List of the Top Incident Response Software for Mid Size Business in 2025 - Page 3

Belkasoft Remote Acquisition (Belkasoft R) is an innovative digital forensics solution that enables the remote extraction of data from various sources, including hard drives, removable drives, RAM, and mobile devices. This tool proves to be invaluable in scenarios where a digital forensic investigator or incident response analyst needs to swiftly collect evidence from devices that are situated in different geographic areas, ensuring efficient and timely data retrieval. Moreover, it streamlines the forensic process, allowing for more effective investigation management.

StackPulse revolutionizes incident response and management processes, ensuring a strong commitment to the reliability of software services. It provides Site Reliability Engineers, developers, and on-call personnel with vital context and the necessary authority to effectively analyze, tackle, and resolve incidents across the entire technology stack, regardless of size. By transforming the way engineering and operations teams approach software and infrastructure services, StackPulse presents a collaborative platform enriched with various incident management tools. Users can easily initiate teamwork through automated war room setups, streamlined data collection, and auto-generated postmortem reports. The insights gleaned during incidents lead to customized recommendations for playbooks and triggers, resulting in significant reductions in Mean Time to Recovery (MTTR) and improved compliance with Service Level Objectives (SLOs). Furthermore, StackPulse detects risks by examining distinct patterns within an organization’s monitoring, infrastructure, and operational data, providing tailored automated playbooks to meet specific organizational requirements. This innovative approach not only alleviates risks but also enhances team capabilities in managing operational challenges, ultimately fostering a more resilient software environment. As a result, organizations can achieve greater efficiency and reliability in their service delivery.

Harness is the world’s first AI-native software delivery platform designed to revolutionize the way engineering teams build, test, deploy, and manage applications with greater speed, quality, and security. By fully automating continuous integration, continuous delivery, and GitOps pipelines, Harness eliminates bottlenecks and manual interventions, enabling organizations to achieve up to 50x faster deployments and significant reductions in downtime. The platform simplifies infrastructure as code management, database DevOps, and artifact registry handling while fostering collaboration and reducing errors through automation. Harness’s AI-powered capabilities include self-healing test automation, chaos engineering with over 225 built-in experiments, and AI-driven incident triage for faster resolution and increased reliability. Feature management tools allow teams to deploy software confidently with feature flags and experimentation at scale. Security is deeply embedded with continuous vulnerability scanning, runtime protection, and supply chain governance, ensuring compliance without slowing delivery. Harness also offers intelligent cloud cost management that can reduce spending by up to 70%. The internal developer portal accelerates onboarding, while cloud development environments provide secure, pre-configured workspaces. With extensive integrations, developer resources, and customer success stories from companies like Citi, Ulta Beauty, and Ancestry, Harness is trusted to drive engineering excellence. Overall, Harness unifies AI and DevOps into a seamless platform that empowers teams to innovate faster and deliver with confidence.

The Flashpoint Intelligence Platform delivers extensive access to a rich repository of intelligence reports and information gathered from various illicit channels, such as forums, marketplaces, and technical vulnerabilities, all organized in a user-friendly intelligence format. This tool significantly boosts the productivity of Flashpoint’s adept, multilingual analysts, allowing them to promptly provide valuable insights to their clients. Users are able to access both completed intelligence and primary data sourced from underground online communities, which are expertly analyzed by Flashpoint professionals to create those valuable reports. By broadening the scope of intelligence capabilities beyond traditional threat detection methods, the platform offers scalable, context-rich, and detailed insights that aid organizations in making informed decisions to protect their operational integrity. Regardless of your familiarity with intelligence analysis, this platform provides you with essential information that enhances your capability to evaluate risks and defend every aspect of your organization. Consequently, utilizing this intelligence can greatly strengthen your organization’s preparedness against potential threats, fostering a proactive approach to security management. In this way, organizations can not only react to current risks but also anticipate future challenges more effectively.

SecurityHQ operates as a worldwide Managed Security Service Provider (MSSP), offering continuous threat detection and response around the clock. With access to a dedicated team of analysts available every hour of every day throughout the year, clients benefit from personalized guidance and comprehensive insights that provide reassurance, all through our Global Security Operation Centres. Leverage our recognized security solutions, expertise, personnel, and systematic approaches to enhance business operations while minimizing risks and lowering overall security expenditures. Additionally, this commitment to excellence ensures that your security needs are met proactively and effectively.

Shoreline stands out as the sole cloud reliability platform that enables DevOps engineers to create automations in just minutes while permanently resolving issues. Its state-of-the-art "Operations at the Edge" architecture deploys efficient agents to run seamlessly in the background on every monitored host. These agents can function as a DaemonSet within Kubernetes or as an installed package on virtual machines (using apt or yum). Additionally, the Shoreline backend can either be hosted by Shoreline on AWS or set up in your own AWS virtual private cloud. With sophisticated tools designed for top-tier Site Reliability Engineers (SREs), along with Jupyter-style notebooks that cater to the wider team, troubleshooting and resolving issues becomes a straightforward task. The platform accelerates the automation creation process by an impressive 30 times, enabling operators to oversee their entire infrastructure as if it were a single entity. By handling the complex processes of establishing monitors and crafting repair scripts, Shoreline allows customers to focus on merely adjusting configurations to suit their specific environments. This comprehensive approach not only enhances efficiency but also empowers teams to maintain operational excellence with minimal effort.

Regularly oversee any potentially damaging activities and engage Armor's expert team to aid in the remediation processes. Tackle security risks and mitigate the consequences of any exploited weaknesses. Collect logs and telemetry from your organizational and cloud infrastructures, harnessing Armor's vast resources in threat-hunting and alerting to ensure effective detection of threats. By utilizing a mix of open-source, commercial, and proprietary threat intelligence, the Armor platform improves the data received, facilitating quicker and more accurate evaluations of threat levels. Once threats are detected, alerts and incidents are swiftly generated, so you can rely on Armor's cybersecurity experts for unwavering support against these risks. The Armor platform is purpose-built to utilize advanced AI and machine learning technologies alongside automated systems designed for cloud environments, simplifying every aspect of the security lifecycle. With its capabilities for cloud-based detection and response, combined with a dedicated cybersecurity team available around the clock, Armor Anywhere integrates flawlessly within our XDR+SOC framework, delivering a comprehensive dashboard view that boosts your security posture. This integration not only equips organizations to react proactively to new threats but also ensures they uphold a significant level of operational efficiency, reinforcing their overall defense strategy. Furthermore, Armor's commitment to continuous improvement means that your security measures will evolve in tandem with the ever-changing threat landscape.

Each incident serves as an opportunity to reveal the underlying dynamics within your organization, and Jeli brings this understanding to the forefront. By providing a customized, methodical approach for addressing each incident, Jeli guarantees that you emerge with a detailed narrative capable of invigorating your workplace, fostering greater efficiency, deeper engagement, and even a touch of enjoyment. With Jeli's support, you can tackle incidents promptly without letting complexities obstruct your progress. Our free Bot is designed to streamline your workflows, automate communication with stakeholders, and ensure that crucial reminders and tasks don’t fall through the cracks. Jeli starts by collecting essential information from your current technical tools via our Incident Response Bot, bringing attention to often-overlooked human aspects. This procedure offers a clear overview of the who, what, where, and when surrounding an incident, as well as its resolution time. Moreover, Jeli encourages the addition of relevant notes and prompts critical questions for follow-ups, interviews, and detailed reports, simplifying and enhancing the incident management process. Ultimately, Jeli empowers teams to learn from every incident, turning obstacles into valuable opportunities for continuous improvement. By embracing this approach, organizations can cultivate a culture of resilience and adaptability.

Rootly is the modern, AI-driven incident management solution purpose-built for fast-moving engineering teams that prioritize reliability. It unifies on-call scheduling, automated incident workflows, AI root cause analysis, and post-incident retrospectives in a single, intuitive platform. Rootly integrates deeply with communication and collaboration tools like Slack, Teams, Jira, and Zoom, allowing responders to act, coordinate, and resolve issues without ever leaving their workspace. Its AI SRE engine not only diagnoses problems but also generates contextual suggestions, helping teams troubleshoot and restore services faster—often before full escalation. With automated data collection and report generation, Rootly eliminates the administrative burden traditionally associated with incident response. The platform also delivers AI-generated retrospectives, complete with timelines, action items, and Jira syncs, making continuous improvement effortless. Engineers benefit from human-centered design that prioritizes usability, context awareness, and prevention. Scalable and extensible by design, Rootly connects easily through APIs, Terraform providers, and custom integrations for complex environments. Its proven results—faster resolutions, reduced on-call fatigue, and measurable ROI—make it a trusted choice for companies like Webflow, Dropbox, Nvidia, and Tripadvisor. Altogether, Rootly empowers teams to prevent incidents, respond with confidence, and build a culture of reliability that scales with their growth.

We hold the title of the leading incident response service globally, dedicated to safeguarding against cyber threats through a synthesis of comprehensive response capabilities and real-time threat insights derived from over 3000 incidents annually, complemented by our extensive expertise. Reach out to us right away through our round-the-clock cyber incident hotlines for immediate assistance. Kroll's Cyber Risk experts are equipped to address the challenges posed by current and future threats. Our protective solutions, detection, and response strategies are bolstered by frontline intelligence gathered from more than 3000 incident reports each year. Taking preemptive action to secure your organization is crucial, as the landscape of potential attacks is continually evolving and becoming more complex. Enter Kroll's Threat Lifecycle Management, which offers holistic solutions for managing cyber risk that help identify vulnerabilities, assess the strength of your defenses, enhance controls, optimize detection methods, and effectively respond to any emerging threats. The need for robust cybersecurity measures has never been more critical in today’s digital environment.

Recognized for its ability to secure vital infrastructure globally, Sandfly delivers agentless Linux security that removes the necessity for endpoint agents, resulting in a streamlined user experience. Its deployment is instant, emphasizing system stability while maintaining high-security standards. As an agentless solution, Sandfly is crafted to monitor Linux systems efficiently and securely. It protects a diverse array of Linux environments, spanning from modern cloud setups to older devices, regardless of their distribution or processor architecture. Beyond traditional Endpoint Detection and Response (EDR) functionalities, Sandfly adeptly oversees SSH credentials, uncovers weak passwords through thorough audits, identifies unauthorized changes via drift detection, and offers customizable modules to tackle new and evolving threats. This holistic strategy ensures optimal safety, efficiency, and compatibility throughout Linux systems. In addition, Sandfly distinguishes itself in the marketplace by offering extensive support for various Linux distributions and processor types, such as AMD, Intel, Arm, MIPS, and POWER CPUs, making it a versatile choice for organizations. Ultimately, with Sandfly, organizations can confidently enhance their Linux security posture, ensuring it meets the demands of their multifaceted technological environments while remaining adaptable to future challenges.

Swimage Attune EPM is a leading imaging and provisioning platform tailored to safeguard against modern cyber threats. This solution encompasses a variety of features, such as security and compliance monitoring, quick hyper-automated remediation, and adherence to a zero trust security framework. Additionally, it provides a complete forensic snapshot of the disk, operates with minimal bandwidth, and offers the flexibility of both onsite and remote management. Users can take advantage of self-service options, comprehensive system rebuild capabilities, and an encryption handler that integrates smoothly with existing security infrastructures. Furthermore, automated imaging and dynamic provisioning are key highlights, along with the flexibility to join domains through a cloud management interface. The platform also supports multi-tenancy and includes a client-side agent for improved asset management. Users can efficiently manage application delivery and patching, as well as monitor PC health with automated remediation processes. The intelligent driver interrogator simplifies installation and configuration, while compatibility with existing management tools ensures adaptability for various environments. Swimage Attune is not only flexible and customizable but is also designed to scale according to the diverse needs of organizations, regardless of their size. By providing 100% end-to-end automation, it significantly reduces labor demands and alleviates help desk pressures, thereby empowering users to take control of their PC information and data. As a powerful alternative to traditional solutions like SCCM and Autopilot, Swimage Attune EPM is set to transform your IT strategy and enhance operational efficiency. Moreover, its user-centric design fosters a proactive approach to cybersecurity, ensuring that organizations are well-equipped to navigate the complexities of the digital landscape.

All Quiet is an advanced, AI-powered incident management system that automates the process of responding to technical disruptions. With features such as customizable on-call rotations, smart escalation protocols, and real-time collaboration integrations with platforms like Slack and Jira, All Quiet enables teams to handle incidents quickly and efficiently. The platform also offers detailed status pages for real-time updates, integrated reporting tools for KPIs, and webhooks for custom workflows. Whether you’re managing a small team or a large-scale enterprise, All Quiet ensures seamless incident resolution and enhanced operational efficiency.

Tackle risks and vulnerabilities by integrating SOAR (security orchestration, automation, and response) with a risk-oriented strategy for managing vulnerabilities. Embrace a secure path toward digital transformation by accelerating incident response times through context-aware, AI-enhanced workflows. Utilize the MITRE ATT&CK framework to investigate threats and mitigate possible vulnerabilities. Implement a risk-focused vulnerability management strategy across your infrastructure and applications to ensure maximum protection. Create productive risk and IT remediation management through cooperative environments. Access vital metrics and indicators via dashboards tailored to specific roles, enhancing your strategic perspective. Boost your understanding of security posture and team performance, while Security Operations organizes key applications into adaptable packages that can evolve with your requirements. Stay vigilant regarding your security status to quickly detect significant threats as they arise and scale effectively when necessary. Strengthen your ability to respond through collaborative workflows and standardized processes that integrate security, risk, and IT, thereby fortifying your defensive structure. By prioritizing ongoing improvements, organizations can effectively anticipate and counteract new threats as they emerge, ensuring a proactive security environment.

D3 Security stands at the forefront of Security Orchestration, Automation, and Response (SOAR), assisting prominent global organizations in refining their security operations through intelligent automation. With the rise of cyber threats, security teams frequently face the challenges of excessive alerts and fragmented tools. D3's Smart SOAR addresses these issues by providing streamlined automation, user-friendly playbooks without coding requirements, and limitless, vendor-supported integrations, all aimed at enhancing security effectiveness. One of the standout features of Smart SOAR is its Event Pipeline, which serves as a vital resource for both enterprises and Managed Security Service Providers (MSSPs) by simplifying the alert-handling process through automated data normalization, threat assessment, and the automatic dismissal of false alarms—ensuring that only authentic threats are escalated to security analysts. Upon the detection of a legitimate threat, Smart SOAR consolidates alerts alongside comprehensive contextual information to generate high-fidelity incidents, equipping analysts with a thorough understanding of the attack scenario. Clients utilizing this system have experienced reductions of up to 90% in both mean time to detect (MTTD) and mean time to respond (MTTR), enabling them to concentrate on preemptive strategies to thwart potential attacks. Furthermore, in 2023, more than 70% of our clientele transitioned from their previous SOAR solutions to D3, highlighting our effectiveness in the field. If you're discontented with your current SOAR, we offer a reliable program designed to realign your automation strategies effectively. This commitment to innovation ensures that organizations can stay ahead of emerging threats while optimizing their security operations.

Darktrace revolutionizes cybersecurity with its ActiveAI Security Platform, leveraging self-learning AI to provide proactive defense and real-time threat detection across an organization’s entire infrastructure. The platform ingests and analyzes data from a variety of sources, including internal native systems, third-party security tools, and cloud applications, offering unparalleled visibility into security posture and attack paths. Darktrace’s AI continuously correlates incidents, enabling the system to detect threats that are previously unseen, including zero-day threats. Through automation, Darktrace not only investigates alerts but also provides autonomous responses, helping security teams prioritize critical threats and take immediate action. The platform also aids in exposure management, phishing simulations, and red and blue team exercises, offering a comprehensive suite of tools to address vulnerabilities before they can be exploited. By reducing manual intervention, Darktrace enables faster triage, decreases containment times, and enhances efficiency across security operations. Its ability to protect diverse environments, including IT, OT, endpoints, and identity systems, makes it a complete cybersecurity solution for modern enterprises.

Continuity Engine protects your essential applications with the goal of ensuring zero downtime. It offers near-instantaneous failover capabilities and remarkably swift recovery times by constantly monitoring the health of your applications, helping to keep them in peak condition and at secure locations. This secure location can be your main site, a backup site, or an alternative option, providing adaptable disaster recovery strategies. Essentially, we empower you to foresee and protect your applications, servers, and data from potential disruptions effortlessly. Furthermore, there is improved support for application plug-ins across various platforms such as Atlassian, Oracle, PostgreSQL, and Veeam, guaranteeing thorough integration. By upholding the continuous availability of critical IT systems with immediate failover and minimal recovery durations, you can significantly mitigate user downtime through application-aware technology that meticulously tracks both the health and configuration of your applications. This proactive strategy not only boosts resilience but also enhances overall operational efficiency, ultimately leading to better performance and reliability in your business operations. With these advanced features, you can navigate disruptions with confidence and maintain seamless service delivery to your users.

Utilize Trusted Email Identity to protect both employees and customers from sophisticated threats posed by email attacks. These advanced tactics take advantage of critical security vulnerabilities that standard email protection systems often overlook. Agari builds trust among employees, customers, and partners by maintaining the integrity of their inboxes. Its unique AI technology, which receives over 300 million updates each day, proficiently differentiates between genuine communications and malicious ones. Furthermore, global intelligence extracted from trillions of email exchanges provides valuable insights into user behavior and connections. With extensive experience in setting email security standards, Agari has established a benchmark that Global 2000 companies rely on, ensuring they are well-defended against emerging threats. This thorough strategy not only strengthens security measures but also cultivates confidence in all email communications. As a result, organizations can focus on their core operations while knowing their email systems are in safe hands.

To protect against complex threats, it is essential for businesses to integrate their security strategies while utilizing the right expertise and techniques. Trellix Helix Connect acts as a cloud-based security operations platform, allowing organizations to effectively manage incidents from the moment an alert is received until the situation is fully resolved. By collecting, correlating, and analyzing important data, companies can gain comprehensive visibility and insight, which significantly boosts their threat awareness. The platform allows for seamless integration of various security functions, reducing the need for expensive and lengthy implementation processes. With access to contextual threat intelligence, organizations are better positioned to make timely and informed decisions. Leveraging machine learning, artificial intelligence, and real-time cyber intelligence, the platform excels in identifying advanced threats. Additionally, users receive crucial information regarding who is targeting their organization and the reasons for these attacks. This smart and flexible platform not only prepares businesses to anticipate and mitigate new threats but also aids in identifying root causes and responding quickly to incidents, thus ensuring a robust security framework. In an ever-changing threat landscape, employing such advanced technology is vital for maintaining an effective and proactive defense strategy. As cyber threats continue to evolve, the need for adaptive security solutions becomes increasingly critical for organizations.

Security teams face various challenges when dealing with threats directed at their personnel, such as inadequate staffing, an overwhelming number of alerts, and the necessity to hasten response and remediation actions. These challenges can severely impede their ability to protect the organization effectively. In this context, Proofpoint Threat Response emerges as an exceptional security orchestration, automation, and response (SOAR) solution that enables teams to respond more quickly and efficiently to the ever-changing threat environment. The platform effectively manages key phases of the incident response workflow, facilitating the collection of alerts from multiple sources. It can rapidly enrich and compile these alerts into clear incidents in mere seconds. Furthermore, security teams benefit from insights gained through Proofpoint Threat Intelligence, combined with third-party threat intelligence sources, which enhances their comprehension of the "who, what, and where" of the attacks, thereby assisting in the prioritization and rapid triage of incoming events. Consequently, organizations are better equipped to strengthen their defenses and enhance their overall cybersecurity strategy, ultimately leading to a more secure operating environment. This proactive approach not only mitigates risks but also fosters a culture of vigilance within the organization.

At Swimlane, we believe the convergence of agentic AI and automation can solve the most challenging security, compliance, and IT/OT operations problems. Only Swimlane, the first and only AI hyperautomation platform for every security function, gives enterprises and MSSPs the scale and flexibility needed to integrate and automate across their entire security ecosystem. Swimlane’s roots in integrations and automation give us an edge when it comes to building an Agentic AI architecture for the future.

Derdack's alarming software for enterprises streamlines the alerting process, facilitating a swift, dependable, and efficient reaction to incidents that could jeopardize services and operations. This capability is particularly vital for IT systems that are critical to missions and operate around the clock. The core features of our alerting software are built on four essential components that enhance incident response: automated alert notifications, efficient duty scheduling, opportunities for ad-hoc collaboration, and support for incident remediation. Enterprise Alert ensures consistent, automated notifications through various channels like voice, text, push notifications, and email. It meticulously monitors the delivery of alerts and acknowledgments while automatically addressing any failures in notification delivery. Additionally, Enterprise Alert simplifies the scheduling of on-call duties with a user-friendly drag-and-drop interface accessible from any web browser. Once the schedule is established, it can promptly notify the appropriate engineers when the relevant information becomes available, ensuring that critical incidents are managed with the utmost efficiency. This comprehensive approach not only enhances response times but also reinforces the reliability of IT operations across the board.

Fortinet has announced its acquisition of enSilo, Inc., a company well-known for its innovative endpoint security technologies. This strategic merger enhances the Fortinet Security Fabric by providing businesses with a wide range of endpoint detection and response (EDR) tools that automate defenses against advanced threats both prior to and following execution, with capabilities for real-time coordinated incident response. The collaboration between enSilo and Fortigate firewalls, along with FortiSIEM, FortiSandbox, and FortiClient, enables organizations to gain improved visibility into their endpoints while ensuring streamlined and agile management of network, user, and host interactions. Furthermore, service providers stand to gain from this integration, as it allows them to deliver a powerful and efficient managed detection and response (MDR) service to their clients. By merging these advanced technologies, Fortinet and enSilo not only aim to enhance the cybersecurity offerings for enterprises but also to set new standards in the industry. This acquisition marks a significant step forward in Fortinet's mission to bolster security measures against evolving cyber threats.

Resolve stands as the leading platform for IT automation and orchestration, driving over a million automations daily that range from straightforward, high-frequency tasks to intricate processes that surpass conventional expectations. With over ten years of expertise in the realm of automation, we have developed an intelligent orchestration platform tailored to meet the escalating needs of IT Operations and Network Operations teams. Each day, Resolve enables millions of automations, many of which exceed what one might believe is achievable. It may seem unbelievable, yet our satisfied customers can attest to successfully automating complex processes like PIM testing, rapid updates to active load balancers, swift CUCM onboarding, comprehensive end-to-end patch management, and interactions with Watson for natural language processing. Additionally, they efficiently manage infrastructure across various networks, including segregated systems and hybrid cloud environments. Explore further to discover the innovative methods that empower our capabilities.

LMNTRIX is a company specializing in Active Defense, committed to detecting and mitigating sophisticated threats that bypass traditional perimeter defenses. We advocate for adopting the mindset of a hunter rather than that of a prey; our methodology focuses on understanding the attacker’s viewpoint, with a strong emphasis on both detection and response. The core of our strategy revolves around the principle of unwavering vigilance; while cybercriminals are persistent, so too are we in our efforts. By shifting your perspective from merely reacting to incidents to maintaining a continuous response, we operate under the assumption that your systems may already be at risk, which calls for regular monitoring and proactive remediation. This change in approach empowers us to actively seek out threats within your network and systems, helping you move from a state of vulnerability to one of assertiveness. We then disrupt attackers by redefining the landscape of cyber defense, placing the financial burden back on them through the creation of deceptive layers throughout your entire network—ensuring that every component, from endpoints to servers, is fortified with strategies designed to mislead potential threats. As a result, this proactive approach not only bolsters your security measures but also fosters a sense of authority in an increasingly dynamic cyber environment, allowing you to stay one step ahead. In an age where the threat landscape is constantly evolving, our commitment to continuous adaptation is what sets you apart in the fight against cyber adversaries.