List of the Top Incident Response Software for Mid Size Business in 2025 - Page 2

ACSIA serves as a 'postperimeter' security solution that enhances traditional perimeter defense mechanisms. Positioned at the Application or Data Layer, it safeguards various platforms such as physical, virtual machines, cloud, and container environments where sensitive data is stored, recognizing these platforms as primary targets for cyber attackers. While numerous organizations employ perimeter defenses to shield themselves from cyber threats, they primarily focus on blocking established indicators of compromise (IOCs). However, threats from pre-compromise adversaries often occur beyond the visibility of these defenses, making detection significantly more challenging. By concentrating on neutralizing cyber risks during the pre-attack phase, ACSIA combines multiple functionalities into a hybrid product, incorporating elements like Security Incident and Event Management (SIEM), Intrusion Detection Systems (IDS), Intrusion Prevention Systems (IPS), firewalls, and additional features. Specifically designed for Linux environments, it also provides monitoring capabilities for Windows servers, ensuring comprehensive coverage with kernel-level monitoring and internal threat detection. This multifaceted approach equips organizations with the tools necessary to enhance their cybersecurity posture effectively.

FireHydrant emerges as the only comprehensive platform dedicated to incident management, allowing organizations to create consistency throughout the entire incident response framework, which in turn accelerates issue resolution. As the preferred incident management solution for companies navigating complex systems, FireHydrant provides developers with essential tools to quickly tackle, analyze, and reduce incidents, enabling them to focus on critical tasks such as ensuring uninterrupted business operations and enhancing customer satisfaction. Our dedication is to innovate technology that meaningfully alters the incident management field, establishing a new standard for corporate reliability. By streamlining processes and removing laborious manual tasks, we aim to offer a user-friendly, efficient, and enjoyable platform. Organizations, regardless of their size, can attain uniformity in their incident response lifecycle using FireHydrant, while its integration features significantly boost runbook automation, driving teams toward improved productivity. Ultimately, our goal is to equip teams to handle incidents not only more quickly but also with greater intelligence, fostering a culture of continuous improvement and resilience. This transformative approach positions FireHydrant as a leader in the incident management arena, ensuring organizations are always prepared for the unexpected.

Transforming your field inspections into a digital format is a breeze with Smartflow. This platform allows you to digitize various aspects such as inspections, daily operations, routine checks, checklists, and much more. With Smartflow's intuitive drag-and-drop feature, you can design intricate workflows that give you complete oversight and customization to align with your business challenges and objectives. Additionally, you can seamlessly integrate data from various sources or systems while developing your workflows. Smartflow also delivers real-time analytics and comprehensive data reports that can be shared effortlessly with your clients, enhancing transparency and communication. By leveraging these features, you can significantly boost your operational efficiency and foster stronger client relationships.

TaskCall is an all-encompassing platform designed specifically for the automation of incident response and management, catering to the needs of IT and DevOps professionals. It boasts an array of features such as on-call scheduling, AIOps functionalities, automated workflows, real-time call routing, comprehensive analytics, communication tools for stakeholders, and various integration options. Organizations across multiple sectors, including retail, healthcare, financial services, and government institutions, depend on this solution. By leveraging TaskCall, companies can significantly improve their capacity to detect, respond to, and resolve incidents promptly, which ultimately minimizes downtime and enhances teamwork among staff members. Additionally, the platform's advanced analytics capabilities allow teams to refine their incident management strategies continuously, ensuring that they are always improving their performance and efficiency. With the growing complexity of IT environments, the importance of such a solution cannot be overstated.

NamLabs Technologies, established in 2014 in India, is a software company that offers a comprehensive software suite known as Atatus. Atatus serves as a Software-as-a-Service (SaaS) platform and is designed as a unified monitoring solution, which also allows for demo access. This Application Performance Management tool encompasses various features, including complete transaction diagnostics, performance management, root-cause analysis, server performance assessment, and the ability to trace individual transactions. Additionally, our product lineup features Real-User Monitoring, Synthetic Monitoring, Infrastructure Monitoring, and API Analytics, all backed by guaranteed customer support available 24/7. We pride ourselves on delivering exceptional service to enhance user experience.

Enhance the safety and productivity of your workforce by leveraging our all-encompassing solution designed for major incidents, mass notifications, and scheduled maintenance activities. Promote robust communication across your organization by providing essential updates during emergencies and critical situations. Protect your staff from the dangers posed by major incidents, disasters, cyber threats, and other emergencies with immediate notifications that are crafted to prevent issues from escalating into more severe problems. Choose Klaxon to transform your communication strategies, improving both efficiency and adaptability in your processes. Our platform supports various notification channels, giving users the ability to choose their preferred method for urgent communications—whether through email, SMS, Voice/Telephone calls, a Smartphone App, Microsoft Teams, Skype for Business, and more. Additionally, our customizable two-way communication features empower recipients to update you on their status and confirm their safety, which is crucial for a thorough approach to incident management. With Klaxon, not only can you sustain clear communication, but you can also manage incidents effectively while ensuring your team stays informed and protected. This level of responsive communication is vital for maintaining operational continuity and enhancing overall team resilience.

CoScreen allows numerous team members to collaboratively share and modify application windows in real-time on a shared desktop environment. Notable features include: - High-quality audio and video communication - Effortless multi-user screen sharing for any desktop or browser application with a single click - Real-time collaborative editing of shared windows utilizing both mouse and keyboard, boasting latency 2-3 times lower than platforms like Zoom, Slack, and Microsoft Teams - Instant visibility of online team members, allowing for one-click calling - Compatibility with popular applications such as Slack, VS Code, IntelliJ, and various JetBrains IDEs - Strong enterprise-level compliance and secure encrypted connections At CoScreen, we aim to facilitate smoother and more effective collaboration among teams and organizations. Our goal is to enhance productivity for teams like yours, helping you avoid burnout and the fatigue often associated with video conferencing, regardless of whether you work entirely remotely, in the same location, or in a hybrid setup. Common scenarios for using CoScreen include team standups, one-on-one meetings, sprint demonstrations, pair programming sessions, coding interviews, employee onboarding processes, and managing incident responses, among other applications, showcasing its versatile utility in a variety of work environments.

A centralized management dashboard offers an all-encompassing view of the organization, allowing for enhanced oversight and control. All components within the technology framework are interconnected with a central database, which improves operational efficiency for tasks such as monitoring, investigations, and incident response. This system utilizes both active and passive vulnerability scanners to identify potential issues early on, complemented by pre-configured reports that aid in compliance assessments. Users have the capability to monitor and manage account access and permission changes, reinforcing security protocols. Alerts are triggered for any unusual activities, enabling swift action when necessary. In addition, the dashboard supports remote management capabilities, which allows for quick responses to possible cyber threats. It also features monitoring tools for changes to sensitive data access, ensuring the protection of classified information. To further enhance security, advanced threat protection is implemented to defend endpoints and servers against new and evolving threats, thereby strengthening the overall security framework of the organization. This cohesive strategy not only simplifies operations but also significantly boosts the organization's responsiveness to risks, creating a more resilient infrastructure. Furthermore, the integration of these systems fosters better collaboration among teams, facilitating a proactive approach to cybersecurity challenges.

Cyble stands at the forefront of cybersecurity innovation as the world’s first AI-native, intelligence-driven platform engineered to outpace cyber adversaries and protect digital assets with autonomous precision. Built on its Gen 3 Agentic AI architecture, which combines neural and vector memory orchestrated by autonomous agents, Cyble delivers real-time, self-driving defense that predicts threats up to six months ahead and automates incident response. Its comprehensive cybersecurity portfolio includes attack surface management to identify and reduce vulnerabilities, vulnerability management with advanced scanning and remediation, brand intelligence to safeguard online reputation, and continuous dark web monitoring for early threat detection. Cyble serves governments, enterprises, and security teams worldwide, providing unmatched visibility and proactive defense capabilities. The platform integrates seamlessly with security operations centers (SOCs) and threat intelligence platforms to provide 360-degree threat visibility. Cyble’s extensive research arm, CRIL, publishes detailed vulnerability reports, threat actor profiles, and expert analysis to keep clients informed of emerging cyber risks. By leveraging autonomous incident response and AI-powered takedown bots, Cyble minimizes response time and operational burden on security teams. It complies with ISO 27001, GDPR, and SOC 2 standards, ensuring enterprise-grade security and privacy. The company offers personalized demos and continuous support, helping organizations transform their cybersecurity posture with scalable, innovative solutions. Cyble’s commitment to AI-driven innovation and real-time threat intelligence positions it as a trusted partner in the global fight against cybercrime.

Effortless and efficient incident management has never been more accessible. With a beautifully designed interface, powerful workflow automation, and smooth integrations with your existing tools, you are set to revolutionize your approach to incident management. We facilitate an easy transition by enabling your teams to leverage Slack and connect seamlessly with well-known platforms like Jira, Statuspage, and PagerDuty. Our system is built to support your teams during their most challenging times, equipping anyone to handle incidents confidently and allowing for uninterrupted organizational growth. Instantly create consistency with our intuitive workflow tools that enable you to automate tedious tasks, such as sending update emails to executives and preparing post-mortems, so you can focus on crafting outstanding products. Reduce redundancy and combat distractions by managing incidents more transparently, where you can allocate roles, provide real-time updates, and maintain a detailed overview of all current incidents, keeping everyone informed and engaged throughout the process. This method not only improves communication but also cultivates a culture of accountability and efficiency within your organization, leading to enhanced team collaboration and productivity. By adopting these practices, your team can navigate incidents with greater confidence and agility.

Orna is an outstandingly user-friendly platform designed for the management of cyber incidents and case oversight, featuring 24/7 access to experts and more than 200 integrations. It provides constant surveillance of the entire infrastructure for potential attacks and irregularities, classifying them by their origin, relevance to specific incidents, and level of criticality, while supplementing this data with threat intelligence from 28 distinct sources. The platform's advanced AI capabilities evaluate both the threats and the severity of the incidents that arise, while also recognizing the assets that are affected. With its easy-to-use, color-coded dashboards, users can view detailed analyses of attacks categorized by asset type, technique, and timing, which significantly boosts operational efficiency. Moreover, Orna facilitates secure and customizable SMS and email alerts that are tailored to the roles, sources, and severity levels relevant to team members, effectively mitigating alert fatigue. During an attack, prompt and decisive action becomes essential; Orna guarantees that all alerts can be effortlessly escalated into incidents with a single click. This efficient process not only improves response times but also equips teams to tackle threats with unmatched clarity and effectiveness, ensuring that they are always prepared for any potential incident. Ultimately, Orna's comprehensive features create a robust environment for proactive cyber incident management.

At Pagerly, we understand that every organization has its own specific requirements. Our platform offers a comprehensive suite of customization options, enabling you to tailor the incident management workflow to suit your exact needs. There's no necessity for adding yet another tool to your technology stack, as Pagerly integrates effortlessly with your current systems. You can effectively handle all requests and incidents without the inconvenience of frequently toggling between different interfaces, while also taking advantage of the collaborative features provided by Slack. When there is a shift in the on-call schedule, updating the team's channel topic to reflect the current personnel is a simple task. Moreover, our system allows you to monitor and manage the status, progress, and resolution times of tickets with ease, ensuring that prompt actions are taken to prevent potential breaches and uphold operational effectiveness. By optimizing your incident management workflow, Pagerly equips your team to concentrate on what is truly important—providing outstanding service to your clients while maintaining high standards of operational excellence. This focus not only enhances team productivity but also fosters a culture of continuous improvement.

Keepnet's comprehensive platform for managing human risk enables organizations to cultivate a culture of security through AI-enhanced simulations, personalized training, and automated responses to phishing attempts. This proactive approach significantly mitigates risks stemming from employees, insider threats, and social engineering tactics within the organization and beyond. By utilizing AI-driven phishing simulations across various channels such as email, SMS, voice, QR codes, MFA, and callback phishing, Keepnet perpetually evaluates human behaviors to minimize cybersecurity vulnerabilities. Furthermore, Keepnet's adaptive learning paths are customized for each employee, taking into account their risk profile, job role, and cognitive tendencies, thereby fostering secure practices over time. Employees are also empowered to promptly report any threats they encounter, while security administrators can react 168 times faster thanks to the platform's AI analysis and automated response capabilities. Additionally, Keepnet identifies employees who frequently engage with phishing links, mishandle sensitive information, or overlook security protocols, ensuring that organizations remain vigilant against potential breaches. This continuous cycle of assessment and adaptation is crucial for maintaining a robust defense against evolving cyber threats.

xMatters functions as an intelligent communication platform designed to optimize essential business processes, especially in the realms of IT operations, DevOps, and major incident management. Trusted by over 1000 global organizations, xMatters delivers sophisticated communication tools that enhance IT management efficiency, guarantee business continuity, promote employee engagement, and elevate customer interactions. The platform is distinguished by its remarkable reliability and innovative features, proving itself to be an essential asset for contemporary businesses. Additionally, its functionalities are regularly updated to adapt to the ever-evolving demands of organizations in today's fast-paced landscape, ensuring that users are always equipped with the latest advancements in communication technology.

Elevate your security framework with LevelBlue USM Anywhere, an innovative open XDR platform designed to evolve alongside the complexities of your IT landscape and the growing requirements of your organization. Equipped with sophisticated analytics, extensive security orchestration, and automation features, USM Anywhere offers integrated threat intelligence that enhances and accelerates threat detection while streamlining response management. Its exceptional adaptability is showcased through a diverse range of integrations, referred to as BlueApps, which enhance its detection and orchestration functions across a multitude of third-party security and productivity tools. Moreover, these integrations enable the seamless activation of automated and orchestrated responses, thereby optimizing security management processes. Experience the capabilities of this transformative platform with a 14-day free trial, allowing you to explore how it can revolutionize your cybersecurity strategy and empower you to proactively counter potential threats in today's rapidly evolving digital landscape. Don't miss the opportunity to strengthen your defenses and ensure a more secure future for your enterprise.

Activu enhances visibility and collaboration for individuals tasked with overseeing essential operations or incidents, ensuring they can act proactively. With our solutions, customers have the ability to view, share, react, and converse about events in real time, providing necessary context that improves incident management, decision-making, and overall response efficiency. The software, systems, and services offered by Activu positively impact billions worldwide, demonstrating its extensive reach and effectiveness. Established in 1983, Activu was the first American company to pioneer video wall technology, and currently, over 1,000 control rooms depend on its innovative solutions for their critical monitoring needs.

Recognizing the obstacles you encounter, we incorporate log management, machine learning, SOAR, UEBA, and NDR to deliver extensive visibility throughout your systems, allowing you to quickly detect threats and effectively reduce risks. Nonetheless, an effective Security Operations Center (SOC) is not just about preventing attacks; it also enables you to set a benchmark for your security efforts and track your advancements, making it easy to present your progress to your board with LogRhythm. The responsibility of protecting your organization is substantial, which is why we crafted our NextGen SIEM Platform with your specific requirements in mind. This platform boasts intuitive, high-performance analytics paired with a streamlined incident response process, simplifying the task of securing your enterprise like never before. Additionally, the LogRhythm XDR Stack provides your team with an integrated set of tools that address the fundamental goals of your SOC—threat monitoring, hunting, investigation, and incident response—all while keeping total ownership costs low, so you can safeguard your organization without overspending. Ultimately, this comprehensive approach ensures that your security operations are both efficient and effective, setting your organization up for long-term success.

Rapid7 Incident Command is an AI-powered next-gen SIEM platform built to modernize security operations. It provides unified visibility across cloud, endpoint, SaaS, network, and third-party environments in a single operational view. Incident Command continuously correlates telemetry, asset inventory, and exposure data to eliminate blind spots. AI-driven detections and alert triage surface high-risk threats while reducing alert fatigue. Each incident is automatically enriched with vulnerability intelligence, asset criticality, and threat context. Natural language AI search allows analysts to quickly explore logs and investigate suspicious behavior. Incident Command reconstructs attack timelines by correlating events across the entire environment. Integrated SOAR automation enables rapid containment and remediation actions. Built-in DFIR capabilities help preserve evidence and support post-incident analysis. The platform aligns detections and investigations to the MITRE ATT&CK framework. Rapid7 Incident Command supports SOC scalability with a lightweight architecture and fast ROI. It empowers security teams to move from signals to decisive action with confidence.

Cynet provides Managed Service Providers (MSPs) and Managed Security Service Providers (MSSPs) with a comprehensive, fully managed cybersecurity platform that integrates vital security features into a single, easily navigable solution. This consolidation not only streamlines the management of cybersecurity but also minimizes complexity and reduces expenses, thereby eliminating the necessity for engaging multiple vendors and managing various integrations. With its multi-layered approach to breach protection, Cynet ensures strong security across endpoints, networks, and SaaS/Cloud environments, effectively safeguarding against the constantly evolving landscape of cyber threats. The platform's sophisticated automation capabilities significantly improve incident response, allowing for rapid detection, prevention, and resolution of potential security issues. Additionally, Cynet’s dedicated CyOps team, backed by a 24/7 Security Operations Center (SOC), continually monitors client environments and provides expert advice to maintain optimal security. Collaborating with Cynet enables you to offer state-of-the-art, proactive cybersecurity services while enhancing your operational efficiency. Discover how Cynet can transform your security services and empower your clients to navigate the complexities of the digital landscape with confidence and resilience. By choosing Cynet, you position your organization at the forefront of cybersecurity innovation, ensuring that you remain competitive in a rapidly evolving market.

Real-Time Surveillance: Our platform persistently monitors your online properties for any signs of malicious behavior. We track incoming traffic, spot irregularities, and take immediate action against potential threats. Sophisticated Threat Identification: ThreatSign utilizes state-of-the-art algorithms to uncover a range of cyber threats, such as SQL injection attacks, cross-site scripting (XSS), and more. Our advanced system continuously learns from existing patterns and evolves to counter newly emerging threats. Crisis Management: Should an attack occur, our team of professionals springs into action. We assess the situation, minimize the damage, and work to restore normal operations efficiently. You can have complete confidence that your business is protected by skilled experts. Tailored Solutions: Recognizing that each business has distinct security requirements, we customize our offerings to meet your specific needs. No matter if you operate a small online store or a vast corporation, we are here to assist you. Around-the-Clock Support: In need of help? Our dedicated support team is available 24/7. Feel free to contact us at any time, and we will quickly address your issues while ensuring your peace of mind. Our commitment to your security remains our top priority.

Introducing a dynamic, open-source Security Incident Response Platform that is entirely free and crafted to integrate effortlessly with MISP (Malware Information Sharing Platform), aiming to facilitate the efforts of SOCs, CSIRTs, CERTs, and other information security professionals in tackling security incidents with speed and efficiency. This platform allows multiple analysts from SOCs and CERTs to collaborate on investigations simultaneously, fostering improved teamwork. Its integrated live stream feature guarantees that all team members stay informed with the latest updates concerning ongoing or new cases, tasks, observables, and indicators of compromise (IOCs). Notifications are vital, enabling team members to efficiently manage and delegate tasks while also offering previews of new MISP events and alerts from diverse sources such as email reports, CTI providers, and SIEMs. In addition, users can quickly import and analyze these alerts, and the system boasts an intuitive template engine that aids in the crafting of cases and related tasks, further streamlining incident management. As a result, this platform significantly enhances the capability of information security teams, allowing them to respond to threats more effectively and collaboratively, ultimately contributing to a more secure digital environment. The ease of use and collaborative features make it an essential tool for those dedicated to maintaining cybersecurity.

Netwrix provides cutting-edge threat detection solutions that accurately and quickly identify and respond to atypical behavior and sophisticated cyberattacks. With the increasing complexity of IT systems and the growing volume of sensitive information, organizations face a daunting threat landscape where attacks are not only intricate but also financially draining. To improve your threat management practices and remain vigilant about potential malicious activities within your network—whether from external attackers or internal risks—real-time alerts can be delivered via email or mobile notifications. By enabling seamless data integration between Netwrix Threat Manager and your Security Information and Event Management (SIEM) system, as well as other security platforms, you can enhance your security investments and fortify your IT environment. When a threat is detected, swift action is possible by leveraging a robust library of predefined response strategies or by integrating Netwrix Threat Manager with your existing business processes through PowerShell or webhook functionalities. Moreover, adopting this proactive methodology not only reinforces your cybersecurity defenses but also equips your organization to effectively tackle new and emerging threats as they arise, ensuring ongoing protection and resilience. By staying ahead of potential vulnerabilities, you can foster a culture of security awareness throughout your organization.

Forensic tools designed for rapid and cost-effective incident response enable swift, comprehensive, and straightforward investigations of intrusions. When an alert is triggered by a Security Information and Event Management (SIEM) system or an Intrusion Detection System (IDS), a Security Orchestration, Automation, and Response (SOAR) platform is employed to kick-start an investigation at the endpoint. The Cyber Triage software then gathers crucial data from the compromised endpoint, which analysts utilize to identify evidence and make informed decisions. In contrast to the manual incident response process, which is often sluggish and leaves organizations vulnerable to threats, Cyber Triage automates each phase of the endpoint investigation, ensuring efficient and effective remediation. As cyber threats are ever-evolving, relying on manual responses can lead to inconsistencies or gaps in security. With Cyber Triage's continuous updates incorporating the latest threat intelligence, it meticulously examines every aspect of affected endpoints. While some forensic tools may prove complicated and lack essential features for intrusion detection, Cyber Triage stands out with its user-friendly interface, allowing even less experienced staff members to analyze data and produce detailed reports. This ease of use not only enhances efficiency but also empowers junior analysts to contribute meaningfully to the incident response process.

In this timeframe, threats can rapidly spread throughout the network, resulting in increased damage and soaring costs. It is vital to respond quickly to attacks, effectively stopping any harm within minutes by conducting thorough searches of delivered emails and promptly removing them from all inboxes. Identifying irregularities that may indicate potential threats is crucial, using knowledge derived from analyzing previously received emails. Utilizing intelligence from past threat mitigation efforts can prevent future emails from malicious sources while identifying your most vulnerable users. When email-based attacks bypass your security protocols and reach your users' inboxes, a swift and accurate response is essential to minimize damage and contain the attack's escalation. Relying solely on manual processes to tackle these threats is not only time-consuming but also ineffective, leading to further propagation and greater overall damage. Consequently, implementing automated solutions can greatly improve your ability to respond and protect the integrity of your network, ensuring that you can stay ahead of potential threats more effectively. Additionally, automation allows for a more proactive security posture, enabling continuous monitoring and timely interventions that are crucial in today's rapidly evolving threat landscape.

As the first intelligent cybersecurity incident response management (CIRM) platform, BreachRx brings order to the chaos before, during, and after incidents. Trusted by Fortune 500 organizations across transportation, financial, pharmaceutical, retail, telecom, and hospitality, its patented technology provides operational resilience across the entire enterprise during a cyber crisis by generating tailored response plans automatically and providing targeted guidance to relevant stakeholders through every step of the incident response process. Integrated privileged communication channels and audit trails ensure compliance with rapidly evolving regulations while proactively protecting CISOs and executive leadership from personal liability.