List of the Top 14 Call Monitoring Apps for Android in 2025

CallTrackingMetrics stands out as the sole SaaS platform that integrates call tracking and conversion intelligence to enhance contact center automation, leading to a more tailored experience for customers. Discover which marketing initiatives are driving leads or conversions, and leverage that information to create automated call flows that enhance your contact center operations. With our comprehensive suite of phone, text, online, and live chat tools, you can achieve seamless communication across your entire organization. More than 100,000 users around the globe rely on CallTrackingMetrics to streamline communications for their sales, marketing, and service teams, ensuring efficiency and effectiveness in their outreach efforts. Our call tracking capabilities include dependable dynamic number insertion (DNI) for precise session-level attribution, as well as local and toll-free tracking numbers, which offer omnichannel attribution across calls, texts, and form submissions. Additionally, our contact center solutions feature a user-friendly browser-based softphone, along with intelligent routing options to optimize call management. Embracing these advanced features can significantly elevate your organization's customer interaction strategy.

Are you in the market for a modern phone system? CloudTalk.io presents an advanced cloud-based phone solution tailored for small and medium enterprises, startups, and online retailers. It is also compatible with both sales and customer service call centers, enhancing their operational efficiency. With over 25 integrations available for popular CRM, helpdesk, and e-commerce platforms such as Shopify, Salesforce, and Pipedrive, you can easily connect your existing tools. Additionally, our dedicated 5-star customer success team is committed to ensuring a smooth transition, whether you’re migrating from another system or establishing a new cloud call center from the ground up. Our rapid growth is evident, as we have formed successful collaborations with more than 1,000 companies globally, including renowned names like DHL, Yves Rocher, and Karcher. Plus, you can try CloudTalk risk-free with a 14-day trial that doesn't require any credit card information, allowing you to explore its features without commitment. Experience the benefits of an innovative communication system today!

Jiminny stands out as a premier Conversation Intelligence platform that captures and evaluates vital market insights through video, voice, and email communication. Utilizing advanced AI technology, it streamlines data entry into CRM systems, thus freeing up valuable time for your team and enhancing overall productivity. This allows revenue teams to concentrate on smarter selling techniques, leading to accelerated growth and a higher number of closed deals. The platform features an intuitive design and provides actionable insights, enabling managers to successfully nurture their teams while allowing executives to make informed, data-backed decisions with confidence. Users experience tangible ROI within just six months, thanks to a smooth onboarding process and an easy-to-navigate interface. By harnessing Jiminny's capabilities, your business can turn conversation intelligence into a significant catalyst for revenue advancement and long-term success.

Experience immediate joy and quick communication with Zoho Desk's integrated Chat widget, enabling rapid responses to customer inquiries. The chat feature embedded within Zoho Desk ensures that you are readily available to assist customers who may struggle to find information in your Help Center. Customers can quickly reach out to your agents for prompt answers and support, enhancing their experience. For more intricate issues, agents have the ability to transform chat discussions into tickets, ensuring proper tracking and resolution. All context from chat interactions is stored, eliminating any potential delays in service. Furthermore, chat tickets can be assigned to your team's reliable specialists, promoting accountability. Zoho Desk also facilitates the delegation of tickets from various channels to designated agents and teams, streamlining workflow and enhancing efficiency, ultimately contributing to customer peace of mind. This seamless integration fosters a more connected relationship between your team and clients.

GoTo Connect enhances your business's professional image significantly. As a comprehensive, cloud-based business telephone system, GoTo Connect supports countless organizations across diverse sectors and sizes in elevating their communication methods and attaining enhanced success. The Hosted VoIP service from GoTo Connect offers an extensive array of functionalities that can effectively substitute traditional landline phones, including unlimited voicemail options and automated attendants, making it a versatile choice for modern businesses. With its robust features, GoTo Connect not only streamlines communication but also fosters collaboration within teams, ultimately driving productivity and growth.

Gong is a powerful AI-driven revenue platform designed to help businesses consolidate their revenue processes and refine their engagement strategies. By seamlessly integrating with current CRM systems, it delivers comprehensive customer insights, precise forecasting, and enhanced sales performance. The platform empowers teams by providing analytical intelligence on customer interactions, reducing repetitive tasks, and boosting overall productivity. With innovative features such as Gong AI and the Gong Data Engine, organizations can optimize their operations, elevate sales training, and achieve better business results. Additionally, Gong’s focus on data utilization ensures that teams can make informed decisions to drive growth.

Introducing ConneXio Cloud, an all-encompassing platform designed for Unified Communications as a Service (UCaaS), customer engagement, and workforce management that combines simplicity with efficiency. This comprehensive suite offers a range of communication and management tools including AI-driven voice recognition IVRs, omni-channel support, voicemail and call menu builders, VoIP web phones, and CRM integration. Additionally, it features UCaaS/CCaaS capabilities, a predictive dialer, as well as options for BPO and outsourcing. Tailor the specific solutions you need to connect with customers throughout their entire journey via their preferred communication channels, no matter where they are located globally. Deliver a luxurious, VIP experience that is so seamless and proactive that it will leave your customers feeling as though you can anticipate their every need. With features like real-time analytics and reporting, custom-tailored solutions, and cutting-edge AI and machine learning technologies, paired with an industry-leading VoIP network, ConneXio Cloud empowers businesses to enhance customer interactions like never before. Elevate your service standards to ensure customer satisfaction and loyalty in every engagement.

Aircall serves as the preferred cloud phone solution for contemporary brands with teams of three or more users. It offers smooth integration with leading CRM and Helpdesk platforms, facilitating effective communication for sales and support teams. Administrators have the ability to effortlessly add phone numbers from over 100 countries, adjust team size based on seasonal needs, and obtain comprehensive insights through real-time analytics. Trusted by over 3,000 companies globally, Aircall can be accessed through both desktop and mobile applications. Experience the benefits first-hand by initiating a risk-free trial today and discover how it can enhance your business communications!

The *astTECS IPPBX system serves as the perfect solution for businesses of all sizes, ensuring a comprehensive set of high-end features at a reasonable cost while holding TEC certification from the Government of India. This innovative PBX solution empowers organizations to be adaptable, forward-thinking, and competitive, all while streamlining telecom costs. Additionally, the *astTECS Call Center Dialer stands out as an omnichannel contact center solution, featuring a sophisticated real-time dashboard to monitor agents effectively. With the incorporation of advanced analytics and AI-driven capabilities, this dialer significantly enhances both agent productivity and customer interactions. Furthermore, *astTECS offers a robust call recording solution tailored for your business needs, with an intuitive voice recorder that boasts a range of advanced functionalities. Seamless integration with various PBX systems is a key benefit, as it supports ISDN/PRI, IP, analog lines, and mobile networks, ensuring comprehensive recording of all incoming and outgoing calls. This all-in-one solution not only optimizes communication but also facilitates better decision-making through detailed call insights.

Freshcaller is a cost-effective cloud-based solution that enables businesses to establish connections with their clientele. With the capability to provide phone numbers in over 90 nations, Freshcaller allows users to effortlessly create a contact center in just a few straightforward steps. The software integrates smoothly with a variety of CRM and Helpdesk platforms, facilitating collaboration between sales and support teams. Administrators can access real-time insights regarding customer interactions and agent performance through robust reporting and analytics features. Agents have the flexibility to take calls on their desktops or laptops, whether they are using Android or iOS devices, thereby fostering a completely connected yet remote contact center environment. Additionally, administrators can easily add agent licenses, purchase extra numbers, top up call credits, and enhance their pricing plan as needed. Renowned for its modern and dependable service, Freshcaller is trusted by over 7,000 clients around the globe, making it a popular choice for businesses seeking efficient communication solutions.

Remote teams can effectively utilize cloud phone systems, and JustCall offers a versatile solution that functions seamlessly on any device, enabling sales and support teams to communicate from anywhere at any time. Users can swiftly acquire phone numbers across 70 different countries and initiate or receive calls within moments. In just a few minutes, you can establish your own cloud phone framework, making JustCall the quickest and most straightforward option for managing your telecommunication needs. Discover how companies leverage JustCall to streamline their phone communications, enhancing agents' abilities to boost sales and conversion rates. Eliminate the complications of manual dialing and data entry, potentially increasing your sales call volume and productivity by as much as 300%. Moreover, with features like IVR and Smart Call Routing, as well as Live Call Monitoring, you can ensure a smooth customer experience. The addition of SMS Bots allows you to provide clients with responsive support around the clock, while automated integrations can connect with various business tools and applications. Utilizing CRM systems, Helpdesk solutions, and other software automation tools, you can create efficient workflows that benefit both support and sales teams, ultimately leading to greater operational success. By implementing these advanced features, organizations can not only improve their internal processes but also enhance customer satisfaction significantly.

CallMonitor is specifically designed for business executives, managers, and supervisors who rely on mobile call systems within their teams. This all-encompassing call monitoring software is packed with features aimed at boosting organizational efficiency while keeping you well-informed about communications. It provides essential insights and compelling statistics related to your company's telephonic interactions. Once CallMonitor is installed on your employees' devices, you can promptly start overseeing calls and conveniently access their call history, logs, recordings, and performance metrics via your web browser. Moreover, it comes with a customer database that monitors call trends for each client, allowing for a more personalized approach. With CallMonitor, you have the capability to examine the complete call history and logs of your workforce, facilitating effective supervision of your call center's activities. The software offers a wide range of statistics that support the effective management of your call center, and it also enables you to listen to recordings of each call made by your operators, thanks to its superior call recording features. This tool is indispensable for ensuring a high standard of accountability and performance evaluation among your team members, ultimately driving better results for your organization. Additionally, its user-friendly interface makes it easy for managers to navigate the various features, leading to more effective decision-making processes.

Utilize call analytics to monitor all phone interactions that stem from digital and advertising platforms, enabling you to pinpoint which sources yield the highest conversion rates. Maintain rigorous product quality standards by evaluating these calls, which in turn boosts your market efficiency and guarantees strong quality assurance measures. Offer insightful feedback that contributes to a favorable return on investment for your clients while facilitating the transformation of conversations into successful sales through connections with various businesses and agencies. The Call Forwarding service allows for flexible remote operation without missing important phone calls, granting your business the crucial adaptability necessary to maximize transactions in a rapidly changing environment. Effortlessly capture essential information by recording calls, ensuring you remain updated on customer feedback and that no important action items slip through the cracks. Furthermore, dynamic number insertion enables real-time modifications to your business phone numbers displayed on your website, tailored to the specific sources of online marketing, thus allowing marketers to identify which campaigns brought in the most traffic. This thorough tracking and analysis not only simplify communication but also significantly bolster overall marketing strategies, ensuring businesses remain competitive and responsive to market demands. By integrating these tools, companies can enhance their operational efficiency while driving better engagement with their target audience.

Qoli.AI is an advanced monitoring solution designed for individual users and organizations, emphasizing digital security, productivity, and overall well-being. For personal users, it helps manage screen time, monitors mobile activities, tracks application usage, provides contact access, and allows for the examination of call and text histories, contributing to a healthier digital balance. In the business sector, Qoli.AI offers crucial fleet management features such as GPS tracking, real-time vehicle monitoring, driver performance assessments, route optimization, and geo-fencing, all of which significantly improve safety and operational effectiveness. Furthermore, it includes capabilities like keystroke logging, activity monitoring, and automatic screenshot functionality, ensuring compliance while also promoting higher productivity among staff. This multifaceted approach to monitoring positions Qoli.AI as a valuable tool for enhancing digital experiences across both personal and professional domains, making it an indispensable asset in today’s tech-driven environment.