search tools, Curiosity connects knowledge across departments and systems, helping teams reduce duplication, make informed decisions and maintain a single source of truth. The platform is easy to implement, fully secure and adaptable to your enterprise infrastructure; whether deployed on-premises or in the cloud. Empower your organization to work smarter, faster and safer with Curiosity. Fast setup. In-memory speed. Flexible for enterprise.

RecRam is a cutting-edge platform that employs artificial intelligence to enhance customer service and optimize feedback collection through the use of video and voice technologies. Customers can easily capture and share their experiences, demonstrate how they use products, and report any technical issues via interactive video responses, thereby eliminating the need for time-consuming interviews or face-to-face evaluations. The platform is equipped with browser-based recording capabilities, support for various cameras, voice recording, screenshot options, and file upload functionalities, which enable comprehensive documentation of customer concerns. Moreover, RecRam's AI-powered analytics automatically transcribe and summarize video responses, extracting essential insights such as sentiment analysis to assess customer emotions. Businesses can also personalize their websites by adding video-enabled survey buttons and pop-ups, simplifying the process of collecting visitor feedback. The platform seamlessly connects with existing infrastructures through RESTful API, webhooks, and Zapier integrations, all while upholding a robust commitment to data security with GDPR compliance and SSL/TLS encryption. Ultimately, this holistic approach not only fosters effective communication between businesses and their clientele but also cultivates a more interactive and responsive customer experience, contributing to stronger customer relationships. The ease and efficiency offered by RecRam may transform the way businesses approach customer feedback and engagement.

Signovus Insights has introduced LLaforM, a cutting-edge platform that utilizes artificial intelligence to boost productivity and simplify the process of application development, allowing teams to quickly create, automate, deploy, and scale tailored internal tools and workflows while requiring minimal coding, which results in a reduction of manual tasks and accelerates the rollout of effective applications; this platform facilitates the creation of solutions for a wide range of business functions, such as IT ticketing, support services, project management, leave approvals, inventory management, and asset tracking, in addition to data and analytics operations that feature automated reporting, dashboards, financial predictions, application usage tracking, and database oversight, complemented by AI-powered automation for activities including document examination, transcription, code creation, and communication. LLaforM is engineered to integrate effortlessly with numerous databases like Postgres, MySQL, MongoDB, Snowflake, and BigQuery while also connecting to a variety of SaaS and API solutions such as Slack, Notion, HubSpot, Salesforce, Jira, and ServiceNow, as well as collaborating with AI technology providers including OpenAI, Anthropic, and Gemini, thereby delivering a thorough toolkit tailored to contemporary business requirements. In addition to streamlining the development process, LLaforM empowers organizations to harness sophisticated technologies to enhance their decision-making processes and boost operational effectiveness, ultimately transforming how teams approach their projects. This innovative platform not only meets the demands of modern enterprises but also fosters an environment of agility and responsiveness in today's fast-paced business landscape.

SupportLogic enables enterprise teams to act on customer signals faster and smarter. Its Cognitive AI Cloud continuously analyzes tickets, conversations, and voice transcripts to detect support risks, sentiment changes, and upsell opportunities. A suite of ambient AI agents automates manual processes like summarization, QA, case routing, and trend detection—improving efficiency and reducing response times. Designed to plug into your existing CX stack, SupportLogic enhances platforms like Salesforce, Zendesk, and Snowflake while ensuring secure, compliant data handling. From support engineers to CCOs, teams use SupportLogic to increase retention, reduce costs, and deliver a more intelligent customer experience.

Amazon Q Business is a cutting-edge, fully-managed assistant driven by generative AI, designed to help employees find information, derive insights, and take actionable measures within their professional environments. This groundbreaking tool enables users to interact using natural language to request data, create content, or build simple applications that optimize workflows. It features a unified search capability that bridges multiple systems and data sources, delivering quick, accurate, and relevant responses to complex questions arising from documents, images, audio, video files, and other application data, all while providing citations and references for transparency. Employees can access Amazon Q Business through its web-based conversational interface, which is compatible with browsers like Microsoft Edge, Google Chrome, and Mozilla Firefox, as well as applications such as Slack, Microsoft Outlook, Word for Microsoft 365, and Microsoft Teams. Moreover, with the functionalities offered by Amazon Q Apps, users can effectively automate tasks, generate content, and streamline workflows simply by expressing their requirements in everyday language, thus significantly boosting productivity and efficiency at work. This seamless technological integration not only facilitates smoother operations but also empowers teams to concentrate on more impactful projects rather than getting bogged down by routine activities. Overall, Amazon Q Business represents a significant advancement in workplace efficiency and collaboration.

Aleph is an innovative financial platform tailored for AI, which enhances financial planning and analysis by integrating data consolidation, spreadsheets, dashboards, and smart automation to improve finance operations. It connects effortlessly with over 150 systems, including ERP, HRIS/ATS, CRM, and various databases, employing no-code solutions for real-time data synchronization. The platform skillfully converts raw data through mapping, integrating tables, and conducting specific calculations, while securely storing vital metrics. Users can conveniently access Aleph through a web interface, with the added benefit of spreadsheet add-ins that maintain existing models while utilizing more precise and real-time data. Featuring dashboards and drill-down capabilities, it empowers users to spot variances, accelerate reporting and closing processes, engage in forecasting and budget planning, model various scenarios, manage personnel effectively, and share visualized metrics across teams. Furthermore, the platform includes stringent security protocols (SOC 2 Type II) and compliance features, ensuring that clients derive immediate value; many report achieving operational readiness and producing reports in just a matter of days or weeks after deployment. This swift onboarding process, combined with a user-friendly interface, positions Aleph as an attractive option for organizations eager to enhance their financial workflows while ensuring data security and compliance. Ultimately, the platform not only streamlines processes but also fosters collaboration and informed decision-making across finance teams.

Discover a centralized resource for all your educational and informational requirements with Sana, an advanced learning platform driven by AI that empowers teams to identify, share, and utilize essential knowledge to achieve their goals. Transform the learning experience for all by combining real-time collaborative activities with customized self-paced courses, all housed under one roof. Streamline knowledge sharing with Sana Assistant, which autonomously generates questions, explanations, images, and even full courses to enhance understanding. Boost engagement and enthusiasm through a diverse range of interactive components, including quizzes, Q&A sessions, polls, sticky notes, reflection cards, and recordings, among others. Effortlessly connect Sana with your team's preferred tools, maintaining your organization’s collective wisdom readily available and easily searchable in under 100 milliseconds. Whether it's Github, Google Workspace, Notion, Slack, or Salesforce, Sana is equipped to extract valuable insights from any platform. This collective functionality not only promotes a culture of learning but also encourages continuous growth and collaboration within your organization. Embrace the future of education with a comprehensive solution that adapts to the unique needs of your team.

Kindo has arrived, ushering in a new era of work that will change the landscape forever. With just a few clicks, users can easily connect to any AI model, integrate it with their existing applications seamlessly, and automate tedious tasks through streamlined workflows. This groundbreaking platform empowers you to focus on the most fulfilling aspects of your role, lifting the weight of monotonous responsibilities off your shoulders. As the pioneering self-service AI platform, Kindo securely connects OpenAI's ChatGPT, Google Bard, Cohere Claude, or any chosen AI model to your organization's data while ensuring privacy is upheld. Boost your efficiency with effortless AI-driven search functionalities, link to over 200 SaaS applications, and create no-code workflows powered by AI without any hassle. By posing questions about your data, you can obtain instant responses, freeing you from the tedious process of combing through endless spreadsheets or wikis—Kindo adeptly integrates AI tools into your existing applications to address your most urgent queries. With Kindo, you're not merely working with greater efficiency; you're fundamentally transforming your entire method of managing tasks and retrieving information. This shift not only enhances productivity but also fosters a more innovative and dynamic work environment.

Revolutionize your IT and enterprise workflows with AI-powered solutions that facilitate quick service deployments, boost productivity, and offer outstanding user experiences by redefining IT Service Management (ITSM) and Enterprise Service Management (ESM) through the use of predictive and generative AI. By simplifying operations and reducing complexity, you can promote collaboration across your entire organization while accelerating business results. Utilizing the advantages of predictive and generative AI, combined with automation and low-code/no-code platforms, you can greatly enhance organizational efficiency. Create an engaging, omnichannel experience that meets the needs of employees, partners, and customers alike. With a unified, lightweight platform driven by cutting-edge AI technology, service request resolutions can be achieved up to 50% faster through agile ITSM/ESM functionalities. Streamline service management and deployment with user-friendly low-code and no-code options, enabling teams to quickly adjust to evolving demands. Automate your service needs and eliminate manual processes with scalable solutions that cater to teams of any size, thus paving the way for a more efficient future. The integration of AI not only refines your workflows but also empowers your workforce to dedicate their efforts to more strategic initiatives, ultimately fostering a culture of innovation within your organization. This approach ensures that all stakeholders benefit from improved operational effectiveness and a more responsive service delivery model.

Gain valuable insights rooted in analytics about your workforce, operational strategies, and technological resources. Automate complex business workflows that integrate multiple systems and data sources to enhance efficiency. Simplify repetitive tasks that complicate manual testing processes, making them more manageable. The HuLoop platform is engineered to create, implement, and supervise intelligent agents that act as a digital workforce, relieving your employees from tedious responsibilities. Leveraging HuLoop's digital agents leads to lower costs, increased productivity, and improved job satisfaction for your staff. This innovative platform offers a holistic perspective on your operational capabilities, allowing you to understand and adjust the dynamics among your personnel, procedures, and technologies. Additionally, it streamlines and automates intricate business operations across various systems and datasets, significantly minimizing the need for human involvement. These agents are adept at executing and managing tests while confirming expected outcomes, which enhances both quality and efficiency. By automating such repetitive tasks, your organization can concentrate more on strategic planning and growth initiatives, thereby fostering a more innovative work environment. Ultimately, the shift towards automation empowers teams to allocate their resources more effectively and pursue higher-level objectives.

Meet Ema, a comprehensive AI solution crafted to elevate productivity across all roles within your organization. Her intuitive interface instills confidence and guarantees accuracy in operations. Ema acts as a vital operating system that facilitates the effective use of generative AI at the enterprise scale. By utilizing a distinct generative workflow engine, she transforms intricate tasks into easy-to-manage dialogues. With a firm commitment to reliability and compliance, Ema places a high priority on safeguarding your data. The EmaFusion model smartly combines outputs from top public language models with customized private models, greatly enhancing productivity while ensuring outstanding precision. We foresee a workplace where the burden of routine tasks is minimized, allowing for an increase in creative endeavors, with generative AI playing a pivotal role in achieving this goal. Ema seamlessly connects with countless enterprise applications without the need for further training. Additionally, she skillfully engages with the fundamental aspects of your organization, such as documents, logs, data, code, and policies, guaranteeing a smooth workflow. By harnessing the capabilities of Ema, teams can concentrate on innovation and strategic projects, freeing themselves from the constraints of mundane tasks, and paving the way for unparalleled growth and creativity. Ultimately, Ema serves as a catalyst for a more dynamic and efficient workplace.

The emergence of enterprise copilots and low-code/no-code platforms has transformed the landscape of creating powerful business AI applications and bots, accelerating the development process and making it more user-friendly. Generative AI has opened doors for individuals across varying technical expertise to drive innovation, optimize repetitive tasks, and craft efficient workflows effortlessly. However, similar to the public cloud, these AI and low-code frameworks provide a safety net for the underlying infrastructure but do not extend that protection to the data and resources built upon it. As an increasing number of applications, automations, and copilots are launched, the potential risks from prompt injection, RAG poisoning, and data breaches become more pronounced. Unlike conventional software development, the integration of copilots and low-code platforms frequently neglects essential stages such as thorough testing, security assessments, and performance checks. By equipping both seasoned and novice developers, organizations can create customized solutions that remain compliant with security protocols. We encourage you to explore how your team can leverage the capabilities of copilots and low-code development to propel your business toward greater success. This partnership has the potential to yield innovative outcomes that not only fulfill your requirements but also significantly boost overall operational efficacy, positioning your organization for future growth.

Unframe serves as a comprehensive enterprise AI solution that enables organizations to swiftly develop and implement tailored AI applications that cater to their specific requirements. By enhancing contextual comprehension in AI interactions, Unframe boosts model precision while reducing the necessity for extensive data sharing. This innovative platform empowers businesses to construct secure and scalable AI applications in just hours, addressing complexities, ensuring security, and maintaining compliance, all of which can hinder the integration of AI technologies. It seamlessly connects with existing systems, allowing for integration with various SaaS platforms, databases, and file formats, ensuring compatibility across a diverse array of technological environments. With a strong emphasis on security, Unframe ensures that data stays under the company's control, only being shared intentionally, thereby maintaining confidentiality and compliance with regulations. By offering a robust solution for multiple AI applications, Unframe provides businesses with the tools to innovate rapidly and effectively, overcoming the limitations associated with generic software and complicated implementation processes. This distinct approach not only simplifies the journey of AI development but also cultivates an ecosystem where enterprises can flourish in an ever-evolving digital landscape, ultimately driving long-term success.

LightOn introduces an innovative generative AI platform designed specifically for enterprises, enabling seamless integration of AI capabilities into their operational workflows while maintaining a strong focus on data protection. This cutting-edge solution features capabilities such as private interactions with sophisticated language models, enhanced data retrieval through Retrieval-Augmented Generation (RAG), and the flexibility for businesses to tailor AI applications to meet their specific needs. Furthermore, Paradigm guarantees secure hosting that complies with standards like SOC 2, ISO 27001, and HIPAA, providing extensive user management, rigorous access controls, and thorough audit logging. With a transparent pricing structure for consistent budgeting and customizable plans that adapt to your consumption, LightOn also offers expert guidance to facilitate effective implementation. In addition, the platform delivers personalized solutions for your organization, comprehensive tracking of activities, and dedicated reporting features. This robust approach empowers businesses to effortlessly adhere to high enterprise standards, fostering an atmosphere of reliability and operational efficiency, ultimately helping organizations thrive in a competitive landscape.

Dropbox Dash represents a cutting-edge platform for content management and universal search, driven by AI technology, with the goal of boosting productivity through the seamless integration of various tools, content, and applications into a unified interface. This platform empowers users to easily locate, organize, and disseminate information across diverse platforms, streamlining their workflow. By leveraging natural language queries, individuals can quickly retrieve files, emails, calendar events, and tasks from all connected applications, making the information retrieval process notably more effective. Users benefit from concise, AI-generated responses to their questions, allowing for quick access to necessary information without the burden of navigating through countless documents. The platform further enables the assembly of smart collections of related content, which simplifies the organization and sharing of resources among teammates, clients, and vendors alike. In addition, a centralized dashboard provides insights into recent activities, imminent meetings, and personalized shortcuts, thereby enhancing daily task management. Users also have the capability to monitor and manage permissions across various cloud applications from a single interface, which is vital for maintaining the security of sensitive data and ensuring that only authorized individuals have access. This all-encompassing strategy not only boosts productivity but also cultivates improved collaboration and communication among team members, ultimately leading to a more efficient work environment. Plus, as teams become more interconnected through this platform, they can harness collective knowledge and insights more effectively, further driving innovation and progress.