List of the Top 13 Computer Aided Dispatch Software for Windows in 2025

HorizonGo is a versatile, cloud-based trucking software that allows you to access your customers, drivers, and equipment remotely whenever needed. Developed by Melton Technologies, HorizonGo's software solutions streamline operations by minimizing expenses and time consumption. By leveraging cloud technology and unique mobile applications, it fosters smooth interactions among owners/operators, dispatchers, drivers, and clients. Furthermore, all information created from load booking through to delivery is accessible in real-time. The digital reporting feature simplifies processes by removing the necessity for manual entry and retrieval of data from Excel. As a leading force in cloud-based trucking software, HorizonGo is designed to enhance efficiency and connectivity within the industry. Its innovative approach ensures that all stakeholders are kept informed and connected at all times.

From the moment you don your headset to the time you head home, your community and fellow officers rely on your dedication and skill. Your daily responsibilities involve connecting those in need with those ready to assist, all while managing the fine line between order and chaos, leaving little room for technical glitches. What you require is a tool crafted from the rigorous demands of the busiest shifts, one that has been energized by countless cups of coffee—an essential for any dispatcher seeking fulfillment in their role. Enter EFORCE®, CAD. This state-of-the-art Computer-Aided Dispatch System is swift and designed to allow agencies to concentrate on their critical missions rather than dealing with software issues. An intuitive CAD like EFORCE® is exactly what you need to streamline your workload and enhance your efficiency. Created by those who understand the dispatcher's perspective, EFORCE® CAD boasts user-friendly features tailored for optimal performance during your shifts. With the right tools at your fingertips, you can focus on your essential tasks without distraction. Don’t miss the chance to experience all that EFORCE® has to offer—sign up for a product demo today and witness the transformation it can bring to your dispatch operations!

UnicoTaxi provides a versatile and cost-effective taxi service via its innovative dispatch system, skillfully linking taxi operators with their selective customers. Our all-encompassing platform boasts advanced taxi management and dispatch software, which includes an intuitive mobile app for riders to book their journeys, a dynamic driver application to manage these bookings, and a well-organized admin panel that oversees the entire process. This cohesive strategy guarantees a smooth experience for both drivers and passengers. Furthermore, our system is built to evolve in response to the changing demands of the transportation sector, ensuring it remains relevant and efficient. By continually refining our offerings, we aim to enhance the overall quality of service provided to all users.

Infinite Cab, an innovative taxi booking platform akin to Uber, has been developed by skilled experts focused on taxi application solutions. This comprehensive taxi dispatch system enables you to build a strong transportation business through proficient taxi app creation. Our wide array of features is tailored to assist you in overcoming the obstacles and rivalries present in today’s marketplace. We deliver outstanding functionalities in our taxi booking and cab management software, ensuring smooth and reliable operations that propel significant growth and elevate your business to new heights. The Uber clone application and our taxi dispatch software come equipped with a user-friendly mobile app for riders to easily request rides, an effective driver app for handling passenger requests, and an all-encompassing admin panel for managing the entire operation, thus guaranteeing efficiency and productivity in every facet of the service. Furthermore, our platform is regularly enhanced to integrate the latest trends and advancements in the transportation sector, ensuring that your business remains competitive and up-to-date. As the industry evolves, we remain committed to adapting our solutions to meet the changing needs of our clients and their customers.

If your goal is to redefine the taxi service landscape, we are here to transform your operations by streamlining your dispatch processes with remarkable efficiency. TaxiMobility is at the forefront of innovative technology with a distinctive taxi dispatch system designed specifically for the diverse needs of non-emergency medical transportation (NEMT). Our platform is not only user-friendly and cost-effective, but it also addresses the mobility requirements of individuals with disabilities, featuring GPS vehicle tracking that allows for effortless and automated monitoring of vehicle positions to ensure safety and comfort. In addition, our robust dispatch module is committed to meeting the mobility demands of the e-hailing market, offering cutting-edge medical transportation software that comes equipped with powerful functionalities that raise the bar within the industry. By choosing TaxiMobility, you are investing in the essential tools that will not only enhance your operational efficiency but also enable you to deliver outstanding service to your clients. Ultimately, our goal is to empower your business to thrive in an ever-evolving transportation landscape.

In emergency response centers, having access to accurate and comprehensive information is vital in critical situations where lives are at stake. Spillman Flex’s law enforcement dispatch software, combined with CAD mapping tools, facilitates the rapid deployment of the appropriate units to those in distress. This system is designed to accommodate various public safety answering points, jurisdictions, and disciplines on a cohesive platform while enabling individual agencies to preserve their autonomy through customizable configurations and reports. You can seamlessly log calls, dispatch units, and retrieve information either via your keyboard and mouse or directly through the CAD command line, which provides helpful prompts for swift and precise command entry, ultimately saving essential time. The software includes user-friendly features like right-click options and drag-and-drop capabilities to further improve usability. This streamlined interface allows dispatchers to concentrate on what is most important—efficiently addressing emergencies and ensuring public safety. Furthermore, an intuitive system not only enhances operational efficiency but also empowers dispatchers to perform their duties with greater confidence and effectiveness.

Valor's CAD (Computer Aided Dispatch) solutions are employed by military forces, law enforcement bodies, and Public Safety Answering Points (PSAPs) worldwide to improve their call-for-service (CFS) processes, enhance emergency coordination, and strengthen public safety initiatives. Designed with user-friendliness and customization in mind, this commercial off-the-shelf (COTS) system boasts strong command and control features alongside extensive reporting capabilities, equipping command personnel, communication units, and first responders with immediate access to both real-time and historical incident information, thus supporting more informed decision-making. Moreover, the Valor RMS (Records Management System) seamlessly integrates with Valor CAD and other modules such as BOLO, Evidence, and Warrants within the Valor Incident Management System (Valor IMS), all operating on a single SQL database. This integration enables Valor RMS to efficiently extract data from finalized CAD events and automatically fill in an officer’s initial incident report, significantly enhancing the precision and speed of information dissemination among departments. The smooth flow of data not only boosts operational effectiveness but also guarantees that vital information is always accessible for subsequent reference and analysis, fostering a more informed and prepared response team. Ultimately, these advanced features and integrations work together to create a cohesive system that aids in maintaining public safety and improving response times during critical situations.

RIMS CAD enhances complex operations through its efficient methodology, providing straightforward and often automated access to vital records information. Both frontline staff and management are able to promptly retrieve detailed data related to patrol activities and dispatch operations. With RIMS Computer Aided Dispatch (CAD) and its extensive range of interconnected products, communication experts can perform multiple integrated tasks within a single advanced platform. For over 36 years, RIMS CAD has consistently met the demanding needs of PSAPs, law enforcement, Fire/EMS personnel, and various public safety professionals. Each component of the RIMS System, including the Computer Aided Dispatch, is crafted for user accessibility and simplicity in learning. Users often find that the most effective way to understand the features of RIMS is to engage with the system directly and explore its capabilities. Typically, individuals can quickly grasp the essential functionalities of CAD within a matter of minutes, while our thorough training program lasts just two days, making it both efficient and easily accessible for all users. This streamlined training process guarantees that professionals can swiftly adapt to the system, thereby significantly improving their operational productivity. In addition, the seamless integration of features allows for a more cohesive workflow among team members.

Our CAD system goes beyond conventional computer-aided dispatch by integrating features like fleet management, shift scheduling, and customizable reporting, while still providing exceptional dispatch capabilities. It offers seamless connectivity with Creative ePCR and all major ePCR platforms, presenting a comprehensive overview of open calls and bus assignments, along with dashboards for scheduled calls, runs sorted by billing status, and data that underpins effective quality improvement and assurance reporting. Utilizing location-based technology, it adeptly assigns calls to the nearest available ambulance, considering both distance and real-time travel conditions. Users can quickly enter call details because Creative Dispatch automatically gathers patient information and checks real-time insurance eligibility. Available on Android, iOS, and Windows devices anytime and from any location, it streamlines data collection processes, allowing medics to concentrate on patient assessment, treatment, and safety. Furthermore, the user-friendly interface enables the swift documentation of patient assessments, vital signs, and treatment protocols, ensuring medics can provide timely and effective care without unnecessary delays. In a dynamic and fast-paced environment, empowering medics with the right tools can greatly enhance patient outcomes, ultimately fostering a more efficient emergency response system. The ability to adapt to various situations further underscores the system's importance in improving healthcare delivery.

EnRoute Mobile serves as an all-encompassing mobile CAD (Computer-Aided Dispatch) platform designed specifically for first responders in law enforcement, firefighting, EMS, and ambulance services. It enhances response times and situational awareness by offering immediate access to vital incident information. Key features include optimized routing with turn-by-turn navigation that accounts for road closures and hazards, real-time mapping of active incidents, and details on nearby units to facilitate better coordination. Responders can access essential data, including cautionary notes, contact information, ingress and egress routes, and the locations of hazardous materials, which supports informed decision-making in critical situations. The system also promotes real-time communication not just with dispatch but among various units, while enabling quick data retrieval through license scanning. With ongoing updates about incidents, responder status, and important notes, EnRoute Mobile enhances communication and safety for all participants. Moreover, the user-friendly interface is designed for various input methods, such as touchscreen, keyboard, and function keys, ensuring that it remains accessible to all users. This versatility allows first responders to efficiently utilize the system, irrespective of their technological expertise, which is crucial in high-pressure scenarios. Ultimately, EnRoute Mobile stands out for its capacity to adapt to the unique needs of emergency responders, reinforcing their effectiveness in the field.

Implement a thorough fleet management and trucking cycle to effectively supervise every aspect of your business operations. Optimize your accounting system to eliminate redundant data entry, allowing for seamless management of vital information through automated processes. Access your data through a variety of dashboards and gain insights whenever necessary, supported by a flexible ad hoc reporting feature. Boost your business's efficiency with mobile access, enabling you to oversee operations while on the move. You will have access to functionalities such as EDI, OTM, ACE/ACI, IFTA, PC-Miler, Web Quotes, and Web Tracking. Offer your customers self-service capabilities that are available 24/7. By leveraging these comprehensive tools, you can revolutionize your operational processes and substantially enhance productivity. Furthermore, the capacity to analyze your data through diverse dashboards ensures you remain well-informed and prepared to make timely decisions that drive your business forward. This holistic approach not only streamlines operations but also fosters greater client satisfaction and engagement.

Phoenix CAD is engineered with Dispatchers in mind, making it versatile enough for organizations of various sizes, whether functioning within a single jurisdiction or spanning multiple jurisdictions and agencies. It acts as a vital resource for efficiently managing service calls related to Law Enforcement, Fire, EMS, and OEM/DPW. The software features crucial call entry and dispatch functions, which guarantee that emergency responders receive essential information without delay. Furthermore, it integrates flawlessly with all E911 systems, allowing for the automatic input of ANI/ALI information directly into the call-taking interface. ProPhoenix presents a fully integrated approach that merges both on-premise and cloud-based solutions, covering a wide array of services including CAD, Mobile, Law RMS, Fire RMS, Corrections Management, EMS, Internal Affairs, and Citizen Services. At ProPhoenix, we value customer insights, adopt industry best practices, and strive to develop exceptional software applications. Our development, support, and implementation teams are grounded in the practical experiences of our committed personnel, ensuring that we effectively address user requirements. This unwavering dedication to partnership and ongoing enhancement not only distinguishes us but also reinforces our position in the public safety software landscape, driving us to continuously evolve our offerings for better service delivery.

PTS Platinum Plus products are crafted to be intuitive, ensuring that even first-time users can navigate them with ease. Each stage of usage is accompanied by detailed help features, enhancing user experience. While PTS mainly targets small to mid-sized agencies, its powerful functionalities are equally effective for larger organizations in the sector. The platform supports multiple deployment methods, such as SaaS cloud solutions, on-premise installations, or systems managed by agencies, accommodating the unique needs of every agency. Moreover, it streamlines incident reporting for law enforcement, covering aspects like arrests, citations, evidence management, and compliance with NIBRS standards. Additionally, PTS offers specialized dispatch and event management tools tailored for 911 call centers, law enforcement, and emergency responders. Its capabilities span from fundamental booking and release functions to advanced jail and offender management, including the handling of mugshots and warrants. Users are empowered to conduct NCIC queries for criminal warrants, stolen items, and missing individuals from various devices like smartphones, tablets, or laptops, which ensures adaptability and efficiency across different operational scenarios. This adaptability ultimately positions PTS as an invaluable resource for agencies aiming to bolster their law enforcement and management functions, making it a top choice in the industry.