List of the Top 18 Inside Sales Software for Microsoft Dynamics 365 in 2026

CallTools is specifically designed to empower inside sales teams seeking enhanced speed, efficiency, and oversight. Our advanced dialing systems enable agents to swiftly navigate through call lists, engage in real-time conversations, and monitor their performance with comprehensive reporting and live dashboards. With our integrated CRM, call recording, and disposition features, agents are equipped to manage more calls effectively, adhere to intelligent workflows, and increase their deal closures. The local presence dialing feature significantly improves call pickup rates, while real-time monitoring and coaching provide managers with the tools to maximize each representative's effectiveness. Offering seamless integration possibilities and adaptable configurations, CallTools supports inside sales teams in expanding their outreach efforts, maintaining organization, and accelerating lead conversions—all from one user-friendly platform.

Salesforce’s CRM offerings for small businesses come in two comprehensive suites: Starter Suite and Pro Suite, each crafted to fuel growth by connecting key business functions in one seamless platform. Starter Suite is ideal for small businesses beginning their CRM journey, combining marketing, sales, service, and commerce tools with easy setup and AI-driven guidance, supported by a free 30-day trial and 40% off pricing. Pro Suite elevates this experience with greater customization options, powerful automation, real-time chat, sales quoting and forecasting, and access to hundreds of additional apps via AppExchange, making it perfect for businesses with evolving and complex needs. Both suites include features such as campaign templates, smart segmentation, case management, and storefront builder, allowing businesses to build strong customer relationships and grow revenue across multiple channels. Pro Suite customers also benefit from enhanced pipeline visibility, streamlined payment processes, and comprehensive customer service automation to improve operational efficiency. Salesforce’s rich resource ecosystem — including Trailhead courses, live events, and an active community — supports businesses in maximizing their CRM investment. Customer testimonials emphasize the scalability and flexibility of these solutions, showing how Salesforce adapts to changing business demands. Whether launching or expanding, these CRM suites ensure companies have the tools they need to succeed and scale without switching platforms.

Kixie: Intelligent Calling and Texting Solutions for Revenue Teams Kixie serves as an AI-driven sales engagement platform designed to enable teams to connect more swiftly, secure additional deals, and grow seamlessly—all while maintaining a personal touch. 🔥 Outbound Sales: Elevate connection rates by as much as 400% through AI-enhanced Local Presence, Multi-Line PowerDialer, and Spam Risk Prevention. 🚀 Marketing: Streamline calls and texts for immediate follow-ups and impactful outreach—all without the hassle of manual processes. 📞 Inbound Sales & Customer Service: Manage a higher volume of calls with intelligent CRM-based routing, shared SMS inboxes, and instant auto-responses. 📊 Revenue Operations & Leadership: Access AI-generated insights, real-time coaching resources, and sophisticated analytics to enhance your team's performance. 💥 Transform your sales force today! Explore our website to begin your journey for free, with no credit card necessary, and discover the difference Kixie can make.

Jiminny stands out as a premier Conversation Intelligence platform that captures and evaluates vital market insights through video, voice, and email communication. Utilizing advanced AI technology, it streamlines data entry into CRM systems, thus freeing up valuable time for your team and enhancing overall productivity. This allows revenue teams to concentrate on smarter selling techniques, leading to accelerated growth and a higher number of closed deals. The platform features an intuitive design and provides actionable insights, enabling managers to successfully nurture their teams while allowing executives to make informed, data-backed decisions with confidence. Users experience tangible ROI within just six months, thanks to a smooth onboarding process and an easy-to-navigate interface. By harnessing Jiminny's capabilities, your business can turn conversation intelligence into a significant catalyst for revenue advancement and long-term success.

Gong is a powerful AI-driven revenue platform designed to help businesses consolidate their revenue processes and refine their engagement strategies. By seamlessly integrating with current CRM systems, it delivers comprehensive customer insights, precise forecasting, and enhanced sales performance. The platform empowers teams by providing analytical intelligence on customer interactions, reducing repetitive tasks, and boosting overall productivity. With innovative features such as Gong AI and the Gong Data Engine, organizations can optimize their operations, elevate sales training, and achieve better business results. Additionally, Gong’s focus on data utilization ensures that teams can make informed decisions to drive growth.

PhoneBurner is an innovative platform designed to enhance dialing and accelerate sales for both B2B and B2C sales teams, enabling them to have more meaningful conversations with their clients. With the introduction of ARMOR, users benefit from the most extensive spam protection and answer rate enhancement available, all managed effortlessly. The platform boasts an impressive average answer rate exceeding 10%, which translates to millions of productive conversations facilitated without awkward silences or connection delays. By integrating calls, emails, and SMS, PhoneBurner streamlines various time-consuming processes, including leaving voicemails, sending emails, logging calls, and managing post-call tasks, allowing representatives to focus predominantly on closing deals and engaging in discussions. You can oversee your entire team from a single dashboard that provides advanced analytics and reporting features, automatic lead distribution, real-time coaching and monitoring of representatives, ensuring that key performance indicators consistently improve. Users consistently praise the platform for its productivity enhancements, user-friendly interface, and excellent answer rates, along with the flexibility of commitment-free plans. Experience the benefits of PhoneBurner today with a free trial that allows you to explore its powerful features.

The Showpad Enablement Operating System® (eOS) seamlessly integrates marketing and sales teams to create experiences that drive revenue growth. It empowers sales representatives to interact with buyers using pertinent content and training, enabling them to navigate deals with assurance. Showpad eOS® provides a unified platform for sales tools and content, enabling sellers to quickly adapt to the evolving needs of buyers. With all the necessary information readily available, they can respond effectively. Transform tangible products into engaging digital experiences, including 3D models and immersive 360-degree showrooms, which foster more meaningful in-person conversations. Additionally, sellers benefit from the ability to engage with decision-makers through comments and uploads on a Shared Space—an adaptable microsite that streamlines the sales process. Furthermore, Showpad Coach is designed to amplify the successful strategies of top sellers, facilitating the training, coaching, and onboarding of your team, ultimately shaping them into trusted advisors for clients. By leveraging this system, companies can ensure that their sales team remains competitive and effective in today’s fast-paced market.

Spinify makes hitting sales goals exciting. Our sales gamification platform turns KPIs into live competitions, instant recognition, and rewards that keep teams motivated, accountable, and performing at their best—whether in the office, remote, or hybrid. Motivate & Engage Your Team Sales teams thrive with clear goals, real-time feedback, and the drive to win. Spinify uses real-time leaderboards, challenges, and achievements to make performance visible and inspire healthy competition. Reps always know where they stand and how to reach the top. Celebrate Wins Instantly Recognition fuels motivation. Spinify automates celebrations with personalized messages, music, badges, and confetti. Whether it’s closing a deal, logging calls, or hitting an activity target, every success gets the spotlight it deserves. Custom Competitions That Fit Your Goals Every business is unique. Spinify lets you fully customize competitions, KPIs, and rewards so they align with your sales process and company culture. Run individual or team-based challenges, set short sprints or long-term goals, and adjust incentives to keep performance high. AI-Powered Coaching for Faster Growth Great sales leaders don’t just track numbers—they coach. Spinify’s AI Coaching Agent analyzes performance trends, highlights strengths and opportunities, and provides actionable insights to help reps improve faster while maintaining healthy engagement. Why Sales Teams Love Spinify Real-time visibility drives accountability Automated recognition keeps morale high Custom gamification fits your strategy AI coaching accelerates improvement Trusted by GE Appliances, Re/MAX, Amica, and Dialpad, Spinify has powered over 1.5 million leaderboards to boost engagement, productivity, and revenue. Motivate. Engage. Win. Start your sales gamification journey with Spinify today.

eRep CPQ (Configure Price Quote) software enables manufacturers and distributors to streamline intricate quote-to-order workflows through a contemporary cloud-based platform. With eRep, sales teams can generate precise quotes swiftly and enhance their selling strategies, ultimately driving growth by expediting the onboarding process for sales representatives, improving customer interactions, and providing better business insights. Functioning as a standalone connector between your ERP and CRM systems, eRep is versatile and doesn’t require a specific ERP or CRM to utilize its CPQ features effectively. This tool supports the management of your sales pipeline through guided selling techniques and facilitates multi-channel sales, making it beneficial for independent representatives who assist in onboarding new team members more efficiently. Beyond conventional CPQ functionalities, eRep also offers selection software and the capability to generate product-specific documents, including technical drawings, which makes it particularly advantageous for manufacturers looking to optimize their sales processes. In addition, eRep's advanced features empower businesses to adapt to changing market demands with agility and precision.

Bao plays a crucial role in supporting team leaders and sales representatives throughout each stage of the sales pipeline by providing customized playbooks and on-the-spot help with objections. It facilitates real-time note-taking and integrates smoothly with adaptable CRM systems, while also featuring a dashboard that displays detailed conversation records and extensive sales process analytics, all in accordance with GDPR standards. By embarking on the path to optimal sales conversations with Bao, users gain access to personalized playbooks that deliver guidance and structure throughout their sales experience, starting from initial outreach to contract discussions. These playbooks are meticulously designed to align with both organizational goals and individual preferences, thereby increasing their efficacy. Furthermore, resources that tackle frequent objections help even the most experienced sales professionals lighten their cognitive load, allowing them to focus on their primary concern: the customer. The ease of real-time note-taking during discussions provided by Bao greatly reduces the time and effort needed for documentation, resulting in a significant enhancement in the quality of records kept. This improvement leads to more relevant insights about customers, ultimately increasing closing rates in longer sales cycles. Moreover, this strategic method not only boosts sales productivity but also cultivates more robust client connections through informed interactions, reinforcing the importance of understanding customer needs in the sales process. With Bao, sales teams can create a more dynamic and responsive selling environment that adapts to the complexities of modern customer interactions.

Conquer empowers sellers to finalize more deals by enabling them to engage with their economic buyers swiftly and in their preferred communication channels, all within Salesforce. By allowing sales leaders to link every omnichannel interaction to successful deals, they gain insightful clarity into the revenue generation process. - Accelerate the closing of deals by integrating enterprise-level voice capabilities and omnichannel communication with intelligent follow-up strategies. - Enhance visibility and improve sales representative productivity without depending on manual data entry, thanks to automated logging of all activities within a unified view in Salesforce.com. - Increase revenue with reduced training time through guided selling that provides immediate access to competitive battlecards and responses to objections. - Achieve a profound understanding of your revenue generation strategy with Conquer’s advanced reporting that connects every sales representative's action to closed-won transactions. Are you prepared to take charge of your day with Conquer? This innovative solution not only streamlines your sales process but also equips you with the tools necessary for sustained success.

Streamline the purchasing and management of cross-media campaigns through a specialized media buying platform designed for both advertisers and agencies. Boost revenue from both direct and programmatic sources with a comprehensive advertising sales solution that serves the needs of publishers and agencies. Stakeholders are empowered to effortlessly plan, execute, and manage campaigns using a customized self-service advertising portal. This innovative solution supports both direct and programmatic advertising by integrating with leading ad servers, ad exchanges, SSPs, and DSPs. Additionally, it provides extensive functionalities for handling print advertising, including a detailed real-time booking calendar that enhances campaign management efficiency. Key out-of-home advertising capabilities are also included, ensuring effective inventory control and pricing strategies. Operating on the Force.com® platform, ADvendio enjoys the benefits of a trusted cloud technology provider, ensuring reliability and scalability. This powerful platform is equipped with robust APIs and mobile-friendly features that simplify campaign management. The intuitive interface enables users, even those with minimal technical skills, to easily navigate the system and utilize its full potential, making it a versatile solution for all advertising needs. Thus, the platform not only optimizes efficiency but also enhances the overall user experience.

ZoomInfo Engage is a leading sales engagement platform that seamlessly integrates with your workflow, making it accessible for both you and your potential clients. This platform empowers you to dispatch emails promptly without having to wait for replies. By merging top-quality B2B and contact data, ZoomInfo Engage equips you with the most efficient tools to enhance your communication with customers. Additionally, its robust features can help streamline your outreach efforts and increase your overall sales effectiveness.

Speak2Leads is designed to enhance sales performance effectively. Inbound leads are crucial for your business, and it's essential to ensure that you don't miss out on potential sales due to inadequate follow-ups and responses. Our lead response software connects your leads directly to your representatives through phone calls, allowing you to maximize revenue without delay. With Speak2Leads, your team can focus on making calls to leads, as we prioritize which prospects to contact first. This streamlined approach enables your sales reps to communicate with a larger number of leads almost instantly. As a result, they will be able to close more deals with less time and effort involved. Furthermore, Speak2Leads integrates smoothly into your current sales workflow, meaning your team won’t need to undergo any additional training or log into a new system. All they have to do is answer the phone and follow the provided instructions, making sales optimization easier than ever before. Ultimately, this tool not only boosts efficiency but also empowers your sales team to achieve greater success.

Discover cloud-based contact center solutions customized for your business needs. Elevate both internal and external communication with Vonage's contact center services. Companies that use Salesforce can take advantage of our integrated solution, formerly known as NewVoiceMedia, improving interactions for both customers and agents alike. Our diverse range of cloud contact center options caters to enterprises of various sizes and needs. Vonage expertly merges contact center functionalities with unified communications, bringing all your communication requirements into a single, flexible cloud environment. Leverage the complete capabilities of Salesforce to connect with clients in a more personalized manner, allowing for faster and more effective calls, courtesy of our strong integration with Salesforce. Make intelligent, rapid routing choices based on any Salesforce object to ensure that the most suitable agent is paired with the right customer. Provide your agents with the essential tools for engaging and meaningful conversations, guaranteeing that every interaction leaves a positive impression. This holistic strategy not only smooths out communication processes but also significantly boosts customer satisfaction, ultimately leading to long-term loyalty and success. Additionally, such enhancements help create a more responsive and customer-centric organization.

The premier platform for enterprise sales engagement crafted specifically for teams focused on driving revenue. It allows sales professionals to interact with potential clients at an accelerated pace. Utilizing AI powered by Real Data™, it transforms the landscape of sales engagement software, outshining conventional cadence tools. This innovation leads to a stronger sales pipeline and supports enhanced strategies for customer expansion. Moreover, it encourages meaningful conversations with both new prospects and current clients, ultimately accelerating revenue growth. Playbooks goes beyond the functionalities of a typical sales auto dialer or sequencing tool. Rather than just boosting productivity, it equips teams to concentrate on the most impactful actions. Sales agents benefit from insights on additional contacts, paired with customized recommendations regarding the best timing and methods for outreach, which significantly improves their efficiency. Additionally, leaders receive essential visibility into the performance of their distributed sales teams, providing clarity on effective tactics and identifying areas needing enhancement. This holistic strategy ensures that every team member is unified in pursuit of achieving optimal results, fostering a culture of continuous improvement and collaboration.

Implementing technology that boosts the productivity of your top sales team can result in an increase of 8 to 10 times more live conversations with qualified leads on a daily basis. By motivating your sales development representatives (SDRs), this system guarantees that they reach out to potential customers on every call they place. Leverage our expert representatives to accomplish up to 1,200 calls and engage in 40 to 100 valuable conversations every single day! We take care of appointment-setting, allowing you to concentrate on closing deals effectively. The ConnectAndSell solution combines advanced technology with a personal touch, facilitating quick conversations and a seamless transition to your discussions. The first part of this system is our cloud-based software, which kicks off the outbound calling process as soon as you log in, enabling you to manage your contacts through our platform or directly within your CRM system. ConnectAndSell integrates perfectly with widely-used CRM systems such as SalesForce and Microsoft Dynamics, ensuring a smooth user experience. While our technology handles the dialing, it's essential to understand that 97% of the contacts you try to reach will not respond on the first attempt, underscoring the importance of persistence and follow-up in the sales process. However, with our cutting-edge method, you can greatly enhance your outreach and engagement success rates, ultimately leading to more closed deals and increased revenue over time. By embracing this innovative approach, your sales team can achieve unprecedented levels of efficiency and effectiveness in their outreach efforts.

MonsterConnect revolutionizes lead generation for B2B sales teams by facilitating a continuous stream of live phone conversations with influential decision-makers. By integrating fast dialing and advanced routing technology with a proficient outbound prospecting service, the platform empowers users to accomplish a week's worth of prospecting in just one hour, leading to outcomes that are 40 times more effective. The dialing agents, who are fluent in English and neutral in accent, are recruited from the United States and its neighboring regions. They can execute between 150 to 200 calls, resulting in 8 to 12 meaningful conversations with decision-makers every hour, adeptly navigating phone trees and minimizing call transfer delays for a seamless experience. This remarkable efficiency not only enhances sales organizations' productivity but also frees them to concentrate on closing deals instead of the initial outreach process. By utilizing MonsterConnect, businesses can trust a robust solution that amplifies their prospecting capabilities while ensuring quality interactions, ultimately driving greater success in their sales endeavors. The ability to connect with decision-makers quickly and efficiently transforms the sales landscape, making MonsterConnect an invaluable tool for any B2B organization.