List of the Top 25 Free Customer Data Platforms (CDP) in 2025

Twilio Segment's Customer Data Platform (CDP) equips businesses with the essential data infrastructure required to prioritize customer needs in all their strategic choices. By leveraging Twilio Segment, organizations can gather, consolidate, and direct their customer information to any desired system. With over 25,000 businesses utilizing Twilio Segment, they are empowered to make instantaneous decisions, boost their growth, and provide exceptional customer experiences. This makes Twilio Segment an indispensable tool for companies aiming to enhance their customer engagement and drive success.

Established in 2011 as a pioneer among mobile measurement partners, Kochava now facilitates campaign tracking across all devices, channels, and audience segments. Leverage advanced multi-touch attribution, innovative marketing mix modeling, and continuous incremental measurement techniques to cultivate growth strategies that are both data-driven and respectful of privacy. Gain insights into which cross-channel methods effectively enhance customer acquisition and retention. The platform boasts essential features such as comprehensive app attribution and analytics, cost and return on investment assessments, deep linking capabilities, marketing data management, ETL support, ad fraud detection, and a suite of strategic services. Kochava’s extensive library of software development kits (SDKs) ensures seamless measurement support across mobile applications, connected TVs, websites, and various other devices. With integrated solutions, clients can effortlessly activate and evaluate their campaigns on platforms like Google Ads, Meta, Apple Search Ads, X, Snap, Roku, LG Ads, Amazon Ads, NBCUniversal, TikTok for Business, Yahoo, and a multitude of additional ad networks, CTV platforms, and major publishers. Adopt a privacy-centric measurement approach with comprehensive support for Apple’s SKAdNetwork on iOS, Google’s Privacy Sandbox on Android, and a forward-thinking marketing mix modeling platform that safeguards your measurement capabilities for the future. This commitment to privacy not only enhances data integrity but also builds trust with users, ensuring sustainable growth in an ever-evolving digital landscape.

OpenDQ offers an enterprise solution for data quality, master data management, and governance at no cost. Its modular architecture allows it to adapt and expand according to the specific needs of your organization's data management strategies. By leveraging a framework powered by machine learning and artificial intelligence, OpenDQ ensures the reliability of your data. The platform encompasses a wide range of features, including: - Thorough Data Quality Assurance - Advanced Matching Capabilities - In-depth Data Profiling - Standardization for Data and Addresses - Master Data Management Solutions - A Comprehensive 360-Degree View of Customer Information - Robust Data Governance - An Extensive Business Glossary - Effective Meta Data Management This makes OpenDQ a versatile choice for enterprises striving to enhance their data handling processes.

BDEX Omni IQ leverages artificial intelligence to assist businesses in discovering additional customers that resemble their ideal clientele. The BDEX Identity Graph employs a comprehensive network of SDKs, application publishers, and primary data sources, enabling companies to recognize consumers across various platforms. Each month, it authenticates more than 470 million hashed email-MAID-IP connections associated with 113 million households throughout the United States. As the sole identity platform that assures all IDs are linked to actual individuals, BDEX effectively eliminates any IDs associated with bots, click farms, and other types of ad fraud, along with temporary IDs resulting from Apple's ATT/DoNotTrack policies. Recognized by AdExchanger as the leading Identity Technology, BDEX offers solutions to enhance your targeting strategies and expand your customer base. This innovative approach not only improves marketing efficiency but also builds trust in the authenticity of consumer data used in campaigns.

Klaviyo enables companies to forge more intelligent digital connections by converting customer data into valuable and impactful interactions. It simplifies engagement for B2C brands across various channels, including email, SMS, web interactions, and customer reviews, ensuring they can reach customers at every point of interaction. With the endorsement of over 157,000 businesses, Klaviyo accelerates revenue growth in a more effective manner. The platform boasts over 350 integrations that facilitate quick onboarding for marketers. Key functionalities include predictive analytics, AI-driven automation, customizable templates, A/B testing, and user-friendly segmentation and email workflows, all designed to help marketers deliver the right message to the right audience at the optimal time. Additionally, Klaviyo provides seamless integration with payment processing and point of sale (POS) systems, including popular platforms such as Magento, Shopify, and WooCommerce, enhancing its utility for a diverse range of businesses. This comprehensive approach allows brands to not only communicate effectively but also to optimize their overall customer experience.

Smaply is an innovative software solution designed for journey mapping that offers enhanced flexibility, customization options, and comprehensive Journey Management features. This tool facilitates the creation of detailed customer journey maps while allowing users to dissect the customer experience at each step. Users can enrich each touchpoint with vital elements, visualizing the journey through images, text, emotions, KPIs, and various metrics. By incorporating pain points, potential solutions, and new opportunities, users can obtain insights more efficiently. Additionally, the portfolio graph within the workspace allows for effective tracking, ensuring that users maintain an overview and can prioritize tasks effectively. As a result, journey maps are not merely seen as deliverables; instead, they become integral to the service development process, positioning journey mapping at the heart of organizational strategies. This shift underscores the importance of understanding customer experiences in driving business success.

ZoomInfo stands out as a premier business intelligence platform that equips companies with extensive data and insights regarding other businesses, professionals, and prevailing market trends. By offering in-depth profiles, contact details, and firmographics for millions of organizations and key decision-makers, it enables firms to refine their sales, marketing, and recruitment strategies effectively. Utilizing AI-enhanced analytics and data mining techniques, ZoomInfo provides practical insights that empower businesses to discover new opportunities, streamline their outreach efforts, and make well-informed decisions. The platform's features for lead generation, account management, and sales prospecting make it a favored choice among sales and marketing teams seeking to boost growth, enhance targeting, and improve customer engagement. Furthermore, its user-friendly interface and robust data offerings ensure that companies can stay ahead in today's competitive landscape.

Optimizely stands as the world’s foremost authority in Progressive Delivery and Experimentation, enabling top-tier companies to effectively test and roll out new features and experiences for their clientele. By prioritizing data-driven insights, ongoing experimentation, and relentless innovation, it shapes digital experiences that revolutionize organizations. The Optimizely One platform is your gateway to unlocking your digital capabilities, emphasizing the importance of crafting human-centered digital interactions. Discover how to eliminate uncertainty and ensure every engagement is meaningful and actionable. In today’s digital commerce landscape, the focus extends far beyond mere products, catalogs, and transactions; it involves weaving narratives, stirring emotions, and fostering trust. Remember, business is not something you are entitled to; rather, it is earned through every single interaction you have. Ultimately, establishing genuine connections with customers is vital for long-term success.

Pimcore offers a unified platform that consolidates all business information, effectively minimizing data silos and enhancing the reliability of data through its integration of PIM, MDM, CMS, DAM, and eCommerce functionalities. This platform empowers users with extensive control over various data assets, such as product, customer, and vendor information, applicable across diverse organizations and sectors. Additionally, Pimcore stands out as the sole open-source experience management solution that flawlessly merges content and commerce, eliminating the dependency on external services. With robust multilingual capabilities, it ensures that CMS, eCommerce, and PIM can cater to a global audience, providing a truly universal customer experience. Furthermore, Pimcore excels in creating top-tier eCommerce ecosystems that facilitate exceptional B2B and B2C omnichannel experiences. Its agile and adaptable architecture is designed to meet changing business demands and future requirements, making it a scalable solution. Moreover, Pimcore guarantees universal connectivity, allowing data from any source to be integrated, accessed, and utilized by its applications, business processes, and users, thus driving efficiency and collaboration within organizations. This comprehensive approach positions Pimcore as a vital tool for businesses seeking to streamline operations and enhance their digital presence.

CustomerLabs CDP is a digital marketing solution hosted in the cloud, designed to assist agencies, SaaS providers, and Ecommerce marketers in tracking, identifying, segmenting, synchronizing, and analyzing customer data effectively. This platform empowers marketers to craft personalized campaigns that span various channels without needing assistance from developers. You can gather and monitor customer information from diverse sources such as your website, apps, CRM, email, service platforms, and offline interactions. With identity resolution capabilities, it enables you to connect anonymous users across different platforms, providing a comprehensive 360-degree insight into your customers. Additionally, you can create targeted customer segments based on behavior, demographics, and user characteristics to facilitate timely messaging across multiple channels. Furthermore, this customer data can be effortlessly integrated with your current marketing tools, including Google Analytics and Google AdWords, enhancing your overall marketing strategy. With CustomerLabs CDP, you can ensure the accuracy of your customer data, ultimately supporting and informing your marketing choices more effectively. As a result, your marketing efforts can become more focused and successful, leading to improved customer engagement and satisfaction.

Streamline your LinkedIn profile searches and imports to enhance your prospecting efforts. The foundation of any successful business is establishing connections with the right individuals. Without effective automation tools, navigating through social networks can become tedious and time-consuming. With just a single click, you can import complete information (beyond just Name and Role) from hundreds or even thousands of potential leads. Unlike regular users, you won't be tracked by LinkedIn, allowing for greater flexibility in your activities. By activating Auto Import, you can easily view and incorporate profiles into your Jobin repository. This process also allows for smooth integration of data, ensuring that you avoid creating duplicates. Although LinkedIn profiles contain a wealth of valuable insights, they often lack comprehensive details. It's common for essential information like emails, phone numbers, and other social media accounts to be kept private or omitted entirely, which can limit your outreach efforts. By addressing these challenges, you can significantly enhance your networking capabilities and build a more robust prospect base.

SALESmanago offers comprehensive solutions that tackle the essential challenges faced by contemporary eCommerce businesses by identifying website visitors, analyzing their online activities and transactions, and leveraging its AI hyper-personalization engine to enhance customer experience and provide meticulously customized offers throughout the entire customer journey across various marketing channels. This software does not require any coding skills, making it accessible to organizations of all sizes and simplifying the integration process. Users benefit from extensive support that includes educational resources and guidance from Customer Success advisors, ensuring that everyone can find the ideal solution from the diverse range of SALESmanago offerings. Among the innovative AI-driven features we provide are: complete website personalization, dynamic one-to-one email marketing, multichannel abandoned cart recovery, AI-enhanced product recommendations across all platforms, loyalty programs, a search engine turbocharger, progressive profiling, an ABX testing engine, an eCommerce dashboard, a workflow generator, and a total of 650 additional features specifically designed for eCommerce and B2C enterprises. This extensive suite of tools empowers businesses to optimize their operations and engage more effectively with their customers.

RudderStack serves as an intelligent solution for managing customer information flows. With it, you can effortlessly construct pipelines that integrate your complete customer data ecosystem. Furthermore, you can enhance these pipelines by sourcing data from your data warehouse, facilitating enriched interactions within customer tools for identity stitching and various other sophisticated applications. Begin developing more intelligent customer data pipelines now to maximize your insights.

Product managers, marketers, and business analysts utilize Indicative to enhance customer engagement, boost retention, and improve conversion rates. By integrating all your customer data sources, Indicative creates a comprehensive overview of your audience. This holistic perspective provides essential insights necessary for expanding your customer base, developing exceptional products, and driving sales growth. Additionally, Indicative offers a free plan that grants you access to its powerful behavioral analytics platform, accommodating up to 1 billion user actions each month, which is particularly beneficial for businesses looking to maximize their analytical capabilities without upfront costs. By leveraging these features, organizations can make data-driven decisions that lead to improved outcomes.

Dreamdata serves as a powerful B2B revenue attribution solution that equips go-to-market teams with the insights needed to understand their effects on growth and performance. By streamlining the process of data collection and modeling, it offers a comprehensive view of the customer journey that promotes informed decision-making based on data. Key Features: - Automated Data Collection & Unified Model: Gathers first-party data from various sources, including your website and marketing/sales tools, to create a holistic view of customer interactions. - Multi-Touch Attribution: Provides precise revenue attribution to individual touchpoints, delivering clear insights into the ROI of various campaigns and channels. - Buying Signals & Lead Prioritization: Detects accounts showing high intent and prioritizes leads to enhance sales effectiveness and efficiency. - Campaign Performance Analysis: Assesses the success of campaigns, facilitating optimization decisions backed by data. - Custom Audiences & Data Activation: Develops targeted audience segments based on insights from the customer journey, allowing for tailored campaigns across different platforms. - Industry Benchmarking: Evaluates your performance in relation to industry norms, helping to identify improvement opportunities and gain a competitive edge. - Intuitive Interface: A user-friendly design allows for seamless navigation and the extraction of actionable insights, making it accessible for all team members. Moreover, the platform's capabilities streamline collaboration among teams, fostering a more integrated approach to revenue growth.

LayerFive is at the forefront of AI innovation with its patent-pending technology designed to pinpoint consumer identities from a multitude of enterprise data sources, encompassing both online platforms like websites and mobile apps, as well as offline resources such as CRM systems, loyalty programs, and order management systems, which collectively form a unified consumer profile. This robust platform significantly boosts marketing return on investment by over twofold through its advanced omni-channel attribution and consumer journey analytics, essential components of the 360 Marketing Analytics suite. In addition, LayerFive supports companies in complying with stringent data privacy regulations such as GDPR and CCPA by allowing consumers to access and manage their profiles directly, leading to considerable cost reductions and a decreased likelihood of regulatory violations. The technology employs both deterministic and novel probabilistic techniques to integrate consumer data across all enterprise sources effortlessly. LayerFive’s proprietary first-party tagging system also ensures high-quality data capture from enterprise websites while maintaining data integrity in the face of declining third-party cookies, which enables businesses to extract meaningful insights from their data holdings. This comprehensive strategy not only enhances marketing efficacy but also builds consumer trust by emphasizing the importance of privacy and data protection, establishing a brand reputation that values customer relationships. Moreover, LayerFive's commitment to transparency in data usage sets a new standard for ethical marketing practices in today’s digital landscape.

Senzing® offers a cutting-edge entity resolution API software that stands out for its affordability, user-friendliness, and powerful data matching and relationship detection features. With this software, you can seamlessly and automatically identify and resolve records concerning individuals, organizations, and their connections in real time as fresh data enters the system. The comprehensive and highly precise insights provided by Senzing can help lower operational costs while simultaneously opening up avenues for new revenue streams. Senzing's libraries are versatile and can be implemented on-site or in cloud environments, tailored to fit your specific architectural and environmental needs. Importantly, all data remains within your own system and is never transmitted to Senzing, Inc. The software requires very little data preparation, eliminating the need for tuning, training, or specialized entity resolution experts. Additionally, a complimentary proof of concept can be executed in approximately six hours on either AWS or bare metal, and you can experiment with the Senzing API for free on up to 100,000 records. This makes it an attractive option for businesses looking to enhance their data management capabilities without significant upfront investment.

Seamlessly transfer your marketing data into any data warehouse or cloud storage solution of your choice, such as BigQuery, Snowflake, Redshift, Azure SQL, AWS S3, Azure Data Lake, and Google Cloud Storage, using our cloud-hosted and fully-managed ETL pipelines. Our all-encompassing marketing data warehouse integrates all aspects of your marketing data, yielding critical insights into areas like advertising effectiveness, cross-channel attribution, content performance, competitor analysis, and much more. Furthermore, our customer data platform enables real-time identity resolution across multiple data sources, creating a unified view of the customer and their overall journey. Electrik.AI operates as a cloud-based marketing analytics tool and a comprehensive service platform focused on enhancing your marketing initiatives. In addition, Electrik.AI’s Google Analytics Hit Data Extractor is designed to enhance and retrieve the un-sampled hit-level data sent to Google Analytics from your website or application, consistently transferring it to your designated database, data warehouse, or data lake for advanced analysis. This approach guarantees that you have access to the most precise and actionable data, allowing you to effectively shape and drive your marketing strategies. By leveraging these innovative tools, businesses can significantly improve their decision-making processes and overall marketing performance.

The integration of automated behavioral segmentation and customer journey mapping, along with detailed reporting, facilitates effortless synchronization of lists between various platforms. You can tap into the full potential of a data team directly within an application, allowing for the resolution of even the most complex marketing challenges. Easily navigate and adjust segments across different timeframes and customer demographics to reveal new avenues for successful marketing initiatives. Our customer segments can be seamlessly incorporated into popular platforms like Klaviyo, Google, and Facebook, ensuring a cohesive source of truth without necessitating any coding expertise. By simplifying data analytics, we empower entrepreneurs, regardless of their familiarity with data, enabling businesses of all sizes to leverage insights in their pursuit of innovation. During my tenure with the LinkedIn data team, we concentrated on optimizing user targeting for a variety of campaigns, a process we affectionately termed "list pulls." This approach involved methodically prioritizing users based on specific criteria and their likelihood of purchasing targeted products. Our work resulted in the creation of vast tables containing hundreds of millions of data rows, illustrating the depth and intricacy of the insights we analyzed. Such a comprehensive system not only improves decision-making processes but also fosters strategic growth across all sectors, demonstrating the power of data-driven strategies in today's business landscape. Ultimately, the ability to effortlessly harness these insights can transform how organizations interact with their customers and drive sustained success.

We enable prominent global brands to forge connections, engage audiences, and derive insights from users through interactive content and openly accessible data. By nurturing a mutually advantageous relationship with your audience, you can enchant them with alluring and meaningful interactive experiences. Fuel lead generation by showcasing personalized offers and incentives based on dynamically generated user personas. Amplify user engagement, acquire real-time insights, and assess results through our detailed dashboard and reporting tools, or take advantage of our specialists' expertise! Effortlessly design and distribute enjoyable, captivating, and unobtrusive interactive content that integrates smoothly with your digital platforms. Build a deeply engaged user community while gaining valuable insights into their preferences through each interaction, utilizing transparent first-party data that is in line with GDPR and CCPA regulations. Launch a strong, continuous engagement strategy alongside a clear data approach with our comprehensive SaaS solution. Drawing on five years of experience and over 10 million engagements, our platform has been precisely tailored to meet the evolving demands of both businesses and their customers. This revolutionary solution not only fosters sustainable growth but also strengthens customer relationships, ensuring that your brand remains relevant and connected in a rapidly changing marketplace.

Simplify the complexities of analyzing disparate data from various sources to pinpoint areas for revenue enhancement and churn mitigation. By centralizing your product, customer, and subscription data on journy.io, you can reveal ideal customer profiles along with their favored features, allowing for meaningful engagement with your most valuable accounts and users. This platform provides deep insights into critical data points and usage trends that heavily impact acquisition, conversion, expansion, and churn rates. You can also implement automated playbooks customized for both high-potential and lower-potential accounts to meet your targets in conversion, growth, and retention. Moreover, continually refine your strategies to boost their effectiveness over time. Enhance your engagement strategies by seamlessly integrating with third-party applications, making the most of real-time, synchronized product data. journy.io can facilitate email drip campaigns, create sales tasks in your CRM, initiate in-app onboarding processes, or deliver notifications to your team through Slack, ensuring that your engagement efforts are both synchronized and timely. This comprehensive suite of features enables you to adopt a more integrated and effective approach to customer relationship management, ultimately leading to improved results and sustained growth.

ZEPIC is an advanced Customer Engagement Platform that leverages AI to offer tailor-made customer interactions at every stage of the customer journey. At the heart of this platform lies Zenie AI, which consolidates data, automates multi-channel campaigns, and generates actionable insights to empower marketers in their efforts. With its integrated Customer Data Platform (CDP), ZEPIC provides a comprehensive view of customers, facilitating smart audience segmentation and activation across diverse channels. The platform's user-friendly, award-winning interface enables businesses of all sizes to design impactful marketing campaigns without requiring extensive technical skills. This capability not only streamlines marketing efforts but also significantly boosts the potential for business expansion. Moreover, by focusing on personalization, ZEPIC helps brands forge stronger connections with their audiences.

Blueshift enables brands to connect with customers on an individual basis by transforming data and intelligence into simple, actionable insights that span all channels. Our comprehensive platform merges a customer data system, AI-driven decision-making, and a multi-channel marketing center, providing brands with the essential tools to create personalized and immediate experiences at every stage of the customer journey. By leveraging this integrated approach, brands can enhance engagement and foster deeper relationships with their audience.

MetaRouter collects user interactions from applications or websites and directs them to various third-party tools. Additionally, it consolidates data into a single location for efficient storage and analysis. With just one snippet (utilizing analytics.js), marketers can easily manage the addition or removal of tools via a user-friendly interface, following the initial setup for event tracking. This streamlined process enhances data management and allows for greater flexibility in marketing strategies.

Your data warehouse serves as the definitive source of truth for customer information. Hightouch facilitates the transfer of this data to the essential tools your business utilizes. This integration ensures that your sales, marketing, customer success, and customer service teams can gain a comprehensive 360-degree perspective of each customer through the platforms they trust. By removing the hassle of repetitive data requests, Hightouch transforms data warehouses into actionable insights. Enhanced data can significantly propel growth, allowing for personalized marketing strategies across diverse channels like email, push notifications, advertisements, and social media. With Hightouch, you won't have to depend on engineering resources to make continuous improvements. Optimized data can lead to increased revenue streams, enabling you to target potential leads with tailored Product Qualified Lead (PQL) or Marketing Qualified Lead (MQL) models. A singular customer view can be effectively integrated with your CRM, ensuring that better data contributes to reducing churn rates. Your customer success CRMs should reflect a thorough understanding of your clientele, utilizing customer data to pinpoint those at risk of disengagement. Every piece of information resides within your data warehouse, and while analytics is an important starting point, Hightouch elevates it by enabling you to leverage SQL for seamless data synchronization across any SaaS platform. This operational capability allows your teams to make data-driven decisions in real time, enhancing overall business performance.